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A
Rating: 5 out of 5
perfect, fast delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
excellent, super fast shipping and perfect items. thank you
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Fast order and delivery, I am very satisfied.
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A
Rating: 5 out of 5
arrived quickly with the requested products and protected.
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A
Rating: 5 out of 5
The site is clear and there is a lot of choice
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A
Rating: 5 out of 5
excellent product, fast delivery and product in accordance with the photo and of very good quality
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A
Rating: 5 out of 5
I just picked up my order. The Wesco site is very interesting, with many products that cannot be found elsewhere.
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A
Rating: 5 out of 5
Faster delivery than expected, perfect order!
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A
Rating: 5 out of 5
Perfect as usual. Quick and compliant delivery.
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A
Rating: 5 out of 5
Very clear site
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A
Rating: 5 out of 5
Delivery ahead of the indicated dates. Perfect packaging.
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A
Rating: 4 out of 5
The ordered Bale is a bit thicker than the old ones and softer. We'll see the quality over time.
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A
Rating: 5 out of 5
Simple navigation, solid cardboard packaging, and very nice Christmas decoration on top.
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A
Rating: 5 out of 5
Package received even before the indicated date
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A
Rating: 5 out of 5
Quick and item in accordance with the description
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 4 out of 5
In line with my expectations
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A
Rating: 5 out of 5
Good quality material
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A
Rating: 5 out of 5
Easy order and quick delivery
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A
Rating: 5 out of 5
It's a shame that one has to do a bit more research to find this mattress. Delivery was faster than expected. It took place a week before the proposed dates, which were incorrect on the site. I absolutely won't complain about that!
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A
Rating: 3 out of 5
It is indicated that there are two pallets in the preparation slip, but there is only one. The mat is indicated as delivered, but not received.
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Response from Wesco
Hello, thank you for taking the time to share your opinion with us. We understand your disappointment at receiving only part of the order, and we apologize for the inconvenience caused. Our customer service team has taken your complaint into account, and we will send you the missing pallet quickly. Regarding the mat, we are currently taking the necessary steps to retrieve the package and send it to you. We hope that despite this bad delivery experience, our products will fully satisfy you and that we will have the chance to see you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good, quick and serious; you can track the order at any time: Thank you...
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
The site is clear and well-designed. The products are of very high quality. The delivery was quick and as expected. I am very satisfied.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 3 out of 5
Website and products of good quality. However, there is no order tracking; the package arrives unexpectedly without any prior information.
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Response from Wesco
Hello, thank you for your feedback. We are delighted to read your appreciation regarding our products and our website! However, we understand your surprise at not having tracking information after your order. After checking with our web team, a confirmation email was sent to you on 04/11. In this email, you could find a tracking link for your package, allowing you to follow its delivery by the Post. We are sorry that you did not have access to this information, which should allow our customers to organize themselves for a good delivery service. We hope that despite this experience, your order will fully satisfy you and that we will have the chance to see you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
Effective and reliable.
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A
Rating: 5 out of 5
Received quickly, in accordance with the descriptions
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A
Rating: 5 out of 5
My order went well from selection, to payment, and to delivery. Perfect.
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A
Rating: 5 out of 5
Very
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A
Rating: 5 out of 5
Order received quickly. Products of very good quality
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A
Rating: 5 out of 5
easy to navigate, complete description
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A
Rating: 5 out of 5
Quality of the changing mat is impeccable.
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A
Rating: 5 out of 5
Fast delivery, very beautiful and quality product!
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A
Rating: 5 out of 5
Received quickly and very well packaged.
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A
Rating: 3 out of 5
The communication regarding the delay of certain items, the delivery in kit form... The delivery was not top-notch with damaged boxes, we had to help unload the material.
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Rating: 3 out of 5
In general, I am always very satisfied with everything except for this last order regarding the aquarium lamp. However, I have already ordered this item without ever having any problems.
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A
Rating: 5 out of 5
Always satisfied with the purchases made through the Wesco site.
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