Customer reviews of Wesco

9 /10

Based on 15 080 published reviews

5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 4 and 5 stars

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Pascale M.

Published on 26/12/2023 à 14h50 following a purchase from 11/12/2023

Product as described and delivered on time

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Jérôme A.

Published on 26/12/2023 à 14h44 following a purchase from 13/12/2023

Very good

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Laure K.

Published on 26/12/2023 à 14h13 following a purchase from 13/12/2023

Wide selection, order delivered on time and in good condition.

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Fabienne J.

Published on 26/12/2023 à 08h35 following a purchase from 14/12/2023

very good product

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Sophie D.

Published on 25/12/2023 à 20h30 following a purchase from 14/12/2023

Very clear site, easy order, fast delivery

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Sebastien O.

Published on 25/12/2023 à 18h32 following a purchase from 17/12/2023

easy search

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Martine C.

Published on 25/12/2023 à 15h11 following a purchase from 07/12/2023

easy access

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Maëlle B.

Published on 25/12/2023 à 12h19 following a purchase from 07/12/2023

Fast delivery. For the price we pay for the items, the shipping costs could have been waived.

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Marc L.

Published on 24/12/2023 à 22h18 following a purchase from 13/12/2023

Delivery arrived faster than expected, great.

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Stephanie L.

Published on 24/12/2023 à 13h57 following a purchase from 16/12/2023

Very disappointed with the delivery. I paid more for express delivery. The deadlines were not only not respected, but the delivery took 3 days for a wooden kitchen. Finally, the card was debited while the delivery was not made.

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Response from Wesco Published on 02/01/2024

Hello and thank you for taking the time to leave a review following your purchase. After our investigation, indeed the contractual conditions of express delivery were not respected and we sincerely apologize for this incident. Our customer service is currently taking the necessary steps to refund you the shipping costs corresponding to the express delivery. We hope that the wooden kitchen will still bring you satisfaction and that it will provide long hours of play for the children. We would be happy to have a second chance to make a better impression and to see you again in 2024 on our wesco.fr site. Have a nice day.

Yann N.

Published on 22/12/2023 à 15h20 following a purchase from 07/12/2023

Delivery on time

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Justine B.

Published on 22/12/2023 à 10h06 following a purchase from 07/12/2023

Very happy, fast and careful delivery. Can't wait to open it for Christmas!

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Popy B.

Published on 21/12/2023 à 20h55 following a purchase from 12/12/2023

I received the broken chest, I request a refund, you send me 2 documents, one telling me that I need to return the damaged goods at my expense, so 13.90 euros. With a label to stick on the package to send it back to you, which I did on Wednesday 20/12/2023 in the evening, and the next day I receive a message saying that it is not necessary given the photos I sent you, and that you will send me a chest. So in all this, it costs me, I want to send you all the proof of your letter and my shipment to Chronopost, as by chance, [email protected] tells me that my message is refused. Thank you Wesco, very disappointed.

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Celine L.

Published on 21/12/2023 à 13h14 following a purchase from 11/12/2023

Very good. The bench is very beautiful. We will see in use if the colors do not fade and if the seat does not deform. Fortunately, I had a code for free delivery because otherwise it was too expensive.

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Gribouille Et Gribouillis -.

Published on 21/12/2023 à 10h38 following a purchase from 28/11/2023

Product easy to assemble. Practical for small groups...

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Ecole Notre Dame Anges -.

Published on 20/12/2023 à 20h16 following a purchase from 05/12/2023

......

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Dominique T.

Published on 20/12/2023 à 15h36 following a purchase from 10/12/2023

Impeccable

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Chantal R.

Published on 20/12/2023 à 14h02 following a purchase from 11/12/2023

Pleasant site to browse, great games and toys, fast delivery.

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Brigitte L.

Published on 20/12/2023 à 13h58 following a purchase from 09/12/2023

Perfect

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Valerie C.

Published on 20/12/2023 à 13h46 following a purchase from 10/12/2023

purchase that meets my expectations

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Marie Françoise B.

Published on 20/12/2023 à 13h34 following a purchase from 13/12/2023

Just a shame that we can no longer pick up our order or shop on-site since we live nearby

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Lucie S.

Published on 20/12/2023 à 13h29 following a purchase from 11/12/2023

Very satisfied with the product offering at Wesco, the prices, and the delivery.

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Gabrielle Et Hubert B.

Published on 19/12/2023 à 23h19 following a purchase from 09/12/2023

Very effective presentation, to search for or discover a product

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Natalie B.

Published on 19/12/2023 à 22h14 following a purchase from 06/12/2023

Good

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Mairie De Petit-Quevilly -.

Published on 19/12/2023 à 13h19 following a purchase from 29/11/2023

fast, simple, effective

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Sébastien C.

Published on 19/12/2023 à 13h18 following a purchase from 02/12/2023

Quality of products is top but the delivery packaging is not great

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Marie-Annick L.

Published on 19/12/2023 à 09h34 following a purchase from 03/12/2023

Pleasant site. Correct deadlines. Packages not yet opened since Christmas gift

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Emile Lafortune Chez Jack R.

Published on 18/12/2023 à 14h13 following a purchase from 04/12/2023

Impossible to get information about packaging before ordering. It was important for us, it forced us to reduce the order of several items that we are looking for elsewhere🤷‍♂️

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Thibaut C.

Published on 18/12/2023 à 13h10 following a purchase from 07/12/2023

Nothing to say, perfect

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La Maison De L'enfance 1.

Published on 18/12/2023 à 12h55 following a purchase from 11/12/2023

Fast and careful delivery.

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Isabelle D.

Published on 18/12/2023 à 11h46 following a purchase from 11/12/2023

No problem

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Centre Social Et Culturel Des Blagis -.

Published on 18/12/2023 à 11h28 following a purchase from 20/10/2023

Very good

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Multi Accueil -.

Published on 18/12/2023 à 11h13 following a purchase from 28/11/2023

good

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Catherine B.

Published on 18/12/2023 à 11h03 following a purchase from 01/12/2023

Everything perfect

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Crèche Tom Et Josette -.

Published on 18/12/2023 à 11h03 following a purchase from 27/11/2023

I found what I needed, order arrived quickly, happy with my purchase.

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Anne-Gaëlle L.

Published on 18/12/2023 à 10h28 following a purchase from 03/12/2023

Fast delivery and product as I wanted.

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Michèle C.

Published on 18/12/2023 à 10h17 following a purchase from 04/12/2023

Delivered before the scheduled date. Perfect.

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Roselyne R.

Published on 18/12/2023 à 10h01 following a purchase from 04/12/2023

nothing to complain about; we find many unusual and interesting things on your site the delivery went well; for once we dealt with a very nice delivery person.

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Sci Saress 1 -.

Published on 17/12/2023 à 23h36 following a purchase from 05/12/2023

Good site

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Caroline R.

Published on 17/12/2023 à 14h31 following a purchase from 04/12/2023

Quality and speed

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