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A
Rating: 5 out of 5
Delivery time respected.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 084 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Great product, fast delivery: all positive.
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A
Rating: 3 out of 5
Clear and easy site, good products but delivery time issues.
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A
Rating: 5 out of 5
Fast & efficient, delighted!
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A
Rating: 5 out of 5
Received quickly, products met my expectations.
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A
Rating: 5 out of 5
A bit long delay between order and delivery but product as described and very nice.
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A
Rating: 3 out of 5
No issues in terms of material quality and yes, the price is probably justified, but for childminders, it's unfortunate that equipping is very expensive. We should be considered as professionals in early childhood (which we are) to have benefits and discounts.
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A
Rating: 5 out of 5
Well-made site, easy to navigate
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A
Rating: 4 out of 5
The site is easy to access. However, I would have liked my order to be better packaged: bubble wrap for example, because the box was torn and my order could have been damaged.
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A
Rating: 5 out of 5
Correct packaging, product conforms to the description, customer service responsive to requests... a very slight downside on delivery times. Wesco remains a serious site.
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A
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Very responsive regarding delivery issues
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A
Rating: 5 out of 5
Thank you
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A
Rating: 4 out of 5
Order arrived on time, materials well protected
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A
Rating: 5 out of 5
Satisfied. Functional site
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A
Rating: 4 out of 5
Good site, products a bit expensive but of good quality
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A
Rating: 5 out of 5
Great wesco site, you can find good quality products!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Quality material
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A
Rating: 5 out of 5
Satisfied with my purchase.
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A
Rating: 4 out of 5
Great, thanks, delivery a bit long
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A
Rating: 5 out of 5
Very good site
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A
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
Respect for the delivery date
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Navigating the site is easy. Fast delivery. The items were well packaged.
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A
Rating: 4 out of 5
I found the site by chance while looking for stilts for children. Order arrived as expected. The delivery person followed the delivery instructions well.
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A
Rating: 5 out of 5
Easy ordering and fast delivery
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A
Rating: 5 out of 5
Everything went well.
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A
Rating: 5 out of 5
Great
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A
Rating: 2 out of 5
Broken goods upon delivery
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing our orders, transport mishaps can happen and are beyond our control. Our customer service has taken the necessary steps to resend you compliant products. We thank you in advance for your understanding and wish you a very good day.
A
Rating: 5 out of 5
Hello ..Sorry I didn't have time to visit your site..I was mainly looking for children's gloves..since I don't have big hands..but these were still too small for me I had to give them to a baby..I am looking for elasticated ones at the wrists and a bit bigger..because in stores they are very large..best regards
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A
Rating: 5 out of 5
Thank you everything went wonderfully.
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A
Rating: 5 out of 5
Quality, service, and delivery are perfect
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A
Rating: 5 out of 5
no problem. delivery on time
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A
Rating: 2 out of 5
I am mixed, the item is compliant but the delivery was made several days after the date announced by Wesco and with great difficulty with the delivery company that does not like individuals (zigler). The invoice was also not issued by Wesco which poses a problem for me because it is professional equipment, there is a big lack of professionalism on the part of Wesco!
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Response from Wesco
Hello and thank you for sharing your feedback. When you placed your order, we indicated a delivery between September 17 and 21. After checking with the carrier, your order was indeed delivered within the allotted time. Furthermore, our customer service confirms that your invoice is indeed issued by Wesco. We are surprised by the lack of professionalism you mention as we have fulfilled our commitments for your order. Listening to our customers and in a logic of continuous improvement of our practices, we remain at your disposal at 05 49 80 01 66 to discuss this further if you wish. Rest assured that your satisfaction remains our priority. Have a nice day.
A
Rating: 5 out of 5
Great quality products. Fast and careful shipping. Scheduled delivery with the carrier
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A
Rating: 4 out of 5
quick processing of the order.
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A
Rating: 5 out of 5
very well done
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A
Rating: 5 out of 5
Good site
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