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A
Rating: 5 out of 5
Honestly, top-notch as usual, never disappointed! From the packaging to the product, honestly impeccable.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Quality product. The only downside was the delivery, but it was not Wesco's fault.
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A
Rating: 3 out of 5
Good but very expensive
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A
Rating: 1 out of 5
Half of the items were opened, the packaging box was torn, and the scissors did not match my order. In short, I am disappointed, first and last order as a result.
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Response from Wesco
Hello and thank you for your comment. Despite all the care we take to offer you quality products and services, we are sincerely sorry that our standards did not meet your expectations for your order. We invite you to contact our customer service at [email protected] so that we can provide you with a solution as soon as possible. We apologize for this first missed encounter and hope to have the privilege of seeing you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Everything went well, good reception
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A
Rating: 3 out of 5
I was not on the site to order, but the delivery was a bit delayed and the bottoms of the boxes were damp.
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A
Rating: 5 out of 5
The products are of superb quality, I do not regret my purchases
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A
Rating: 5 out of 5
Delivery and order were perfect. Great for my first order.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Easy search on the site and fast and very careful delivery
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A
Rating: 5 out of 5
Very good product but expensive. Problem with delivery, the relay point refused the packages: too big I had to do some research because I was not informed at all of where it was stored but this is not Wesco's responsibility but Colissimo's!
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A
Rating: 5 out of 5
Site offering quality products, fun and with durable materials. Fast delivery
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Rating: 5 out of 5
Super fast delivery. Top service.
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A
Rating: 5 out of 5
Products received on time and as described.
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A
Rating: 5 out of 5
I am not skilled in IT but I managed
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A
Rating: 5 out of 5
very good site with a lot of choices
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A
Rating: 5 out of 5
FAST ORDER AND POSSIBILITY OF 3 TIMES WITHOUT FEES WHICH IS GREAT
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
It is easy to order, quick reception. Perfect
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Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Fast delivery no particular issues
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A
Rating: 5 out of 5
Super item super quality
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A
Rating: 5 out of 5
very fast delivery
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A
Rating: 1 out of 5
Very complicated site, especially with the inability to find a submitted order. Site to be avoided. Call to services unable to resolve the situation. If it hadn't been necessary to retrieve the bunk beds, we would have abandoned the order. Very disappointed, we do not recommend this site
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Response from Wesco
Hello and thank you for your feedback. We are committed to providing quality services and we are sincerely sorry that your order submission could not proceed under favorable conditions. Our order submission process relies on the use of a valid email address, without which it is technically impossible for us to trace your request. Our customer service remains at your disposal at [email protected] to answer all your questions. We would be happy to assist you during a future order submission so that it goes more smoothly. Have a nice day
A
Rating: 3 out of 5
Not very satisfied, poorly packaged parcel delivered with missing items that must have fallen during transport! Called customer service who redirected me to a link by email. Response pending, little reactivity!
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A
Rating: 5 out of 5
Easy to use site
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Quality products
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A
Rating: 3 out of 5
Very long delivery (August 25), I had to follow up with customer service.
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A
Rating: 5 out of 5
Hello, just a small negative note regarding the packaging of the supplies. I find the number of boxes exaggerated compared to the quantity of the product. Let's preserve our planet, we need to work on this idea again and again so that Mother Nature is not suffocated..... Have a nice day, Nathalie Durand, Animator
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Response from Wesco
Hello and thank you for your feedback. We are particularly concerned about our impact on the environment and we are continuously looking to improve. We are already adapting the size of our packages according to the products, we opt for flat delivery and we limit over-packaging as much as possible. We take note of your comment to evolve even more towards a virtuous world. Have a nice day
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
As with every order, I am happy with this one, nothing to complain about; products are in line with what I expected. I recommend this site
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Rating: 5 out of 5
Perfect!!! Speed, quality-price ratio is top...
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Rating: 5 out of 5
Very good quality, as usual. My son is delighted and spends time coloring at his desk, he has plenty of space to put his stuff. Quick assembly. Requires a screwdriver. Small downside: having to make holes if you want to put all the screws. I only used the screws for which the holes were already perforated, it holds well.
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A
Rating: 3 out of 5
I am a bit annoyed because I had requested to receive my order in one single delivery! Which was not the case!
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A
Rating: 1 out of 5
Delivery time not respected. It's deplorable
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Response from Wesco
Hello and thank you for your feedback. When you placed your order, the delivery time was announced between August 26 and 28. After checking on our side, your order was delivered within the specified time, which was August 28. To satisfy you, we do everything possible every day to deliver to you as quickly as possible. We hope that your products bring you satisfaction and that we will have the opportunity to see you again soon on our site. Have a nice day
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Rating: 5 out of 5
Good
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