Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
The WESCO site is very clear, delivery is very fast, very satisfied with my order, the bench is of very very good quality, very attractive and fair price. I am very happy to have discovered this WESCO brand... thank you for your seriousness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Wesco communicates easily with its customers. The company is very responsive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2023
The site is easy to use, the wish lists are very appreciated.
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Rating: 5 out of 5
following a purchase from 07/01/2023
Perfect item, not disappointed at all, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Delivery on the desired date!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
Package delivered in excellent condition and within the indicated time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2022
Top-notch, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Very good, thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2023
A bit long delay, and one item is not as described (orange paint instead of black)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2022
Many bugs on the site, complicated navigation
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Response from Wesco
Hello and thank you for taking the time to write to us. We are sorry that your experience on our site did not meet your expectations. Our web teams work on it every day, and we would like to know more about the aspects that disappointed you. Feedback from our customers is valuable for improving our practices and progressing because our only goal is your satisfaction! We hope you will give us a second chance to make a better impression by returning soon to www.wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2022
The site: very good Delivery: average, everything was in stock according to the site and the quote, I had specified that the delivery should arrive before 23/12, it took more than a week with the carrier to arrive in 3 parts before 23/12 and in January. Some products are really borderline or even unsatisfactory in quality for intensive use in a nursery by many children.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Fast shipping and within the announced deadlines.
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Rating: 5 out of 5
following a purchase from 01/01/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Fast, items matching the photo.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Delivery was a bit long but the products were what I expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Very well done. Lots of choices. Prices for all budgets.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Always good quality items, fast delivery, great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
The quality of the Wesco brand is well established. The website is quite clear and intuitive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
Order received as expected. I had an issue with the order and was called back very quickly on the first working day after my order attempt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
Perfect as stated in the announcement, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2023
Just perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
The site is nice, intuitive, and the information is clear. The sending and restocking of a product that was out of stock was done in a shorter time than indicated. The packages are well taken care of. I am delighted with this order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Products conform to their presentation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Items conform to the description, of quality. Careful shipping. Perfect, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
All okay, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Perfect,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
Nothing to report, fast delivery and compliant products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
Fast, efficient service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2022
Your site is problematic and outdated: - my wife was blocked claiming a card rejection problem by our bank. However, our card works very well elsewhere and the bank confirmed that there was no rejection on their part. - when trying to place an order and there is this famous rejection, we go back to the beginning and wait for another payment method to be proposed. But not only is this not the case, but also our entire order has disappeared. Result: my wife needs to set up her nursery and was supposed to order nearly €1000 worth of items. The first order started with you represented more than €500 but due to the problems encountered we ordered less than €300 from you. And we are in the process of ordering the rest elsewhere. - As a result, having to restart the operation and re-enter the items several times due to these malfunctions, we also did not request a quote for a discount. Finally, we called your support several times to try to resolve the problem but no solution was provided or even sought, and we only encountered unproactive people on the phone. What does one have to do with you to get someone to take charge of a customer's problem? Hoping to be heard.
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Response from Wesco
Hello and thank you for taking the time to report these malfunctions with precision. First of all, we apologize because your shopping experience on our site has been laborious and particularly disappointing. The payment rejection may be explained by the limit on your credit card and this situation remains independent of our will. We are sorry that communication with our teams has not met your expectations and we renew our apologies. We have informed WESCO's commercial management as well as the sales manager in your area so they can get back in touch with you directly. We sincerely hope that things will calm down and we hope you will give us a second chance to make a better impression by returning to www.wesco.fr in the future. Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/11/2022
No response to an email in which I asked for news about my order, received well after Christmas, box 'stuffed' in my mailbox and patched up by the post office.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Very good
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