Customer reviews of Wesco

9 /10

Based on 15 079 published reviews

5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 24/08/2023 à 12h35 following a purchase from 16/08/2023

I didn't know this site but I highly recommend it.

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Acheteur Vérifié

Published on 24/08/2023 à 11h50 following a purchase from 16/08/2023

Perfect. Nothing to report. But try to find packaging suitable for the size of the products because too large is unnecessary...

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Acheteur Vérifié

Published on 22/08/2023 à 19h18 following a purchase from 14/08/2023

About €200 of order and no commercial gesture mentioned for my previous order of €1300, very disappointing. So more than disappointed with WESCO for product quality, prices, customer service. I do not recommend at all.

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Response from Wesco Published on 24/08/2023

Hello and thank you for sharing your shopping experience on our site. We are sincerely sorry to read about your dissatisfaction and we apologize. As a member of the Wesco & Me Advantage Club, you enjoy exclusive benefits all year round. After checking on our side, you do indeed have a gift voucher (sent to your email address and visible in your customer account) to use at the time of placing an order on our site. If some products from your order do not meet your satisfaction or are defective, our customer service is of course at your disposal at the following address: [email protected]. Have a nice day.

Acheteur Vérifié

Published on 22/08/2023 à 19h06 following a purchase from 09/08/2023

The only regret every time is the lack of promotions for childminders and the transport which is really long...

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Acheteur Vérifié

Published on 22/08/2023 à 17h32 following a purchase from 11/08/2023

Very good

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Acheteur Vérifié

Published on 22/08/2023 à 09h54 following a purchase from 05/08/2023

Delivery as expected

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Acheteur Vérifié

Published on 22/08/2023 à 09h49 following a purchase from 09/08/2023

Fast, good quality, very satisfying.

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Acheteur Vérifié

Published on 22/08/2023 à 09h40 following a purchase from 10/08/2023

Fast and reliable delivery

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Acheteur Vérifié

Published on 18/08/2023 à 15h12 following a purchase from 03/08/2023

Perfect as usual. Thank you

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Acheteur Vérifié

Published on 16/08/2023 à 19h14 following a purchase from 09/08/2023

Fast delivery (arrived before the expected date)

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Acheteur Vérifié

Published on 15/08/2023 à 10h20 following a purchase from 02/08/2023

Item as described arrived quickly by chronopost, it's perfect

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Acheteur Vérifié

Published on 15/08/2023 à 10h01 following a purchase from 07/08/2023

Fast shipping

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Acheteur Vérifié

Published on 14/08/2023 à 19h10 following a purchase from 04/08/2023

Clear and straightforward

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Acheteur Vérifié

Published on 14/08/2023 à 15h05 following a purchase from 01/08/2023

Perfect

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Acheteur Vérifié

Published on 14/08/2023 à 14h26 following a purchase from 04/08/2023

Very practical and very light

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Acheteur Vérifié

Published on 14/08/2023 à 12h56 following a purchase from 28/07/2023

Good quality

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Acheteur Vérifié

Published on 13/08/2023 à 23h48 following a purchase from 04/08/2023

Delivery on time, solid and compliant material. Perfect.

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Acheteur Vérifié

Published on 13/08/2023 à 15h24 following a purchase from 06/08/2023

Perfect

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Acheteur Vérifié

Published on 13/08/2023 à 15h14 following a purchase from 05/08/2023

Very good

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Acheteur Vérifié

Published on 12/08/2023 à 14h02 following a purchase from 30/07/2023

Very good site. Great promotions.

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Acheteur Vérifié

Published on 12/08/2023 à 10h51 following a purchase from 30/07/2023

Very happy

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Acheteur Vérifié

Published on 11/08/2023 à 20h52 following a purchase from 06/07/2023

Good quality products but item received not in accordance with the site description. Returned free of charge. I received a credit note to use on the site, but with shipping costs to add. I am unhappy with this experience.

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Acheteur Vérifié

Published on 10/08/2023 à 16h11 following a purchase from 02/08/2023

Fast delivery, too bad not to have received a gift with an invoice over 600 euros, it is necessary to reward loyal customers

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Response from Wesco Published on 17/08/2023

Hello and thank you for taking the time to leave us a review. We are sorry to read your disappointment, especially since we offer a loyalty program on our site called WESCO Advantage Clubs. By joining one of our Advantage Clubs, you benefit throughout the year from exclusive advantages to reward your loyalty to WESCO: free shipping, vouchers, access to private sales... We sincerely regret that you missed this opportunity during your order. We still hope that you will remain loyal to us and that we will have the opportunity to see you again soon on wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 09/08/2023 à 20h05 following a purchase from 01/08/2023

Order delivered on time

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Acheteur Vérifié

Published on 09/08/2023 à 17h33 following a purchase from 02/08/2023

Top! Products conform to the description

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Acheteur Vérifié

Published on 09/08/2023 à 17h03 following a purchase from 02/08/2023

Nothing to say, everything is perfect

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Acheteur Vérifié

Published on 09/08/2023 à 15h59 following a purchase from 02/08/2023

Compliant with the order but still a bit expensive

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Acheteur Vérifié

Published on 09/08/2023 à 14h45 following a purchase from 02/08/2023

The perfect site for early childhood

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Acheteur Vérifié

Published on 09/08/2023 à 09h51 following a purchase from 13/07/2023

Good information on the site. Efficient shipping and well-protected package

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Acheteur Vérifié

Published on 07/08/2023 à 08h48 following a purchase from 06/07/2023

No particular opinion

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Acheteur Vérifié

Published on 06/08/2023 à 15h58 following a purchase from 30/07/2023

Very well-made and very clear site! Order delivered very quickly and the sheets are of excellent quality. I recommend

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Acheteur Vérifié

Published on 06/08/2023 à 13h48 following a purchase from 28/07/2023

Very good quality. Great little glove for children. Happy with my purchase. Plus, my little girl is happy to be able to wash with a glove her size.

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Acheteur Vérifié

Published on 05/08/2023 à 22h58 following a purchase from 21/07/2023

Items well detailed. Delivery times respected.

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Acheteur Vérifié

Published on 05/08/2023 à 18h03 following a purchase from 23/07/2023

Very good, fast shipping

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Acheteur Vérifié

Published on 05/08/2023 à 12h34 following a purchase from 21/07/2023

Very good site, expensive but quality

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Acheteur Vérifié

Published on 02/08/2023 à 14h48 following a purchase from 24/07/2023

Very well-made site, works well

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Acheteur Vérifié

Published on 02/08/2023 à 10h35 following a purchase from 19/07/2023

I know the quality of Wesco, but when you receive modules with screws that were loose in the box. Too bad. Moreover, I sent a message to customer service because when screwing the 4 corners of the front face without a module, the screws were too long and damaged the front. Still no news from them. Very disappointed given the price we pay for quality. To be continued

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Response from Wesco Published on 04/08/2023

Hello, thank you for taking the time to share your experience with us. We also appreciate your recognition of the quality of our products. We understand your disappointment regarding the preparation of this package, which did not meet Wesco's quality commitments. We sincerely apologize for this unfortunate experience. Our customer service is doing its best during this summer holiday period to respond as quickly as possible. They recently informed you that our quality teams are conducting a check on the product in question, in order to take the necessary measures to prevent this situation from happening again, namely to verify if the screws associated with this product need to be changed. Our customer service will get back to you as soon as they are able to provide you with an answer. We remain at your disposal and hope that you will trust us again by visiting us at www.wesco.fr. Have a nice day

Acheteur Vérifié

Published on 01/08/2023 à 15h35 following a purchase from 19/07/2023

Excessive shipping costs for a large order. Satisfied with the delivery time

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Acheteur Vérifié

Published on 01/08/2023 à 12h32 following a purchase from 15/07/2023

Fast delivery and good product

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Acheteur Vérifié

Published on 01/08/2023 à 09h50 following a purchase from 19/07/2023

Fast delivery that took into account our delivery imperative.

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