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M
Rating: 5 out of 5
Very good site, fast delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
I give 5: very clear site and easy navigation
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D
Rating: 5 out of 5
Order compliant and shipped quickly.
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A
Rating: 4 out of 5
N/A
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M
Rating: 4 out of 5
Following a delivery error, the after-sales service did not help us at all, we had to contact the carrier ourselves. Package lost on the dock, as of now there is still one item missing that wesco claims to have delivered. But this is not at all in our possession.
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M
Rating: 5 out of 5
Pleasant and clear site
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C
Rating: 5 out of 5
Fast and perfect
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A
Rating: 1 out of 5
Disappointing. 2 beds ordered but only one received....and I am made to understand that this is not possible! Proof in hand, weight of the package for only 1 bed, wesco is acting in bad faith, stuck on the number of packages delivered and not on the products ordered! Unbelievable! I should have ordered from Amazon. Never had a problem with them.
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Response from Wesco
Hello and thank you for sharing your feedback here. We regret this situation and sincerely apologize. Our customer service is currently shipping the missing bed. We hope you will give us a second chance to make a better impression by returning later to wesco.fr. Have a nice day.
H
Rating: 5 out of 5
Thank you for this shipment
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C
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Solid garage! The kids love it
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D
Rating: 4 out of 5
Hello, nice site, fast delivery, the paper is beautiful with nice colors, I could have given 5 stars but the packaging was completely torn, the paper was loose and some sheets were wrinkled, too bad. I would still recommend as soon as I need it. Thank you
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C
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Very fast shipping, the only downside I could mention is that the box was way too big compared to the item
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E
Rating: 4 out of 5
Easy to order, wide selection, fast delivery.
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very satisfied with the site and the delivery
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#
Rating: 5 out of 5
very satisfied
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N
Rating: 4 out of 5
Great choice of quality products - but beware, returns are at your expense!
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C
Rating: 4 out of 5
Hello, the material is good, however, the delivery took place before the opening at 2 PM and the delivery person left the packages in the street.
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V
Rating: 5 out of 5
Very good I am a regular customer (childminder)
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A
Rating: 4 out of 5
Easy to use
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B
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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G
Rating: 5 out of 5
Order arrived within the best time frame.
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C
Rating: 4 out of 5
Perfect overall
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I
Rating: 1 out of 5
LKIT BABImodules MINI Nature Very poor quality KIT BABImodules MINI Nature I will return it Chinese manufacturing very small size module Not suitable for a child aged 1 to 2 years and not recommended for a nursery Not compliant with the image
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Response from Wesco
Hello and thank you for sharing your point of view. Upon reading your comment, we would like to clarify a few points to avoid misleading future buyers. Our motor skills modules are manufactured in France in Sarthe and Deux-Sèvres by teams of leatherworkers with recognized expertise for many years. Our products are checked at all stages to ensure a high level of quality and comply with current safety standards. In the event of a proven quality issue, we invite you to submit a complaint to our customer service at [email protected] specifying the problem encountered and attaching photos. Finally, we remind you that in the product sheet we clearly specify the dimensions of the product, the use for which it was designed ("Small dimension version of our BABImodules, the MINIS were specially designed to fit small spaces or to quickly set up a motor skills course in a multi-use space") and that this information is supported by visuals and videos in real situations with children aged 1 to 3 years. If you have a sufficiently large space in your structure to accommodate a motor skills course, we advise you to turn to our emblematic BABIMODULES range. Finally, if you need advice on our different ranges before placing an order, don't forget that there are various options available to contact our customer service (https://www.wesco.fr/services-client.html): online chat on our site, phone call at 05 49 800 166. Have a nice day.
O
Rating: 5 out of 5
Very good mattress
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C
Rating: 5 out of 5
Very good products, the children are delighted. And delivery on time. I recommend Wesco.
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N
Rating: 5 out of 5
Delivered very quickly. Not tested yet.
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R
Rating: 4 out of 5
Site a bit messy.
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Response from Wesco
Hello and thank you for your feedback regarding your experience using our site. In order to help our teams improve navigation, could you tell us which aspect you encountered difficulty with?
F
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
Everything went well from order to delivery
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J
Rating: 5 out of 5
Fast shipping, careful, completely satisfied
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J
Rating: 5 out of 5
Package arrived well and well packaged
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M
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Top bunk bed 🤩
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D
Rating: 5 out of 5
Great
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J
Rating: 4 out of 5
Recommended site for early childhood. Quality is very often there.
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S
Rating: 5 out of 5
Speed and efficiency.
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F
Rating: 5 out of 5
Very good.
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