Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2018
efficient and fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2018
The products are of very good quality but the description on the site is too brief, I mistakenly ordered poufs instead of pears. Not very serious but a bit annoying.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2018
compliant with the request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2018
everything went very well between the order and the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2018
Delivered quickly, well packaged, product corresponding to what I ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2018
fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2018
The ordered products meet my expectations. However, I was delivered after the indicated date, and since I absolutely needed my order in the following days (and I had received nothing nor been informed...), I tried to contact Wesco by phone several times without success, which was quite stressful... Finally delivered on time for my events and very happy with my purchases!
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Response from Wesco
Thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The customer service was not carried out according to Wesco's commitments and we apologize for that. We are doing everything we can to ensure this does not happen again and wish you to have good times with your family.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2018
Very good site, high quality products and timely delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2018
Intuitive and practical. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2018
childminder, delighted with my order, very good, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2018
exactly what I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2018
compliant with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
Simple, with many references.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2018
fast delivery with everything that was ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
Clear and practical site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2018
Compliant with the photo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2018
Good product quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2018
Great. Just Chronopost is not great as a carrier. I paid for delivery to my home and had to go pick up the package at a relay point. I was at home... between 8 am and 1 pm... not cool
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Response from Wesco
"Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again."
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2018
compliant and fast delivery, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2018
Good products and timely delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2018
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Very good site full of things for my job as a childminder
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2018
very wide choice and ease of searching
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Very good but think about resizing your packages. Ours was disproportionately large for the contents.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2018
Well-constructed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2018
Very nice things, good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2018
Excellent products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2018
Very easy to use, just improve the ergonomics for account creation, this part of the site is not very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2018
Speed, good link with the customer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2018
A site you can trust
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2018
fast service, very well packaged shipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2018
serious and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2018
Perfect, I love it and the little ones do too.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2018
Practical and easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
Ideal site for everything related to children, prices are a bit high for childminders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2018
I am very satisfied with the products received. However, there was a slight delay in delivery compared to the indicated date. One of the ordered hoops was packed with the BABImodule and the other in a large box! One package would have been sufficient for the entire order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2018
Delivery time too long
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