Customer reviews of Wesco

9 /10

Based on 15 083 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 472 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 06/10/2021 à 09h18 following a purchase from 29/09/2021

Fast delivery

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Acheteur Vérifié

Published on 06/10/2021 à 00h49 following a purchase from 29/09/2021

Perfect

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Acheteur Vérifié

Published on 05/10/2021 à 21h18 following a purchase from 27/09/2021

Fast and careful shipping in 2 packages because there was a delay for one of the products, perfect

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Acheteur Vérifié

Published on 05/10/2021 à 19h46 following a purchase from 28/09/2021

perfect

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Acheteur Vérifié

Published on 05/10/2021 à 17h06 following a purchase from 27/08/2021

The package was not delivered to the correct address, nor on the scheduled date, and I have not yet retrieved it... I had indicated a different address for delivery and billing.

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Acheteur Vérifié

Published on 05/10/2021 à 15h54 following a purchase from 22/09/2021

Fast delivery, quality product

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Acheteur Vérifié

Published on 05/10/2021 à 14h35 following a purchase from 24/09/2021

Perfect as always. Just a bit disappointed that there are no discounts for childminders, I have been with you for several years, we see the name Wesco on every everyday item at my place, the Parent Employers also buy from you and nothing. I have no discount voucher like on the Wesco Family site. WHAT A SHAME.

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Acheteur Vérifié

Published on 05/10/2021 à 09h09 following a purchase from 18/08/2021

Impossible to get delivery because the delivery person refused to leave the package in a safe place and requires someone to be home from 9 AM to 5 PM. Very unpleasant customer service that does not seem to know about postal transport. So it is impossible for me to retrieve my order!

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Response from Wesco Published on 06/10/2021

Hello and thank you for alerting us this way. We understand your annoyance but the choice of transport (by postal service or otherwise) is made according to several criteria (type of product, weight...), so we must respect these constraints. Moreover, each carrier has its own delivery process and this is independent of our will. However, we understand that the carrier's requirements are not always compatible with our customers' availability, as in your case. Our customer service has contacted you again and found a common agreement for the delivery to take place in the coming days. We hope your order will bring you satisfaction. We look forward to seeing you again soon on our site. Have a nice day.

Acheteur Vérifié

Published on 05/10/2021 à 08h27 following a purchase from 24/09/2021

Fast delivery. Products conform.

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Acheteur Vérifié

Published on 05/10/2021 à 07h37 following a purchase from 23/09/2021

Fast delivery (products received earlier than expected). Products conform to the description.

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Acheteur Vérifié

Published on 04/10/2021 à 21h14 following a purchase from 22/09/2021

Catalog, very good for preparing future orders as a team.

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Acheteur Vérifié

Published on 04/10/2021 à 19h28 following a purchase from 26/09/2021

Perfect

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Acheteur Vérifié

Published on 04/10/2021 à 19h06 following a purchase from 24/09/2021

Very good

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Acheteur Vérifié

Published on 04/10/2021 à 19h02 following a purchase from 23/09/2021

Wonderful

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Acheteur Vérifié

Published on 04/10/2021 à 17h01 following a purchase from 24/09/2021

Easy to place an order

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Acheteur Vérifié

Published on 04/10/2021 à 16h11 following a purchase from 19/09/2021

Nothing to report.

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Acheteur Vérifié

Published on 04/10/2021 à 15h22 following a purchase from 23/09/2021

Very fast and well-tracked shipping

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Acheteur Vérifié

Published on 04/10/2021 à 13h46 following a purchase from 23/09/2021

Easy and intuitive site.

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Acheteur Vérifié

Published on 01/10/2021 à 20h24 following a purchase from 22/09/2021

Very good

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Acheteur Vérifié

Published on 01/10/2021 à 13h20 following a purchase from 09/09/2021

The site is super easy, the delivery perfect and the products too

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Acheteur Vérifié

Published on 01/10/2021 à 09h00 following a purchase from 17/09/2021

Very practical

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Acheteur Vérifié

Published on 01/10/2021 à 08h37 following a purchase from 19/09/2021

Quality products and perfect delivery.

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Acheteur Vérifié

Published on 01/10/2021 à 07h50 following a purchase from 17/09/2021

In accordance with the description and delivered within the announced deadlines

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Acheteur Vérifié

Published on 01/10/2021 à 07h09 following a purchase from 15/09/2021

Very good

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Acheteur Vérifié

Published on 30/09/2021 à 18h09 following a purchase from 17/09/2021

Fast delivery and product meets expectations

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Acheteur Vérifié

Published on 30/09/2021 à 17h41 following a purchase from 06/07/2021

I love it and my children are very happy! The rug is good quality and delivery is fast and always provides very precise package information.

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Acheteur Vérifié

Published on 30/09/2021 à 11h10 following a purchase from 14/09/2021

Delighted with my purchases, fast shipping and good communication

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Acheteur Vérifié

Published on 30/09/2021 à 06h20 following a purchase from 21/09/2021

Good

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Acheteur Vérifié

Published on 29/09/2021 à 12h34 following a purchase from 31/08/2021

Very good

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Acheteur Vérifié

Published on 29/09/2021 à 12h05 following a purchase from 21/09/2021

satisfied

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Acheteur Vérifié

Published on 28/09/2021 à 19h56 following a purchase from 12/09/2021

my purchase meets my expectations. The packaging is careful. The package arrived earlier than expected.

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Acheteur Vérifié

Published on 28/09/2021 à 14h09 following a purchase from 14/09/2021

Very good, impeccable service

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Acheteur Vérifié

Published on 28/09/2021 à 08h54 following a purchase from 17/09/2021

Smooth navigation and well-detailed product. Interesting prices.

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Acheteur Vérifié

Published on 27/09/2021 à 21h01 following a purchase from 08/09/2021

Perfect, adorable delivery person, top quality I recommend!!!

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Acheteur Vérifié

Published on 27/09/2021 à 19h16 following a purchase from 29/08/2021

Very good quality products, sturdy and practical. Nice colors. Our son loves his cocoon bed, and so do we because our little boy can be independent in getting up and going to bed, the bed is very comfortable and excellently made. The dental bibs are perfect, well absorbent and the colors are very bright. The deliveries went perfectly. We highly recommend Wesco and we will return for new purchases.

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Acheteur Vérifié

Published on 27/09/2021 à 17h30 following a purchase from 16/09/2021

Fast and careful shipping. It's impeccable.

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Acheteur Vérifié

Published on 27/09/2021 à 12h59 following a purchase from 16/09/2021

Very good

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Acheteur Vérifié

Published on 27/09/2021 à 09h28 following a purchase from 15/09/2021

good material, to see in use! Very good cardboard and paper packaging

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Acheteur Vérifié

Published on 26/09/2021 à 23h00 following a purchase from 08/09/2021

Between 2 and 3 stars for now... I have a mixed opinion. I submitted my request to customer service via the contact form a few days ago (with my order number etc...) and I'm waiting for their response. My daughter's mattress is 13 cm high but the Wesco mattress cover is only suitable for mattresses that are 10 cm high or less (information not present in the product description at the time of purchase) so I am unable to properly close the cover around my daughter's mattress. Additionally, I still haven't unpacked the second cover (as I ordered 2 identical products) not knowing if I will have to return it to Wesco. It's not easy to use just one cover for daily use. I hope to hear from you soon as my work hours (8am-7pm) do not allow me to contact you easily. Thank you, sincerely, Audrey Defer.

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Acheteur Vérifié

Published on 26/09/2021 à 22h49 following a purchase from 16/09/2021

Perfect

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