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Y
Rating: 5 out of 5
Perfect, delivery time respected. Packaging was great.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
site, delivery, serious
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M
Rating: 5 out of 5
Reliable site, quality product, delivery on time as estimated.
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M
Rating: 5 out of 5
First order and very satisfied....solid packaging.....products that will be tested at Christmas by the little children!!!
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E
Rating: 5 out of 5
Good quality products overall except for one defective item, the pebble lamp from the kit.
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Response from Wesco
Hello and thank you for taking the time to evaluate your order. We sincerely apologize for the quality issue encountered with one of the products. We invite you to write to us at [email protected] (specifying your order number, the problem encountered along with a photo of the product). Our customer service team will do what is necessary to provide you with a solution. We thank you for your trust and hope to have the pleasure of seeing you again soon on our site. Have a nice day.
P
Rating: 5 out of 5
Always a lot of choices, clean and healthy materials of great quality! Delivery was fine... I really recommend this site!
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G
Rating: 5 out of 5
Deadlines respected. Contact and response to questions very quick...
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M
Rating: 4 out of 5
TOP QUALITY PRODUCT. Easy access and ordering on the site with your account. Quick contact with customer service by email. TOO BAD YOU NEED THE SHIPPING EMAIL OF THE PRODUCT TO ACCESS THE PACKAGE TRACKING.
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Response from Wesco
Hello, thank you for taking the time to evaluate your shopping experience on our site. You can track your order in several ways: - from the order confirmation email by clicking on "track my package" - directly from our site: https://www.wesco.fr/tracking/ - from your personal space, in the "my orders" section. See you soon on our site, Have a nice day.
-
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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F
Rating: 5 out of 5
Very good, meets my expectations, I recommend!
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C
Rating: 5 out of 5
An easy-to-use site
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L
Rating: 5 out of 5
Products well received and very well protected
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T
Rating: 5 out of 5
Quality games, second purchase and we are very happy with the products.
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T
Rating: 1 out of 5
The package was never delivered. I had to contact customer service 3 times to follow up on the order. And to this day it has been followed up but no delivery information, no date or anything has been provided to me. Thank you Wesco.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We are sincerely sorry for this situation and we offer you our deepest apologies. Your order will be shipped from our warehouse at the beginning of next week. We thank you in advance for your understanding and patience towards us. We hope you will give us a second chance to make a better impression when you return to our site next time. Have a nice day.
Y
Rating: 5 out of 5
All good!
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M
Rating: 5 out of 5
It is perfect
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P
Rating: 4 out of 5
Received very quickly
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M
Rating: 5 out of 5
Simple search, product sheets well detailed
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A
Rating: 5 out of 5
Correct handling
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F
Rating: 5 out of 5
Nothing to report, easy access order. Everything is simple and quick.
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G
Rating: 5 out of 5
Order dispatched and received quickly
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D
Rating: 5 out of 5
fast, all ordered items are delivered. Total trust in the professionalism of the WESCO teams.
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C
Rating: 5 out of 5
Very good visibility
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J
Rating: 5 out of 5
Intuitive site, well-presented products. Delivery on time.
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A
Rating: 5 out of 5
Very good customer service
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A
Rating: 5 out of 5
Received on time
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R
Rating: 5 out of 5
Very interesting price for equal quality. Delivery fees more than reasonable!
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M
Rating: 5 out of 5
As usual, top service
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V
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Very good careful service
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M
Rating: 5 out of 5
Fast as usual
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H
Rating: 4 out of 5
Products available and delivered quite quickly
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C
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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L
Rating: 1 out of 5
I still haven't received the order and I'm being asked to give a review?
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Response from Wesco
Hello, we are sorry for this situation and we sincerely apologize. Your order experienced a routing error with the carrier, which caused its blockage and a delay in delivery. Customer service is currently underway and our teams are doing their best to resolve the situation as quickly as possible. We hope you will give us a second chance to make a better impression by returning to our site next time. Have a nice day.
M
Rating: 5 out of 5
Speed of delivery
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C
Rating: 4 out of 5
not easy to navigate from one page to another
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#
Rating: 4 out of 5
simple and efficient, quote done in one click, quick order (much simpler than the administrative burdens of local authorities to place an order)
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C
Rating: 5 out of 5
Easy to use site, correct delivery times.
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C
Rating: 5 out of 5
very good
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