Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2019
Good but navigation could be improved.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2019
Very good site
order received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Well-documented site and products that seem to be of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
Perfect very attractive price fast and careful delivery I recommend 100%
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2019
Fast delivery.
Product conforms to the image seen on the internet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Fast and reliable delivery, carpet in perfect condition and on which baby performs wonders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
order conforms to the announcement site to share and recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
fast service nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
Always very professional, high-quality material, magnificent. Fast delivery and very well packaged. Perfect as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Top, as shown, beautiful toy quality. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
Well explained. Easy to access.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
There are many choices for awakening
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2019
The site itself works properly and the delivery times are correct. However, the products have significantly lost quality compared to before: many are no longer from the 'WESCO' brand and it shows, WESCO seems to be becoming a distribution platform for Chinese products rather than a specialized manufacturer adapted to the world of disability.
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Response from Wesco
Hello and thank you for your feedback. We do our best to offer you the best products at acceptable prices. All the equipment we sell is scrutinized by our integrated quality laboratory as well as external quality laboratories. The materials and design evolve over the years. We design and manufacture our items in respect of these constraints and our values. However, we are sorry for your dissatisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2019
Awesome site with quality materials
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Great! Fast and efficient delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Perfect. I recommend ++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Quality product delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
super quality
fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2019
The products match what I expected. Very good. Minus two stars for the chronopost paid for nothing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2019
Sometimes difficult to find your way around the different product categories
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Response from Wesco
Hello and thank you for your feedback. To help you navigate the site better, feel free to use the chat (at the bottom right of your screen). Our advisors will be happy to guide you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
I am very satisfied with your services and especially with your products, particularly the Lyra brand.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Delighted!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
Practical site, perfect delivery, nothing negative to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2019
Wide choice and interesting prices, but the delivery date I requested was not respected. The delivery person came on March 7 or 8 while I had requested a delivery on March 11. This is not the first time this has happened... Additionally, one product arrived partially broken, another dented. This has happened to me before on a previous order. It is pointless to offer a low-priced product if it is too fragile...
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Response from Wesco
Hello and thank you for your comment. We are doing everything we can to send your order as quickly as possible. However, due to our success, we are currently implementing new tools to better meet your expectations and provide you with precise deadlines. Regarding the condition of the products, do not hesitate to refuse the package if it is damaged when you receive it. If, however, the package is in perfect condition but the product does not meet our quality standards, please contact us by email at [email protected] so that we can take the necessary steps.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
Fast and careful service, with a wide choice of materials.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Fast and attentive service
Easy-to-use site.
Very good material, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
Playful and pleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2019
No worries. Serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Very fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2018
Very good brand, deadlines always respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Site and service: good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
in accordance with the proposal
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Good site, serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
large choice of products
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