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E
Rating: 5 out of 5
Perfect
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Non-compliant shipment to the scheduled date
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N
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
quality and adaptability of the material
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A
Rating: 5 out of 5
Satisfied with the ordered items, they match the description given on the site
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M
Rating: 5 out of 5
perfect but not all on the same day, but it's okay
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C
Rating: 5 out of 5
Product complies and deadline respected
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S
Rating: 5 out of 5
Good quality
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E
Rating: 5 out of 5
Perfect!
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P
Rating: 5 out of 5
no problem, deadline respected.
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L
Rating: 5 out of 5
Everything went well.
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C
Rating: 5 out of 5
product corresponding to the order
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F
Rating: 5 out of 5
Fast delivery and material always received in good quality.
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M
Rating: 5 out of 5
Super
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L
Rating: 5 out of 5
Order received very quickly. Quality items. I am delighted
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E
Rating: 5 out of 5
Very good product. The shipping was very fast.
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H
Rating: 5 out of 5
Satisfied.
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Y
Rating: 5 out of 5
Perfect! Everything is correct, fast service, quality products.
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L
Rating: 5 out of 5
The items are of very good quality but I find that the delivery is a bit long.
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J
Rating: 5 out of 5
order in accordance with our expectations
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S
Rating: 5 out of 5
Fast, compliant and careful shipping
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S
Rating: 5 out of 5
Produced according to the description
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T
Rating: 1 out of 5
The delivery by Chronopost was pathetic.. They didn't ring the bell and the package went to their warehouse.
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Response from Wesco
Hello and thank you for sharing your feedback with us. We are sorry that the delivery service went this way and we sincerely apologize. Our customer service has taken charge of your case: the delivery fees will be refunded and your order will be resent. We thank you in advance for your patience. We look forward to seeing you again soon on wesco.fr. Have a nice day.
E
Rating: 5 out of 5
very fast delivery. very satisfied
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C
Rating: 1 out of 5
The customer service is unreachable, 15 days to receive my delivery, items are missing and one item is damaged and another incomplete, 15 days later no response from customer service, as a result for 1 month I have been waiting for the tablet chair to feed a child in daycare and between the moment my request is taken into account and receiving a new compliant chair I will have to manage without!
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Response from Wesco
Hello and thank you for alerting us through this means regarding your shopping experience on our site. We are sorry to read that the order has several issues. Customer service has taken your request into account and plans to resend the missing products or those with defects as soon as possible. Despite this unsuccessful experience, we hope to see you again on our site to make a better impression. Have a nice day.
B
Rating: 5 out of 5
Absolutely perfect,
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A
Rating: 5 out of 5
very well
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M
Rating: 5 out of 5
The purchases meet our needs. Delivery time respected.
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M
Rating: 4 out of 5
well received
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M
Rating: 5 out of 5
Nothing to complain about
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M
Rating: 5 out of 5
Super good its bedding
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O
Rating: 4 out of 5
I recommend this site, they have very good products (last order: carafes and cutlery, products we had already ordered). Very good quality of the boxes, for my part, it would need bubbles or other protections inside to prevent heavy products from hitting more fragile ones. The 4 is more for the delivery time (longer than announced) and despite the paid shipping costs.
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C
Rating: 4 out of 5
the requested products were compliant. The delivery is a bit long
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N
Rating: 5 out of 5
Super
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N
Rating: 5 out of 5
Quality items, carefully packaged and delivered quickly.
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C
Rating: 1 out of 5
I am very disappointed. The prices remain high yet the customer service is quite deplorable. I had placed an order that was supposed to be delivered in two parts. The second delivery was canceled along with the second half of my order. I am left with half a mobility course that I cannot return, with no hope of receiving the other part of my order, which is out of stock. One part of my delivery is unusable without the other half!!!
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Response from Wesco
Hello, and thank you for taking the time to share your feedback on your experience. We are sincerely sorry to read about your disappointment and we offer our sincerest apologies. After checking, an email was sent to you on September 8 to inform you of the stock shortage on two references and to offer you a modification of your order. Our customer service is of course at your disposal at 05 49 800 166 to find the most suitable solution with you. Have a nice day.
L
Rating: 5 out of 5
Order respected, good packaging, no issues
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S
Rating: 5 out of 5
Super weighted bracelets. 200g each useful for children at the base but great also for myopathic adults
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R
Rating: 5 out of 5
Quality material, quick order and careful shipping.
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C
Rating: 5 out of 5
speed, compliance, quality
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