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A
Rating: 5 out of 5
Delivery on time. And I am very satisfied with the order
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Nothing to report.
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A
Rating: 1 out of 5
Very disappointed, order placed on October 14 and received on December 1 after following up with them. I would have been better off ordering from Amazon
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Response from Wesco
Hello and thank you for taking the time to write to us. We sincerely apologize for this particularly long delivery delay and we understand your dissatisfaction. On a global scale, shortages of raw materials have been felt for several months, resulting in delays in product supply and consequently extended delivery times for the final customer. We regret this situation just as much and our teams do their utmost every day to limit the impacts and best satisfy our customers. By ordering from Wesco, you are choosing to support a small business and French jobs, and we sincerely thank you for this commitment. We hope to have the opportunity to see you again soon on our site under better conditions. Have a nice day.
A
Rating: 5 out of 5
Easy navigation
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A
Rating: 1 out of 5
Long delivery times. Error in the received order (only half of a certain lot, item not ordered received...) Very poor after-sales service, with which I had to send about ten photos of my package for them to agree to send me the missing items. Moreover, I am asked to return, following a voucher sent by email to print at my own expense, the package received in excess (just a lot of empty cardboard).
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Response from Wesco
Hello and thank you for sharing your feedback. We apologize for this preparation error and the inconvenience caused. We completely understand your disappointment. The photos are necessary for our customer service to identify the products to be resent. Your satisfaction remains our priority and we hope you will give us a second chance by visiting our site again soon. Have a nice day.
A
Rating: 4 out of 5
No comment
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A
Rating: 5 out of 5
Very good. Fast. High quality.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
I discovered the Wesco site through a childcare assistant. Good quality products but unfortunately still a bit expensive for an individual
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A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Easy to use, I found everything I was looking for...
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A
Rating: 5 out of 5
I love this painting
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A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Very professional site and quality articles
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A
Rating: 4 out of 5
Very good site, well visible
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A
Rating: 5 out of 5
Order corresponding to the catalog delivered in very good condition
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A
Rating: 4 out of 5
good
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A
Rating: 5 out of 5
Really top
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A
Rating: 5 out of 5
Quick order of catalogs
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A
Rating: 5 out of 5
Excellent quality products, very relevant choice of games
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A
Rating: 5 out of 5
Really delighted by the accuracy of the information and the speed of delivery.
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A
Rating: 5 out of 5
Fast and serious
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A
Rating: 5 out of 5
Seriousness and availability of the team. Responsiveness regarding invoices and deliveries.
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A
Rating: 4 out of 5
Everything is perfect but the delivery times are a bit long
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A
Rating: 5 out of 5
Order arrived quickly.
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A
Rating: 5 out of 5
....
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A
Rating: 1 out of 5
Chair arrived defective, we are still waiting for a response from customer service.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. Our customer service will proceed with an exchange of the product. We thank you in advance for your understanding and patience. Have a nice day.
A
Rating: 5 out of 5
I love the Wesco site Good products and Good delivery
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A
Rating: 5 out of 5
Order received as expected, and within the deadlines I recommend this site
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A
Rating: 5 out of 5
good order
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A
Rating: 5 out of 5
Very good quality satisfied but I thought they were bigger
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
Easy to use.
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A
Rating: 5 out of 5
Excellent service, ease of ordering, speed of delivery, this purchase has provided complete satisfaction
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A
Rating: 5 out of 5
very well done. We are delighted with the services. Easy to place orders. However, regarding the people we spoke to on the phone, they really need to be trained in listening and friendliness, that would be the least given the price we pay for your items.
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A
Rating: 5 out of 5
Very happy with my order, fast delivery
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A
Rating: 5 out of 5
Very happy, fast delivery
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Received quickly, very captivating rain stick with its colors and the gift of rain
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A
Rating: 5 out of 5
Nothing to complain about, completely satisfied
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