Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Very disappointed with my order. Items refused by the carrier, package torn with a mat that was damaged and dirty as it had obviously been dragged in trucks. Packaging not sturdy. Result: an email to customer service that will process my request in 3 weeks and my floor mats that I will not be able to receive for Christmas... even though I ordered on 27/11 items in stock to be sure to have them by 24/12..
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Response from Wesco
Hello and thank you for your feedback. Despite all the attention we pay to the preparation of your packages, we cannot control the delivery. The response times of customer service are announced to be a maximum of 3 weeks but as you have noticed, your order left our workshops the very next day and you received your packages on time. We hope you had a good holiday and that the items found their audience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2018
clear and practical site, fast and smooth delivery, items apparently of good quality
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Rating: 5 out of 5
following a purchase from 03/12/2018
Super
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Rating: 5 out of 5
following a purchase from 30/11/2018
Very clear site
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Rating: 5 out of 5
following a purchase from 30/11/2018
It is a brand that nurseries use, adapted for young children
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/11/2018
Customer service is terrible
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Response from Wesco
Hello and thank you for your feedback. December is a time full of expectations and urgencies. We are sorry that your experience did not meet your expectations. We hope your next visits will be more pleasant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2018
Order quickly shipped, arrived in perfect condition
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Rating: 5 out of 5
following a purchase from 02/12/2018
Order and delivery compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2018
Very good product, compliant with my description
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Rating: 5 out of 5
following a purchase from 04/12/2018
Excellent
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Rating: 5 out of 5
following a purchase from 04/12/2018
very good! I encountered no issues and will return to this site if needed!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/10/2018
I was supposed to receive the complete order at the beginning of November and I just received one pouf!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2018
Quickly done, well done. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2018
top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2018
My order arrived in the shortest time, the site is very well designed and the payments are secure, I am very satisfied with my order. Moreover, the quality of the products is well established, I will not hesitate to recommend to expand my purchases
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2018
Wesco is a safe bet for children's games.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2018
easy site, clear explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2018
compliant order, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2018
Package arrived in excellent condition a day earlier than expected. Compliant with the photos on the Wesco site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2018
Wesco, a well-known and recognized brand in my professional life. The site meets my expectations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/09/2018
Delivery times are way too long even though I paid for my order in full on the day I placed it. Additionally, I am very disappointed with the quality of the mirror; the edges of the MDF panel are unfinished.
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Response from Wesco
Hello and thank you for your feedback. Despite the special attention we give to fulfilling your orders as quickly as possible, it happens that we are victims of our success and that the products you order are not in stock as quickly as you would like. We apologize for this.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2018
This is the first time I ordered from this site and I am very satisfied. The order arrived quickly, perfectly packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2018
Completely satisfied with the received items and their quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2018
Everything is clear: the price, product well packaged and received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2018
Nothing to report. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2018
Good presentation and accuracy regarding the proposed items.
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Rating: 5 out of 5
following a purchase from 03/12/2018
I recommend!
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Rating: 5 out of 5
following a purchase from 03/12/2018
Impeccable. Very good product, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2018
Perfect site for quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2018
Very good service. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2018
Good quality. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2018
Top-notch! Order received a month early, the stock shortage was quickly managed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2018
Quality professional childcare material at consumer prices, it's appreciated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2018
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2018
Product arrived on time. Quality product.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2018
The package arrived damaged. I sent an email without a response and called several times: the lines are always busy.
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Response from Wesco
Hello and thank you for your feedback. Despite the care we take in preparing your packages, transport can bring unpleasant surprises. Wesco has chosen not to outsource its telephone support, and the Christmas period is intense, and our elves are very busy. We apologize for this and hope that your order now brings you complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2018
Fast delivery in excellent condition
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2018
The fact that you cannot cancel an order or add to an already validated order.
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Response from Wesco
Hello and thank you for your feedback. In order to best meet your expectations, we process orders as quickly as possible. We hope your order brings you satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2018
Perfect
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