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A
Rating: 3 out of 5
Too messy
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
The delivery person gave me one package out of two. Upon noticing that one was missing, I quickly called back and he explained that it happens and he only had one. Three-quarters of an hour later he returned apologizing that the package was hidden under another. Luckily he wasn't far to bring it back to me. I found it average. They are too rushed and never check with the customers on site.. Otherwise, the bed was already assembled, which is nice. Good quality at first glance, we'll see over time. Satisfied. Regarding the site, known for its quality, without special promotions I wouldn't buy (quality/price).
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 5 out of 5
Very good. Short delivery time, impeccable package. Quality products.
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A
Rating: 5 out of 5
Reactive and efficient
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A
Rating: 5 out of 5
In line with what I expected
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A
Rating: 5 out of 5
Excellent.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
intuitive
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A
Rating: 5 out of 5
Very good for the deadlines and the packaging, nothing to complain about, I am very satisfied with my purchase at Wesco
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A
Rating: 5 out of 5
Fast delivery time. Order met my expectations.
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A
Rating: 5 out of 5
Good. Convenient. Interesting items.
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A
Rating: 5 out of 5
Very good
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A
Rating: 1 out of 5
Delivery time doubled compared to the initial announcement (almost 1 month) / no information from customer service, no commercial gesture ... very disappointed by their lack of consideration
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Response from Wesco
Hello and thank you for this feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The customer service and logistics teams have been informed of this situation. We apologize. Our customer service is at your complete disposal at 05 49 80 01 66 for any further information.
A
Rating: 3 out of 5
Good, but I expected better quality products, given the prices paid
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Fast and very good quality products
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A
Rating: 5 out of 5
Excellent in every way. Fast and careful delivery.
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A
Rating: 5 out of 5
Very good site
Order arrived early
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Order arrived early
A
Rating: 5 out of 5
Flawless
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A
Rating: 5 out of 5
I have been ordering from WESCO for a long time. Always satisfied
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A
Rating: 5 out of 5
Very useful for finding materials that can help an autistic child develop.
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A
Rating: 5 out of 5
Very fast
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A
Rating: 5 out of 5
A very good site for professionals as well as parents, the quality is definitely there!
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A
Rating: 5 out of 5
Very good products, fast delivery
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A
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
Many sections and subsections
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A
Rating: 5 out of 5
I am a fan, my credit card a little less, but when you love, you don't count, right?
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A
Rating: 5 out of 5
Top-notch material. Meets my expectations.
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Always on top!
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A
Rating: 3 out of 5
You have a problem with packing the parcels. I had ordered a set of 5 one-liter bottles of paint with 1 one-liter bottle of glue, and in the package, all the bottles were loose, without any padding to secure them, which caused one bottle to break during transport and a refusal and return of the package. I wanted to use the paint quickly with the children I care for, but that will have to wait until Wesco accepts my return to allow me to reorder.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The customer service and logistics teams have been informed of this situation. We apologize and are doing everything possible to arrange a quick exchange of the product.
A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Great products, fast shipping
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Very fast delivery. Product very well packaged, similar to the photos. I am totally satisfied. I recommend it without hesitation!
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A
Rating: 5 out of 5
First order, but completely satisfied with both the product and speed. Keep it up!
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A
Rating: 5 out of 5
Very fast
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A
Rating: 5 out of 5
Fast and efficient delivery!
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A
Rating: 5 out of 5
I didn't have the chance to talk about it
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