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A
Rating: 4 out of 5
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 084 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 1 out of 5
Order for Christmas 2020. Arrives at the end of February 2021, bravo WESCO. And not even a gesture or excuse. We go to Nathan
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Response from Wesco
Hello and thank you for your feedback. We understand your dissatisfaction regarding the delivery time of your order. Particularly concerned about the quality of our services, we apologize as this commitment was not met for your order. We take note of all customer feedback to improve our processes on a daily basis. We hope you will give us a second chance and that we will have the opportunity to see you again on our site under better conditions. Have a nice day
A
Rating: 5 out of 5
Product conforms to the order, fast delivery.
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A
Rating: 5 out of 5
The quality and service of Wesco are always on point.
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A
Rating: 5 out of 5
How quick the refund is, I am completely satisfied with the site and the products offered. Even if the price is a bit high, there is quality and durability which is important for children.
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A
Rating: 5 out of 5
Product corresponding to the description and our expectations. Careful and very fast shipping.
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Rating: 4 out of 5
Correct notebook even though I haven't tested the quality of the Canson paper with inks and plants yet. However, for the shipment, using a box that is three times its size is a waste of paper, I personally find. Just review this point and adjust better to the package.
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A
Rating: 5 out of 5
Very good, no problems, fast delivery and attentive customer service.
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A
Rating: 5 out of 5
Perfect, the products are of good quality and delivery times are respected.
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A
Rating: 5 out of 5
Perfect! Great service!
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A
Rating: 5 out of 5
well-finished products, real and precise product descriptions
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A
Rating: 5 out of 5
Very clear
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A
Rating: 4 out of 5
T Good
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A
Rating: 5 out of 5
clear
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A
Rating: 5 out of 5
Wesco is really a very good site. A treasure box for children.
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A
Rating: 1 out of 5
Repeatedly followed up, delivery not compliant, difficulty contacting your services, product quality very good but after-sales service not satisfactory at all...
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Response from Wesco
Hello and thank you for your feedback. We are sorry that your experience on our site went this way and we would like to extend our sincerest apologies. We appreciate your availability and the constructive exchanges you had by phone afterwards with our customer service. In a continuous improvement approach, we are forwarding the information to the relevant departments so that adjustments can be made. Your satisfaction remains our priority and we are doing everything we can to improve our processes on a daily basis. We hope to have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Perfect, as usual.
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A
Rating: 5 out of 5
very satisfied. I am placing another order. Impeccable service
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A
Rating: 5 out of 5
Good and the products are well detailed
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A
Rating: 5 out of 5
Order placed in my granddaughter's name for her 12-month-old baby, she is delighted with the quality of the product. She knew your professional reputation but I did not, and I am also delighted. Thank you
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A
Rating: 5 out of 5
Very well-designed site
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A
Rating: 5 out of 5
Very comprehensive site. Simple navigation and effective search.
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A
Rating: 5 out of 5
Reliable site
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A
Rating: 5 out of 5
Fast delivery. No issues.
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A
Rating: 4 out of 5
Clear and complete site.
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A
Rating: 5 out of 5
Very good quality material.
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A
Rating: 4 out of 5
Quite easy to get a quote
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A
Rating: 5 out of 5
Perfect, products conform to the description, fast delivery
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A
Rating: 5 out of 5
Well-designed online store
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A
Rating: 4 out of 5
I am happy with the ordered item, a pack of gloves for children. They are of good quality and fit perfectly. I give 4 stars because the order took a month and a half to arrive (but the delay was announced at the time of ordering)
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A
Rating: 5 out of 5
Super fast and always good products
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A
Rating: 5 out of 5
Very good children's book
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Rating: 5 out of 5
Very good, I recommend. Quality and price super thank you
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A
Rating: 5 out of 5
Perfect for the use I want to make, lightweight, easy to store, perfect for a 4-year-old child
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Rating: 5 out of 5
Fast and compliant shipping. Tiptop!
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A
Rating: 5 out of 5
Good product and fast shipping
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Rating: 5 out of 5
Very good
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A
Rating: 1 out of 5
No delivery, had to catch up with the delivery person who couldn't find the address
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Response from Wesco
Hello and thank you for your feedback. We place great importance on the quality of our services and the satisfaction of our customers. We will forward your feedback to the relevant department so that necessary measures can be taken. We hope that the products will meet your satisfaction and that we will have the opportunity to see you again in the future on our site. Have a nice day
A
Rating: 5 out of 5
Quality products suitable for young children
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Rating: 5 out of 5
Very good quality products received on time.
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