Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 079 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
Very easy to use site and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Delivery faster than expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
I find great colorful, fun, and sturdy products for children that you can't find elsewhere, the quality is excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Fast
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/09/2019
Zero communication, I still don't know where my order is!!!
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Response from Wesco
Thank you for your feedback. We place great importance on the quality of our services, whether it's listening or advice. Please note that as soon as you place an order with Wesco, you have a tracking link for your package processing that appears in the details of your order and on the confirmation email. This allows you to track your order from its preparation in our warehouses to delivery at your home. Wishing you a good reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
The bed is of quality and clean. The foam around the bed is thick. No smell upon delivery, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
Intuitive website, very well managed order. A site I recommend without hesitation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
Interesting site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Simple and smooth navigation, products easy to find
Nice photos of the items and beautiful staging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Very good, product conforms to the description and my expectations even if a bit softer than I imagined.
Very fast delivery (much quicker than announced) by a very attentive carrier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
fast delivery and the balloons are as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Very well packaged and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Nothing to complain about :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
Very good quality, very nice colors, the size is perfect, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Very satisfactory. The package arrived damaged, and some items were missing. I sent an email to report it. Three days later, a new package arrived with the missing items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Great site discovered recently. Lots of beautiful ideas for the children's room and their awakening.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
a lot of choices and I found the rug I needed for the activities with the children I look after.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Easy to find what you are looking for either by keyword or by catalog reference
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2019
High-quality products. High prices for independent individuals, unfortunately!
Childcare Assistant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Simple and quick order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Order and delivery without any problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
You pay the price but the quality is there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Quality products, at affordable prices and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Fast delivery, easy-to-use site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/07/2019
Too many delays, unfortunately.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Well-designed site, clear product descriptions, easy navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
I love your items, they are beautiful and of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Always as good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Easy navigation, good quality content and illustrations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Fast delivery and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Very good product quality and fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/09/2019
The packaging of the order was poorly done, the postal service's colisimo reported a package incident and refused to take charge of the package. I have had no feedback from Wesco regarding this issue. I tried to contact customer service by email, and to this day, several weeks after my order which has indeed been debited, I still have no news! A nightmare.
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Response from Wesco
Hello and thank you for your feedback. We are sorry to see such a situation. We cannot explain the carrier's blockage at this time. To limit your wait, we have resent the package and hope you will receive it as soon as possible. We thank you for this feedback as it allows us to improve our service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
Very well packaged order, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Fast delivery, item as described and super quality. Very happy with my purchase.
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