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A
Rating: 5 out of 5
very good
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 084 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy search on the site and fast and very careful delivery
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A
Rating: 5 out of 5
Very good product but expensive. Problem with delivery, the relay point refused the packages: too big I had to do some research because I was not informed at all of where it was stored but this is not Wesco's responsibility but Colissimo's!
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A
Rating: 5 out of 5
Site offering quality products, fun and with durable materials. Fast delivery
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A
Rating: 4 out of 5
great site full of things for children
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A
Rating: 5 out of 5
Super fast delivery. Top service.
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A
Rating: 5 out of 5
Products received on time and as described.
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A
Rating: 5 out of 5
I am not skilled in IT but I managed
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A
Rating: 5 out of 5
very good site with a lot of choices
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A
Rating: 4 out of 5
For navigation, the site is good, but I can't log out and that's a shame! The delivery service is very good, I received a call to set the date that suited me as well as the very professional delivery person. I am a bit disappointed with the width of the beds, but the product matches my search.
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A
Rating: 5 out of 5
FAST ORDER AND POSSIBILITY OF 3 TIMES WITHOUT FEES WHICH IS GREAT
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
It is easy to order, quick reception. Perfect
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Fast delivery no particular issues
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A
Rating: 5 out of 5
Super item super quality
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A
Rating: 5 out of 5
very fast delivery
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A
Rating: 4 out of 5
Good, no problems to report.
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A
Rating: 1 out of 5
Very complicated site, especially with the inability to find a submitted order. Site to be avoided. Call to services unable to resolve the situation. If it hadn't been necessary to retrieve the bunk beds, we would have abandoned the order. Very disappointed, we do not recommend this site
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Response from Wesco
Hello and thank you for your feedback. We are committed to providing quality services and we are sincerely sorry that your order submission could not proceed under favorable conditions. Our order submission process relies on the use of a valid email address, without which it is technically impossible for us to trace your request. Our customer service remains at your disposal at [email protected] to answer all your questions. We would be happy to assist you during a future order submission so that it goes more smoothly. Have a nice day
A
Rating: 5 out of 5
Easy to use site
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Quality products
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A
Rating: 5 out of 5
Hello, just a small negative note regarding the packaging of the supplies. I find the number of boxes exaggerated compared to the quantity of the product. Let's preserve our planet, we need to work on this idea again and again so that Mother Nature is not suffocated..... Have a nice day, Nathalie Durand, Animator
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Response from Wesco
Hello and thank you for your feedback. We are particularly concerned about our impact on the environment and we are continuously looking to improve. We are already adapting the size of our packages according to the products, we opt for flat delivery and we limit over-packaging as much as possible. We take note of your comment to evolve even more towards a virtuous world. Have a nice day
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
As with every order, I am happy with this one, nothing to complain about; products are in line with what I expected. I recommend this site
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A
Rating: 5 out of 5
Perfect!!! Speed, quality-price ratio is top...
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A
Rating: 4 out of 5
The site is quite smooth, but there are some difficulties in choosing targeted items. It's a shame there aren't more diverse offers
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A
Rating: 5 out of 5
Very good quality, as usual. My son is delighted and spends time coloring at his desk, he has plenty of space to put his stuff. Quick assembly. Requires a screwdriver. Small downside: having to make holes if you want to put all the screws. I only used the screws for which the holes were already perforated, it holds well.
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A
Rating: 1 out of 5
Delivery time not respected. It's deplorable
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Response from Wesco
Hello and thank you for your feedback. When you placed your order, the delivery time was announced between August 26 and 28. After checking on our side, your order was delivered within the specified time, which was August 28. To satisfy you, we do everything possible every day to deliver to you as quickly as possible. We hope that your products bring you satisfaction and that we will have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very satisfied!
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very fast delivery, perfect service, nothing to complain about except thank you!
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A
Rating: 5 out of 5
- site: easy to use, lots of choices - fast delivery
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Perfect, fast delivery
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A
Rating: 5 out of 5
Easy and quick order. Items conform to descriptions and are of good quality.
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A
Rating: 5 out of 5
Item received in perfect condition. Very nice item. Not disappointed with my choice.
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A
Rating: 5 out of 5
Very good quality items!
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A
Rating: 1 out of 5
My order arrived damaged, after contacting customer service a week ago, still no response... I am more than disappointed given the brand's reputation.
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Response from Wesco
Hello and thank you for your comment. Despite all the care we take in preparing the packages, we are sincerely sorry that our quality standards were not met for your order. Our customer service has acknowledged your complaint and will contact you within 24 hours to provide you with a satisfactory solution. We apologize for this unfortunate experience and hope to have the chance to see you again soon on our site. Have a nice day