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V
Rating: 5 out of 5
a little long for the delivery but I must say there was a holiday but otherwise very good
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3 and 5 stars
Reset filtersG
Rating: 5 out of 5
Very serious
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M
Rating: 5 out of 5
perfect
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M
Rating: 3 out of 5
I had to place the order twice even though I had paid the first time by accessing my banking app, but I never received the confirmation email. Fortunately, I was able to reorder so that it would arrive on time at home.
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P
Rating: 5 out of 5
Very professional
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S
Rating: 5 out of 5
Not yet received the order
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L
Rating: 5 out of 5
Satisfied
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M
Rating: 5 out of 5
Very happy with the product, the delivery after ordering was impeccable. Thank you.
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V
Rating: 5 out of 5
Package well received and well packaged. Perfect
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S
Rating: 5 out of 5
Very good product, practical, solid and especially compliant with standards in my profession.
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V
Rating: 5 out of 5
Very pleased with the speed
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N
Rating: 5 out of 5
Very good!
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S
Rating: 5 out of 5
Very good product, fast delivery
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I
Rating: 5 out of 5
Very good product and the order is very fast
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K
Rating: 5 out of 5
Many choices, quality items, easy-to-use website
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I
Rating: 5 out of 5
As a childminder, I bought a crib during my first order and being very satisfied, I just bought a second one because it is very practical to handle, lightweight, and easy to clean, and the sheets and blankets do not come off as they are held in place by elastics.
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M
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Happy with the products but delivery was scheduled for a Wednesday when I had specified that the school was closed
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C
Rating: 5 out of 5
excellent customer service, all my orders go very well
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A
Rating: 5 out of 5
Everything is perfect
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É
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Product conforms to the order delivered on time.
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I
Rating: 5 out of 5
Very happy with my delivery.
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C
Rating: 1 out of 5
The spoon is a bit too large for the mouth of 12-24 months and the plastic of the handle cracks after a few months... unusable because too dangerous, they can cut themselves.
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Response from Wesco
Hello and thank you for taking the time to review this product. We are sorry to hear that this product did not meet your satisfaction, while feedback is generally very positive. We sincerely apologize. Our customer service has received your complaint. To facilitate processing, could you please send us some photos of the observed defects? This will allow us to provide you with a solution quickly. We thank you in advance for your cooperation and hope to have the opportunity to better satisfy you with your next order. Have a nice day.
A
Rating: 5 out of 5
Fast and very good products
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C
Rating: 5 out of 5
Products that meet expectations
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M
Rating: 1 out of 5
I did not receive my order
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We sincerely apologize for the delivery of your order being one day late. We do our best to ensure that our orders are delivered within the timeframes indicated at the time of order confirmation, but we remain dependent on the delivery service provider. We hope you will give us a second chance to make a better impression on your next order on our site. Have a nice day.
B
Rating: 5 out of 5
SINCE I HAVE BEEN ORDERING FROM YOU I AM NOT SATISFIED
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F
Rating: 5 out of 5
Delivery was made on time. The packaging is sturdy. And the product meets our expectations.
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M
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
super
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D
Rating: 5 out of 5
Still haven't received the package, it was for my grandson's 1st birthday!!! and no news
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Response from Wesco
Hello and thank you for taking the time to share your situation. We are sincerely sorry for this inconvenience and we offer our sincerest apologies. After verification, it appears that the package was indeed lost by the carrier. As our customer service has confirmed to you, a new shipment is underway to get your order to you as quickly as possible. We once again apologize for this setback and hope that this package, even belatedly, will bring joy to your grandson. We hope to have the opportunity to fully satisfy you with your next order on our site. Have a great day.
C
Rating: 5 out of 5
Quality is on point.
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N
Rating: 5 out of 5
Fast delivery and in good condition.
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M
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
I am delighted with my order. Thank you
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M
Rating: 5 out of 5
Delivery was quite fast.
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V
Rating: 5 out of 5
Good quality
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V
Rating: 3 out of 5
It's a pity that the boards of the furniture are not labeled, to make it easier to find.
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Response from Wesco
Hello and thank you for taking the time to leave a review. Indeed, the boards are not numbered in the assembly instructions because they are easily identifiable by their shapes and holes. We hope that the product will still bring you satisfaction. We look forward to seeing you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
Reliable site.
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