Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I am very happy with my order. Working in nurseries, I already knew the quality of the rugs, but I really appreciated getting quick responses to my emails. Thank you.
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Rating: 5 out of 5
following a purchase from 27/10/2020
I regularly order products. I easily found the cups I was looking for. I am very satisfied.
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Rating: 5 out of 5
following a purchase from 19/10/2020
Product received quickly
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Rating: 5 out of 5
following a purchase from 21/10/2020
very good I am delighted
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Rating: 5 out of 5
following a purchase from 16/10/2020
Very fast and complete delivery!
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Rating: 5 out of 5
following a purchase from 13/10/2020
Arrived on time and perfect for renewing handles
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Rating: 5 out of 5
following a purchase from 28/10/2020
Very good reception, serious delivery and friendly delivery person
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
The site is very well designed, practical and efficient. The items are of good quality, attractive. Very satisfied with the order tracking and the speed of delivery.
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Rating: 5 out of 5
following a purchase from 30/10/2020
Perfect purchase and fast delivery
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Rating: 5 out of 5
following a purchase from 27/10/2020
Clear and precise site
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Rating: 5 out of 5
following a purchase from 27/10/2020
Delivery time was fast (1 day earlier than expected) Material in good condition, all delivered at the same time. Error in the order corrected the next day. Very happy. Quality service and material
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Rating: 5 out of 5
following a purchase from 29/10/2020
Perfect
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Rating: 5 out of 5
following a purchase from 27/10/2020
Impeccable: speed, quality, etc...
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Rating: 5 out of 5
following a purchase from 27/10/2020
From ordering to delivery, everything is perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Navigation is not very easy between the sections in the menu. The rest is very good
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Rating: 5 out of 5
following a purchase from 27/10/2020
Navigation on the site is correct, choices, fair prices
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Rating: 5 out of 5
following a purchase from 26/10/2020
Always satisfied!!
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Rating: 5 out of 5
following a purchase from 26/10/2020
Very good items, good quality. Fast delivery. Very happy with my purchases.
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Rating: 5 out of 5
following a purchase from 26/10/2020
Very good, I didn't think the catalog was so large, it's perfect, thank you
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Rating: 1 out of 5
following a purchase from 15/10/2020
Since Wednesday, I have been waiting for a response regarding a world map (Christmas gift) that arrived heavily damaged... Lost email, phone call where I was asked to fill out a questionnaire instead of offering to resolve my issue... still no response. Yet in case of product defects, the site indicates a processing time of 24 hours! Anyway, is my child going to have a Christmas gift or not? If you order, it's at your own risk. The little consumer is not taken into account. Non-existent customer service
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Response from Wesco
Hello and thank you for your feedback. At Wesco, we are particularly attentive to the quality of our products and services. We apologize as this commitment was not upheld for your order. Your complaint has been duly noted and our customer service is doing what is necessary to provide you with a solution as soon as possible. We hope to have the pleasure of seeing you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Great! The buzzers work perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
Never disappointed with zsco for 3 years now. I am a childminder and having quality and safe products is essential for me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Delivery always on time and quality products. Very satisfied with the various orders made over the years.
I am missing many items and the inside of my package is catastrophic: broken products, missing and thrown into the packaging in the box: totally catastrophic
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Response from Wesco
Hello and thank you for your feedback. At Wesco, we are particularly attentive to the quality of our products and services. We sincerely apologize as your order did not go as per Wesco's commitments. Our customer service has taken your complaint into account and has done what is necessary to correct this situation. We hope that in use the products will bring you satisfaction and that we will have the pleasure of seeing you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Very satisfied. Order delivered to my home on the announced day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Very good product received quickly
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/10/2020
Little response to my requests, change of billing name, payment by bank transfer, discount code not accepted
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Response from Wesco
Hello and thank you for your feedback. We place great importance on the quality of our services, whether it is listening or advice. We are sorry if our exchanges did not fully satisfy you. Our customer service is entirely at your disposal at 05 49 80 01 66. Have a nice day
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/10/2020
Several phone calls for multiple deliveries of the same products and now 2 times debited €55.20 while we have only been delivered the mattress and stickers once. A deplorable management, waiting for a refund
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry that your experience with Wesco went this way and we apologize. Our customer service is at your disposal at [email protected]. We hope to have the chance to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
I always find what I want, delivered on time, responsive customer service, quality products: impeccable! I highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Nothing to report, simply perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
Perfect
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