Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 079 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
Playful and pleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2019
No worries. Serious.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
Very good, but still quite expensive
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/02/2019
It's useless to ask when you want to be delivered when ordering on the site. It's not respected and you are not called to be informed of the delivery.
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Response from Wesco
Hello and thank you for your feedback. Unfortunately, we cannot explain the delta between the announced date and the actual delivery date of your order at this time. It seems there was a computer problem, and we sincerely apologize for that. We hope you are satisfied with your items and that you will trust us again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Very fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2018
Very good brand, deadlines always respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2019
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2019
I wanted to order TADAM kits that are in the catalog but not on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Site and service: good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
in accordance with the proposal
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
All the ordered articles arrived in very good condition. The delivery was in accordance with the order; however, a small downside: since it was possible, I had requested a specific day for delivery and that day was not respected. Moreover, the carrier did not contact us to inform us when they would deliver. So it's not so much Wesco's fault but the carrier's.
On the other hand, I made a mistake when ordering an item, and the after-sales service was very friendly and guided me on how to return the item in question. Therefore, I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2019
This is a very good site. There are quality articles.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Good site, serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
large choice of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2019
Delivery time respected, item conforms to the description and the quality is there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Fast, careful shipping, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
Very well-designed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
Ease of access to the site, speed of order processing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2019
Good quality products and very interesting for children's development
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Perfect, received on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
I recommend wesco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Item conforms to the description, very happy with the purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2019
Very good site but a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
Prices are a bit high (almost €10 more than the order)
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Response from Wesco
Hello and thank you for your feedback. The standard delivery rate is €5.90 including tax. For express 24-hour delivery, the rate is €14.90.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Nothing to report!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2019
Very good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
excellent
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/02/2019
The preparation time is way too long! Impossible to cancel the order. High shipping costs, especially given the delay to receive the product (a week and a half... while the post delivered the package in 48 hours...). Order tracking from the site does not work...
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Response from Wesco
Hello and thank you for your feedback. We place the utmost importance on providing you with quality service. Thus, we process your requests as quickly as possible. This choice sometimes involves delays but guarantees the maintenance of our values and local employment. We thank you for your patience and hope to see you again soon on our site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
Very good but some games are expensive as a professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
Very good product. Very satisfied.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/02/2019
I bought the solar system and the earth does not hold....
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Response from Wesco
Hello and thank you for your feedback. We attach the utmost importance to offering you items of impeccable quality. We invite you to contact our service by email at [email protected] and we will process your request as soon as possible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
Order received quickly. Well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Always satisfied with WESCO. Too bad the Colissimo delivery service is not up to par. I received my order with a lot of delay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2019
The different sections are well chosen and allow for simple and quick searches!
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