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A
Rating: 5 out of 5
Speed of delivery - quality packaging
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Top-notch delivery! Products packaged with care!!
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A
Rating: 5 out of 5
Order met expectations
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Order as expected and fast delivery
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A
Rating: 5 out of 5
Very good quality
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A
Rating: 5 out of 5
Very happy
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A
Rating: 5 out of 5
Clear site, simple, fast delivery.
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A
Rating: 5 out of 5
Order received quickly, well packaged
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A
Rating: 5 out of 5
Good environmentally friendly products, keep it up....
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A
Rating: 5 out of 5
Magnificent toys
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A
Rating: 4 out of 5
I received it in good condition
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A
Rating: 4 out of 5
There is a wide choice on the site, it allows us to find what we are looking for. The delivery was on time
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A
Rating: 5 out of 5
Very good reliable and efficient site
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
I easily found what I was looking for
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A
Rating: 4 out of 5
Nothing to say about the site
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Good manufacturing, bright colors...
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A
Rating: 5 out of 5
For my grandson
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A
Rating: 1 out of 5
3rd order, 3rd product with a manufacturing defect. Customer service not responsive enough!!
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Response from Wesco
Hello and thank you for your feedback. Our customer service is doing what is necessary to send you compliant and quality parts. As Christmas approaches, the excitement is palpable but our teams are doing their utmost to respond as quickly as possible. We are sincerely sorry that you have encountered quality issues multiple times and we apologize for that. Have a nice day.
A
Rating: 1 out of 5
Unfortunately, Wesco takes advantage of its excellent reputation in terms of product quality to mislead its customers about a so-called Club "ADVANTAGE" Premium card.
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Response from Wesco
Hello and thank you for sharing your dissatisfaction with us. First of all, we sincerely apologize. Your experience has allowed us to identify an inconsistency in our communication about the Advantage club and we thank you for that. Our customer service has offered you a commercial gesture which we hope will alleviate your disappointment regarding the Wesco brand. Your satisfaction remains our priority and we hope you will give us a second chance by returning to our site soon. Have a nice day.
A
Rating: 4 out of 5
very good order but weak packaging
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A
Rating: 5 out of 5
fast order and well-arrived package
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A
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
Item conforms to what I was looking for, of very good quality. Fast shipping, clear tracking of the package. Nothing to complain about.
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A
Rating: 5 out of 5
Order received without delay.
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A
Rating: 5 out of 5
Very responsive, possibilities for exchanges in case of a reference error, deliveries on time with well done packaging.
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A
Rating: 5 out of 5
very good, everything is impeccable
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A
Rating: 5 out of 5
Very good as usual
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A
Rating: 5 out of 5
Very faithful toys to the expectations. I hope they will please for Christmas.
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A
Rating: 5 out of 5
Simple delivery by post
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A
Rating: 5 out of 5
very good quality standards
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A
Rating: 5 out of 5
Very easy to navigate the site. It offers all the necessary childcare materials at attractive prices, cheaper than on other sites.
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A
Rating: 5 out of 5
Very satisfied with my order, the delivery was made on time. The items are in accordance with what is indicated on the site.
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A
Rating: 4 out of 5
Easy to use site. Very good products.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Easy to use site
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A
Rating: 4 out of 5
Delivery in two parts
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