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A
Rating: 5 out of 5
quality products
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
very good site, fast shipping
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A
Rating: 5 out of 5
Great
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A
Rating: 1 out of 5
Delivery too late, very disappointed
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Response from Wesco
Hello and thank you for your feedback. We are absolutely sorry that the delay does not suit you. Unfortunately, your order was sent just before August 15th and deliveries are often disrupted by this holiday. We hope your items bring you satisfaction.
A
Rating: 5 out of 5
Easy access and simple to use.
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A
Rating: 3 out of 5
Incomplete delivery and boxes arrived torn
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your orders, mistakes can sometimes happen. We hope you will not hold this against us and that you are now satisfied with your purchases.
A
Rating: 3 out of 5
Good quality, very professional customer service but rather expensive overall
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A
Rating: 5 out of 5
Timelines respected and compliance of the shipment... Nothing to report
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A
Rating: 5 out of 5
Navigation on the site without difficulty, delivery on the scheduled date and product matching our expectations
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A
Rating: 5 out of 5
20/20
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A
Rating: 5 out of 5
Fast and careful delivery
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A
Rating: 3 out of 5
No excessive packaging of the product. The box of the magnetic cart was open because there were no tapes or wires to keep it closed. The delivery person made sure that the box did not open until delivery at home. She taped it up. We checked together with the instructions and all the parts were there. The diapers were in packaging and well protected.
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Response from Wesco
Hello,
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 5 out of 5
Very satisfied with the speed of delivery
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A
Rating: 1 out of 5
I paid shipping fees almost equivalent to the price of my purchase only to not receive my package on time
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Response from Wesco
We thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. You received your package two days after placing your order. The delivery was made according to your requests and without any issues on the desired date and location. We understand your eagerness to receive our products and thank you for it.
A
Rating: 5 out of 5
Very good product, corresponds to the description, good packaging for shipping, nothing to say, I recommend without hesitation
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A
Rating: 5 out of 5
very good
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A
Rating: 3 out of 5
I had requested a delivery for the end of September and was delivered on August 31. I didn't know if I refused the delivery would I have paid for shipping twice?? the delivery person didn't know so I took the packages (bulky) to avoid paying shipping twice. I received 6 packages. I opened one and there was only the bed inside and no mattress. my order was a 'bed + mattress' set
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Response from Wesco
Hello and thank you for your feedback. We are sorry that the order did not go as desired. You have the option to specify the desired delivery date when placing your order. We invite you to fill in this field next time. Now that you have received your entire order, we hope that the selected products bring you full satisfaction.
A
Rating: 5 out of 5
Very good site. Serious!! missing the payment in 4 installments which could facilitate orders.
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A
Rating: 5 out of 5
Very good product
Very satisfied
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Very satisfied
A
Rating: 3 out of 5
I only give 3 stars because the delivery time was extremely long, and it was difficult to get a follow-up from Wesco. After several emails, I finally got an explanation regarding the delivery delay. Nevertheless, the product meets my expectations, but the delivery time was over 1 month.
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A
Rating: 5 out of 5
very practical
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A
Rating: 5 out of 5
No comments
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
This site is very reliable.
The products are always in accordance with the photos and their description.
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The products are always in accordance with the photos and their description.
A
Rating: 5 out of 5
VERY SATISFIED EASY ORDER PERFECT PRODUCT DELIVERY WITHOUT PROBLEM
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A
Rating: 5 out of 5
I am very happy with the delivery
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A
Rating: 5 out of 5
Product conforms
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Fast delivery, items conform to the description. Pretty colors, let's see the quality over time.
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A
Rating: 5 out of 5
I order several items from Wesco, and as every time I am very satisfied.
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A
Rating: 3 out of 5
average delivery, product arrived broken, half of the chalks in the boxes are broken.
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A
Rating: 5 out of 5
RESPONSIVE AND RESPECTFUL OF OUR IMPERATIVES
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A
Rating: 5 out of 5
I was looking for a specific product that I found immediately with the search bar, a lot of choices, and delivery ahead of the scheduled date!
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A
Rating: 5 out of 5
Simple navigation, fast shipping, 4 days between order and delivery, top!
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A
Rating: 5 out of 5
Product meets my expectations; fast delivery
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A
Rating: 5 out of 5
speed of ordering
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A
Rating: 5 out of 5
Very well suited for 6-year-old children
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Very satisfied with my order
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