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A
Rating: 5 out of 5
Very good
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 084 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Nice product, fast shipping. Perfect.
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A
Rating: 5 out of 5
Speed and happy with the quality of the products
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Easy navigation on the site, delivery within the expected time (even faster), very correct packaging. Satisfied with this order. I recommend.
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A
Rating: 5 out of 5
Very good site to find our happiness!
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A
Rating: 5 out of 5
Order received ahead of time... perfect.
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A
Rating: 5 out of 5
Product as described, correct delivery.
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A
Rating: 5 out of 5
Very pleasant to consult, very useful activity classification, impeccable and fast service!! I used it as a mat assistant and I continue as a mom!!
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A
Rating: 5 out of 5
I was very satisfied with the navigation on the site and the delivery time.
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A
Rating: 5 out of 5
Always very happy with the wesco service.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
No problem, and fast.
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A
Rating: 5 out of 5
The site is clear.
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A
Rating: 3 out of 5
Disappointed with the delivery tracking, very happy with your products and their quality.
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A
Rating: 5 out of 5
Very good site.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Excellent quality product. Order delivered quickly and very well packaged, with a Christmas box. Perfect.
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A
Rating: 5 out of 5
Receipt conforms to the description and good order tracking.
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A
Rating: 5 out of 5
User experience quite smooth.
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A
Rating: 5 out of 5
Good products, nice, useful.
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A
Rating: 5 out of 5
Clear and easy site.
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A
Rating: 5 out of 5
Order delivered quickly and well protected, I recommend this site.
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A
Rating: 3 out of 5
I was not informed that the package would arrive in two parts, so I thought the chairs were lost and I did not receive any information from you.
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A
Rating: 5 out of 5
Instruments very well protected and thus arrived in very good condition.
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A
Rating: 1 out of 5
Delivery times are extremely long! Order placed on 11/8, product in stock on the site. Email stating that the order has been delivered (it was the presentation catalog) then no news, as of today 12/9 they still do not know when I will be delivered, first and last time I order from them.
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Response from Wesco
Hello and thank you for your feedback. During this particularly busy period, delivery times may be extended. We are sorry that your first experience on our site is going this way. We hope that the exchanges with our customer service and the proposed compensation will ease your dissatisfaction. Have a good day.
A
Rating: 5 out of 5
First order on this website, very good site with various options but I struggled to find the doll I was looking for, maybe create more detailed categories. Delivery is fast and the doll was packaged with great care, impeccable. I highly recommend.
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A
Rating: 5 out of 5
Order received quickly and very well packaged, the items were really well protected.
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A
Rating: 5 out of 5
Very good. Fast delivery.
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A
Rating: 5 out of 5
Very good responsiveness, secure payment, and fast delivery. Thank you.
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A
Rating: 5 out of 5
Package tracking was done with a late delivery due to the health context, content checked without difficulties with well-secured packaging.
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A
Rating: 5 out of 5
Wesco is THE site to find everything in the world of childhood!! Very serious, I recommend it! I love it!
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A
Rating: 5 out of 5
Very good site
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A
Rating: 3 out of 5
I was unlucky, my package got lost and the baby paint was missing, which was sent to me after my complaint. The second package with cardboard bricks arrived, and 3 were missing, and one was damaged. Customer service is supposed to send me the 4 bricks. In conclusion, customer service works well, but it would be better to receive complete orders from the first shipment. I am disappointed, but Wesco products are of good quality.
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A
Rating: 5 out of 5
Very happy with my purchase, package arrived very quickly, well packaged, easy to work with.
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A
Rating: 5 out of 5
no problems
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A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 1 out of 5
My boxes arrived with a 1-day delay, 48h and 72h later. The boxes were open and the paint exploded. Not satisfied at all.
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry to hear about your dissatisfaction and invite you to file a complaint at [email protected] (with a photo) so that a solution can be provided to you as soon as possible. We are particularly attentive to the quality of our products and services. Please know that we are equally disappointed when transport does not go as planned. We apologize and hope to have the chance to see you again soon on our site. Have a good day.
A
Rating: 5 out of 5
Information about the order and speed of shipping
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