Hello and thank you for sharing your feedback with us. We understand your disappointment and are sincerely sorry for the inconvenience caused. Your order seems to have suffered from transport issues, and please know that this situation displeases us just as much as it does you because we care about the quality of our services. Could you please contact us at
[email protected] (including a photo of the damaged product)? Our customer service will do what is necessary to provide you with a solution. We thank you in advance for your cooperation and hope to have the opportunity to see you again soon on our site. Have a nice day.