Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 079 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2023
User-friendly navigation. Everything is perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
High shipping costs for me.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/09/2023
Still haven't received the order, we needed it for the holidays.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2023
The small bed is very good.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
Easy to navigate and order site. Fast delivery. Just a shame not knowing the delivery time (I missed the first one)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
Speed of delivery and good quality of the product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
Super happy!! Fast delivery!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2023
fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2023
Nothing to report.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2023
A bit expensive for an individual but quality comes at a price.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/10/2023
I still haven't been delivered and there's no way to know where it is, shameful.
Translated reviews
Response from Wesco
Hello and thank you for sharing your feedback with us. We sincerely regret the situation you are in and we offer our sincerest apologies. After an internal investigation, we have confirmed that your package was lost by the carrier. A new order is being prepared on our side and will be shipped as soon as possible so that it reaches you quickly. The uncertainties of transport are beyond our control and we hope you will not hold this against us. We look forward to seeing you again soon on our site wesco.fr. Have a nice day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2023
fast delivery, items matching the order. It's perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2023
Clear site, easy to find what you are looking for
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2023
Fast and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2023
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2023
I am very satisfied, well received, fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2023
Very rich site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
Impeccable, too bad there isn't a little gift.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2023
Good product, fun, interesting price
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2023
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2023
Everything is perfect: the site, the order, the tracking until delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2023
Package sent very quickly. Satisfied with what I ordered
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2023
Simple and effective!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2023
Quality site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
Nice site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2023
Super
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2023
Item ordered for a community. The site is user-friendly, didn't even need a contact person. We were delivered quickly, very very good.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2023
Very good value for money. Childminder
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2023
Excellent purchase. Conforms to the description.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2023
Satisfied with my order on Wesco, delivery time respected. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
Great site, very good quality products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2023
As a childminder, I love your products, I am never disappointed. The children are happy, they are not at risk of being hurt, the toys are always up to standard. I also bought the cots, very light and very easy to clean and store!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2023
Super products and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
Everything is there, fun, relevant, and also inclusive proposals.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/08/2023
I bought the advantage card which never worked for free delivery despite several emails sent, no solution found and after several requests for a refund of this card no response... I am very disappointed!
Translated reviews
Response from Wesco
Hello and thank you for taking the time to explain your situation. In our T&Cs, we specify that membership in the Advantage Club allows free delivery to a parcel relay from €25 of purchase only on eligible products. Your order contained non-eligible products which explains why you could not benefit from free delivery. Your emails went unanswered because you replied to automatically sent emails (order confirmation in particular). We remain at your disposal at [email protected]. We hope that the explanation of the contractual elements of our Advantage Club will allow you to no longer doubt our honesty. We look forward to seeing you again soon on wesco.fr. Have a nice day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2023
Fast delivery and quality materials!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2023
Fast delivery and everything is perfectly compliant
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2023
Everything is perfect! Thank you very much
Translated reviews
We use cookies for audience measurement and improving user experience.