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A
Rating: 4 out of 5
Very well done
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
I am very happy with my purchase. The delivery to my home was a bit complicated (no email or SMS notifying me of the delivery and a delivery person who called me at the time of delivery (I was not home) and could not find my address
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A
Rating: 4 out of 5
Very useful and varied site, adapted to my profession as a childminder
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A
Rating: 5 out of 5
Very good, thank you
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Rating: 5 out of 5
Good
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A
Rating: 4 out of 5
A lot of things, reasonable price
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Rating: 5 out of 5
Quick and well done
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A
Rating: 5 out of 5
Easy access, reasonable price
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A
Rating: 5 out of 5
Really top-notch.
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A
Rating: 5 out of 5
Top service
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Rating: 5 out of 5
Fast shipping, product conforms to the description.
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Rating: 4 out of 5
Good.
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Rating: 5 out of 5
Product received on time that meets our expectations.
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Rating: 5 out of 5
Good quality product. Nice dark blue color. Delivery time respected.
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Rating: 4 out of 5
Very good... except for the price of the scale which is €33.50 at the competitor and not €55. This disappoints me. Good quality, good communication, and fast delivery.
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A
Rating: 5 out of 5
Fast service and careful shipping.
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Rating: 5 out of 5
....
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Rating: 5 out of 5
Order a bit late but still arrived on time! Very responsive, thank you.
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Rating: 5 out of 5
Impeccable, nothing to say, fast and efficient.
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Rating: 4 out of 5
I am a childminder. I want sturdy material that lasts, but apart from the play mat, I can't buy anything else for motor skills because it's very expensive.
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Rating: 5 out of 5
Fast and careful shipping.
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A
Rating: 5 out of 5
Nothing to report regarding Wesco, but disappointing delivery.
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A
Rating: 4 out of 5
It is clear and practical.
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A
Rating: 5 out of 5
Fast. No problem.
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Rating: 5 out of 5
Very satisfied.
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Rating: 2 out of 5
The delivery was 2 days late. If I hadn't contacted customer service, I would have never known. We ordered from your site for your seriousness and we were very disappointed. We had a meeting with the Departmental Council for a site visit and 10 minutes late, the mattresses would not have been delivered. This caused real dissatisfaction. The mattresses themselves are compliant.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our customer service and logistics teams have been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 3 out of 5
Delivery received more than 6 weeks after the order for 1 item that was out of stock. The item was delivered alone well before the others that I had to follow up on...
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Rating: 5 out of 5
Product corresponding to our request. Fast delivery.
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Rating: 4 out of 5
Nothing to report, except for the delivery date, which was later than expected.
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Rating: 5 out of 5
Superb top-notch material.
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Rating: 5 out of 5
Site offering quality products, a bit expensive.
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Rating: 5 out of 5
Received earlier than expected, corresponds exactly to my order.
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A
Rating: 5 out of 5
The items correspond exactly to what I expected, very well protected by the sturdy packaging. Overall observation: despite everything, I regret that, on the materials intended for learning with children, VAT is not lower!...
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Rating: 5 out of 5
Top toys and childcare equipment. Just the price that can be scary sometimes.
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Rating: 5 out of 5
Fast and efficient. Working in a nursery, I recommend Wesco products.
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Rating: 3 out of 5
Very good product, however, we are offered to choose a delivery day that suits us, but it was delivered a few days later. Too bad.
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Rating: 5 out of 5
Good site, reasonable prices
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Rating: 5 out of 5
Nothing to report, simple site, well-packaged and fast delivery, nothing to complain about. Products conform!
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Rating: 2 out of 5
It shrank after the first wash. I am disappointed.
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Response from Wesco
Hello and thank you for your feedback. Our quality service has been informed of the situation.
A
Rating: 5 out of 5
The products are of very good quality and perfectly match the description on the site. Delivery time respected and packaging for transport perfect (the products have little chance of being damaged during transport)
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