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A
Rating: 5 out of 5
Very good, plays its role well, waterproof. The rubbing on the cot is noisy.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
I placed my order on June 8, it was shipped on June 10 (I was tracking the package online). But I only received the package on June 25 (probably due to Covid-19, which I completely understand). However, what I don't understand is that the box containing my crib bumper is crushed (open on the side, I can even see the crib bumper which is black and all scratched) I told the delivery person that I would not take this package (he doesn't speak French well) and he said, 'Yes, yes madam, you have to take it.' I debated a bit with him but there was nothing more to do, I had to go down with my son in my arms because he didn't want to go up to the 4th floor (I have a working elevator by the way) anyway, I told him I would take it but that I would write on the receipt that it was in poor condition, he told me 'just the name and a signature.' I started to write about the condition of the package when he snatched the receipt from my hands! Annoyed and holding my son in my arms, I didn't know what else to do but give in... the carrier Heppner does his job poorly, change the delivery person/carrier. It's unacceptable! Otherwise, the products seem to be of good quality to see in the long term, it matches the photo, no strange smell or anything, I just wait to see the results of my emails and photos to know if there will be compensation.
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Response from Wesco
Hello and thank you for your comment. We are absolutely sorry for this feedback. Despite all the care we take in preparing our orders, it happens that the transport does not meet our expectations. Our logistics service has been informed and will take the necessary measures with the carrier to ensure that this does not happen again. We still hope that the product meets your satisfaction and that we will have the opportunity to see you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
Doll matches the description!
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A
Rating: 5 out of 5
The package was completely broken... the figurines were not damaged...
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A
Rating: 5 out of 5
Delivery matched the advertised product - Delivered quickly
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A
Rating: 5 out of 5
Everything was perfect. I will recommend this site.
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A
Rating: 5 out of 5
Very satisfied with my order, very good products, my daughter enjoys using the stencils either for drawing or painting, too bad there is no red paint in the set.
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A
Rating: 5 out of 5
I am satisfied with all your services
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A
Rating: 1 out of 5
I already sent you an email notifying my disappointment regarding the state of my order!!! Very disappointed!!! It’s not the products I criticize... one of the disinfectant bottles completely emptied and damaged my paper towel roll and gloves!!! Useless!!! The rest was soaked but after washing, it lost that smell that had settled everywhere!!!
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Response from Wesco
Hello and thank you for your comment. We are absolutely sorry for this situation and understand your disappointment. Our customer service has taken your feedback into account and will proceed to resend the damaged products. We hope you will not hold this against us and that we will have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Fast delivery Quality product
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A
Rating: 5 out of 5
quick quality work supports
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A
Rating: 5 out of 5
A lot of choices
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A
Rating: 5 out of 5
The reference I searched for on my invoice was missing from the site.
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A
Rating: 5 out of 5
Nice discovery. Smooth navigation
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A
Rating: 5 out of 5
Their dolls are beautiful! Finally some diversity! Shipping and delivery were top-notch!
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A
Rating: 5 out of 5
Despite delivery issues, Wesco was very responsive!
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A
Rating: 5 out of 5
Fast delivery and very good quality product. Nothing to complain about
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A
Rating: 5 out of 5
Products perfectly suited for little ones
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Excellent, quality toy! And received quickly despite Covid.
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A
Rating: 5 out of 5
easy to access
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A
Rating: 5 out of 5
very satisfied. very good products. the items were very well packaged.
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A
Rating: 5 out of 5
Order conforms to what I ordered. Fast delivery.
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A
Rating: 5 out of 5
SERIOUS COMPANY, TOYS OF VERY GOOD QUALITY.
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A
Rating: 5 out of 5
Quality items and perfect delivery speed!
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A
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
Online advice, fast delivery
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A
Rating: 5 out of 5
Never disappointed, I love the products so much.
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A
Rating: 5 out of 5
Item of very good quality and top customer service!
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A
Rating: 5 out of 5
Nice site, very interesting products, prices are affordable! Small problem with an item that arrived scratched and they immediately sent the item in question back... really great, I highly recommend and soon
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A
Rating: 3 out of 5
Delivery delayed from the same order.
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A
Rating: 5 out of 5
Very good product. A super mat for working on motor skills! Delivery 4 days early is perfect! I recommend the site and the products!
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A
Rating: 5 out of 5
Very good for the site and ease of ordering, delivery time a bit long
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A
Rating: 5 out of 5
Speed and clarity of the site
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A
Rating: 5 out of 5
Well-made site, perfect delivery within 24 hours. Punctual delivery person
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A
Rating: 5 out of 5
Easy to navigate this site, fast delivery. Products delivered without issues. Range of ordered products conforms to the photos on the site. The products are of quality but much more expensive.
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A
Rating: 5 out of 5
Fast delivery!
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Fast delivery, quality items.
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A
Rating: 5 out of 5
Very fast shipping. Conforms to my expectations. Package a bit big for what was inside but otherwise I highly recommend! If I need to reorder, I will do so without hesitation.
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