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G
Rating: 5 out of 5
Perfect, fast delivery and super product.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very happy as a childminder with my purchase and looking forward to the collaboration with my colleague. #forthehappinessofbabies
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A
Rating: 5 out of 5
Very satisfied. Clear site, fast shipping, high quality furniture and very suitable.
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C
Rating: 5 out of 5
Great experience! I am delighted with the speed of processing my order, the HEVEA bottles arrived quickly.
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M
Rating: 5 out of 5
Very happy with my purchase, I already knew the products
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A
Rating: 5 out of 5
Thank you
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N
Rating: 5 out of 5
Very good quality, fast delivery for my first order, I am very satisfied
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S
Rating: 5 out of 5
Product of good quality
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E
Rating: 5 out of 5
Fast delivery as always
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L
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Very good
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S
Rating: 4 out of 5
Very fast delivery!
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P
Rating: 5 out of 5
Fast shipping, and item as expected. Thank you
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V
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super products, I am delighted
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E
Rating: 5 out of 5
Top
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E
Rating: 5 out of 5
The school is very happy
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K
Rating: 1 out of 5
I waited 3 months to receive the package and it is still not available
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Response from Wesco
Hello,
Thank you for your feedback and we sincerely regret the significant wait you have experienced.
After reviewing your file, our information indicates that your order has indeed been delivered, but unfortunately one of the ordered products is no longer available. An email has been sent to confirm the cancellation of this product.
Our customer service is available by email at [email protected] or by phone at 05 49 80 01 66 for any further information.
Have a nice day
Thank you for your feedback and we sincerely regret the significant wait you have experienced.
After reviewing your file, our information indicates that your order has indeed been delivered, but unfortunately one of the ordered products is no longer available. An email has been sent to confirm the cancellation of this product.
Our customer service is available by email at [email protected] or by phone at 05 49 80 01 66 for any further information.
Have a nice day
A
Rating: 5 out of 5
Very beautiful dollhouse furniture. As described and arrived on time.
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C
Rating: 5 out of 5
Excellent product and fast delivery!
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F
Rating: 5 out of 5
Everything went very well, I was informed about the tracking of the package, as well as the people to whom I had the gift delivered.
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I
Rating: 5 out of 5
Good quality material and in accordance with the description
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S
Rating: 5 out of 5
Well-packaged parcel, products received on time. No issues.
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C
Rating: 5 out of 5
Order received quickly
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B
Rating: 5 out of 5
I did not have the assembly instructions
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C
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Order placed on the site, careful and fast delivery, thank you
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P
Rating: 5 out of 5
Superb and practical sleeping bag
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M
Rating: 5 out of 5
-
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B
Rating: 5 out of 5
-
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-
Rating: 5 out of 5
Speed for order reception
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L
Rating: 5 out of 5
A product is missing
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Response from Wesco
Hello,
We are sincerely sorry to read that a product was missing upon receiving your package.
We invite you to make a claim with our after-sales service by email at [email protected] specifying your order number and the missing product.
Have a nice day
We are sincerely sorry to read that a product was missing upon receiving your package.
We invite you to make a claim with our after-sales service by email at [email protected] specifying your order number and the missing product.
Have a nice day
N
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Everything is perfect
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V
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Delivery in accordance with the order
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M
Rating: 5 out of 5
A piece of furniture with incomplete parts or not matching the assembly instructions.
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Response from Wesco
Hello,
Thank you for your feedback and we sincerely apologize for the inconvenience that must have disrupted the assembly of your furniture.
Please know that your customer service request has been received by our teams. A file has already been opened and our customer service will get back to you by email (via [email protected]) as soon as possible to send you the missing or correct parts.
Have a nice day
Thank you for your feedback and we sincerely apologize for the inconvenience that must have disrupted the assembly of your furniture.
Please know that your customer service request has been received by our teams. A file has already been opened and our customer service will get back to you by email (via [email protected]) as soon as possible to send you the missing or correct parts.
Have a nice day
-
Rating: 5 out of 5
perfect
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C
Rating: 1 out of 5
your packages arrived shattered with great difficulty in finding all the scattered material
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Response from Wesco
Hello,
We are sincerely sorry to learn that your packages arrived damaged and that you encountered difficulties in gathering your material. This situation does not reflect the quality of service we demand for our deliveries.
Please know that your comment has been immediately forwarded to our transport service to prevent this type of inconvenience in the future.
If, after verification, you find that you are missing material or that a product has been damaged, we invite you to contact our customer service by email at [email protected] so that we can remedy this quickly.
Have a nice day
We are sincerely sorry to learn that your packages arrived damaged and that you encountered difficulties in gathering your material. This situation does not reflect the quality of service we demand for our deliveries.
Please know that your comment has been immediately forwarded to our transport service to prevent this type of inconvenience in the future.
If, after verification, you find that you are missing material or that a product has been damaged, we invite you to contact our customer service by email at [email protected] so that we can remedy this quickly.
Have a nice day