Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Hello and thank you for taking the time to share your experience with us. We sincerely apologize for the delivery of your order being one day late. We do our best to ensure that our orders are delivered within the timeframes indicated at the time of order confirmation, but we remain dependent on the delivery service provider. We hope you will give us a second chance to make a better impression on your next order on our site. Have a nice day.
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Boinet C.
Rating: 5 out of 5
following a purchase from 20/05/2025
SINCE I HAVE BEEN ORDERING FROM YOU I AM NOT SATISFIED
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Fabienne M.
Rating: 5 out of 5
following a purchase from 17/05/2025
Delivery was made on time. The packaging is sturdy. And the product meets our expectations.
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Maryse B.
Rating: 5 out of 5
following a purchase from 21/05/2025
Very good
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Drode D.
Rating: 5 out of 5
following a purchase from 16/05/2025
super
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Didier A.
Rating: 5 out of 5
following a purchase from 16/05/2025
Still haven't received the package, it was for my grandson's 1st birthday!!! and no news
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Response from Wesco
Hello and thank you for taking the time to share your situation. We are sincerely sorry for this inconvenience and we offer our sincerest apologies. After verification, it appears that the package was indeed lost by the carrier. As our customer service has confirmed to you, a new shipment is underway to get your order to you as quickly as possible. We once again apologize for this setback and hope that this package, even belatedly, will bring joy to your grandson. We hope to have the opportunity to fully satisfy you with your next order on our site. Have a great day.
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Centre Social De Magny-Cours -.
Rating: 5 out of 5
following a purchase from 14/04/2025
Quality is on point.
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Natalie B.
Rating: 5 out of 5
following a purchase from 15/05/2025
Fast delivery and in good condition.
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Myriam V.
Rating: 5 out of 5
following a purchase from 14/05/2025
Perfect
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Pauline P.
Rating: 5 out of 5
following a purchase from 24/04/2025
I am delighted with my order. Thank you
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Micro Crèche L'ilot D'enfance 7 -.
Rating: 5 out of 5
following a purchase from 23/04/2025
Delivery was quite fast.
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Maison Communale De Grande-Synthe -.
Rating: 4 out of 5
following a purchase from 24/04/2025
Delivery location error
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Response from Wesco
Hello and thank you for taking the time to share your situation with us. We are sorry that the delivery was not as expected. In order to identify any potential malfunction and remedy it, we would need more details. Could you please write to us at [email protected] specifying your order number, the intended delivery address, as well as the address to which the package was delivered? We thank you in advance for your cooperation and remain at your disposal. Have a nice day.
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Valérie D.
Rating: 5 out of 5
following a purchase from 26/04/2025
Good quality
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Axelle O.
Rating: 5 out of 5
following a purchase from 25/04/2025
Reliable site.
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Creche La Marelle -.
Rating: 5 out of 5
following a purchase from 02/04/2025
Clear site, wide choice and fast shipping
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Stephanie K.
Rating: 5 out of 5
following a purchase from 23/04/2025
Satisfied, perfectly meets my expectations
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Lindsay P.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast shipping, product as described, I highly recommend and great packaging
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Juan M.
Rating: 5 out of 5
following a purchase from 18/04/2025
Very good
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Hacina H.
Rating: 5 out of 5
following a purchase from 21/04/2025
The mattress is true to the description. The delivery was quick. I am delighted with my purchase.
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Ana F.
Rating: 5 out of 5
following a purchase from 17/04/2025
Very easy navigation. Very professional delivery! The order was good, the items are really mini modules, regarding the color, another color than expected, certainly it is not a big deal but surprising.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 15/04/2025
Always satisfied with Wesco. Smooth navigation, fast delivery.
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Valerie B.
Rating: 5 out of 5
following a purchase from 18/04/2025
Professional quality, top-notch tracking and delivery. I like this site more and more despite the price increases that follow the economic situation.
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Brigitte C.
Rating: 1 out of 5
following a purchase from 21/04/2025
An order placed on 21/04/2025, transmitted to the carrier 7 days later, on 28/29/04/2025??? It is incomprehensible that it takes so long!!!! Moreover, the Colissimo tracking informed me by email of the arrival of my order on 29/04/2025, I was stuck at home (package not fitting in my mailbox) the whole morning!! No corrective information in the morning of 29/04!!! It was only by checking the tracking, after the delivery time slot had passed, that I discovered that my package would only be delivered on 03/05/2025!! So I am not at all happy with the management (information, tracking) of the post-order process from WESCO.
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sincerely sorry that the delivery of your order did not meet your expectations. We understand your dissatisfaction with this delay and the lack of clarity in tracking. Every day, our teams strive to ship orders as quickly as possible. However, certain elements such as peaks in activity or product availability can unfortunately prolong this process. Once the package is handed over to the carrier, we remain dependent on their delivery and communication conditions. In your case, the Colissimo tracking was clearly not optimal, which may have misled you, and we are truly sorry for that. The public holiday on May 1st, combined with the ban on heavy goods vehicles, also contributed to extending the delivery time. Nevertheless, we hope to have the opportunity to provide you with a more satisfactory experience on your next order. Have a nice day.
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Dominique L.
Rating: 5 out of 5
following a purchase from 20/04/2025
Complete and interesting
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Village Du Fier -.
Rating: 5 out of 5
following a purchase from 17/04/2025
In line with expectations
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Hélène V.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very pleasant site to browse, very fast delivery with perfect order tracking. And Wesco products are always excellent and withstand years of use!
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- M.
Rating: 5 out of 5
following a purchase from 10/04/2025
Very responsive staff
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Mairie S.
Rating: 4 out of 5
following a purchase from 13/03/2025
Nothing to say
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Mjc Menival -.
Rating: 5 out of 5
following a purchase from 08/04/2025
Order well followed, good communication regarding the actual arrival of the delivery.
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Dle Multi-Services -.
Rating: 5 out of 5
following a purchase from 11/04/2025
The order went smoothly without any problems.
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Foyer Marie Madeleine M.
Rating: 5 out of 5
following a purchase from 15/04/2025
Product very well suited for young children and in accordance with the description.
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Mairie De Mennecy -.
Rating: 5 out of 5
following a purchase from 15/04/2025
The whole thing
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Departement Herault -.
Rating: 4 out of 5
following a purchase from 21/03/2025
There are always several deliveries even though at the time of ordering, the items are available.
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Odile T.
Rating: 5 out of 5
following a purchase from 09/04/2025
Very happy, very responsive telephone service and attentive;
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Caroline K.
Rating: 4 out of 5
following a purchase from 08/04/2025
Products are easy to find. Good variety.
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Pévèle Carembault -.
Rating: 5 out of 5
following a purchase from 07/04/2025
Fast and neat, perfect order
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Catherine P.
Rating: 5 out of 5
following a purchase from 15/04/2025
The site is complete
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Creche Les Diablotins -.
Rating: 5 out of 5
following a purchase from 11/03/2025
Clear site, choice, prices a bit high nonetheless, fortunately the quality is up to par
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Isabelle H.
Rating: 5 out of 5
following a purchase from 12/04/2025
Order went well as did delivery.
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Multi-Accueil Charaire -.
Rating: 5 out of 5
following a purchase from 11/04/2025
simple to use site. Quick quotes. Fast delivery
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