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J
Rating: 5 out of 5
Happy with my purchase
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Comfortable and very sturdy, I recommend it.
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S
Rating: 5 out of 5
Fast, serious and reasonably priced. I recommend, in both senses of the term.
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-
Rating: 3 out of 5
Package delivered late ..
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Response from Wesco
Hello and thank you for taking the time to leave a review. Your order was scheduled for delivery between June 14 and June 17. According to the information we have, it was delivered on June 16 within the initially planned timeframe. We hope your order brings you complete satisfaction and we look forward to seeing you again soon on wesco.fr. Have a great day.
S
Rating: 4 out of 5
The shipping of the packages is not fast, otherwise the products are of very good quality
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-
Rating: 5 out of 5
Fast and efficient!
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P
Rating: 2 out of 5
The order process until the delivery time was excellent!!! But the merchandise received arrived 1 hour late in the time slot and delivered in large bags, so the material is damaged!!!! Really a shame
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Response from Wesco
Hello and thank you for leaving a review. We are sincerely sorry to hear that your order arrived in poor condition and we offer our sincerest apologies. In order to provide you with a solution, we invite you to contact our customer service at [email protected] specifying your order number, the damaged references, and attaching some photos. We thank you in advance for your information and we hope to have the pleasure of seeing you again in the future on our site. Have a nice day.
V
Rating: 5 out of 5
super easy for the order
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C
Rating: 4 out of 5
Good material, nothing to say about that. The only downside in the delivery of a really large order is the boxes not put together for the furniture... it would be ingenious to find a system indicating the number of boxes per piece of furniture with clear information to help find them. When you have about fifty without information, it's complicated.
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V
Rating: 5 out of 5
At the top very pretty and very good quality
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E
Rating: 5 out of 5
reliable sign and attentive to requests
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E
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
Perfect
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T
Rating: 3 out of 5
The products are of very good quality, the exception is radipe. However, the carrier dpd does not suit me, they never make the effort to come to my home, refuse to drop off at a relay point, so I had to travel with my vehicle to a meeting point where the delivery person made me wait 30 minutes. While other carriers come to my gate.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We are delighted to read that our products and your experience on our site bring you complete satisfaction. However, we regret the difficulties encountered during delivery. After checking with the carrier, it appears that access to your home was not feasible with the vehicle used, which necessitated direct contact to arrange an alternative delivery. We understand that this solution may have been inconvenient for you and we sincerely regret the wait caused. Your satisfaction remains our priority, and we hope that your next order will go more smoothly. Have a nice day.
S
Rating: 5 out of 5
Sent quickly, fair price and good quality.
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M
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
Happy with my purchases
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V
Rating: 5 out of 5
a little long for the delivery but I must say there was a holiday but otherwise very good
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S
Rating: 4 out of 5
arrives before the date
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G
Rating: 5 out of 5
Very serious
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Y
Rating: 4 out of 5
This is the second bunk bed I order, practical for storage.
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M
Rating: 5 out of 5
perfect
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M
Rating: 3 out of 5
I had to place the order twice even though I had paid the first time by accessing my banking app, but I never received the confirmation email. Fortunately, I was able to reorder so that it would arrive on time at home.
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P
Rating: 5 out of 5
Very professional
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L
Rating: 4 out of 5
I find it a shame not to offer a discount or a free product/game for substantial orders.
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S
Rating: 5 out of 5
Not yet received the order
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L
Rating: 5 out of 5
Satisfied
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M
Rating: 5 out of 5
Very happy with the product, the delivery after ordering was impeccable. Thank you.
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V
Rating: 5 out of 5
Package well received and well packaged. Perfect
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S
Rating: 5 out of 5
Very good product, practical, solid and especially compliant with standards in my profession.
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M
Rating: 4 out of 5
I recommend
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V
Rating: 5 out of 5
Very pleased with the speed
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V
Rating: 4 out of 5
Quality game but delivery a bit long
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N
Rating: 5 out of 5
Very good!
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S
Rating: 5 out of 5
Very good product, fast delivery
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I
Rating: 5 out of 5
Very good product and the order is very fast
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K
Rating: 5 out of 5
Many choices, quality items, easy-to-use website
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I
Rating: 5 out of 5
As a childminder, I bought a crib during my first order and being very satisfied, I just bought a second one because it is very practical to handle, lightweight, and easy to clean, and the sheets and blankets do not come off as they are held in place by elastics.
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M
Rating: 5 out of 5
Perfect
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