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S
Rating: 5 out of 5
Very good clear and intuitive site
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Satisfied with the order - deadline respected - fragile items well packaged
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S
Rating: 5 out of 5
Beautiful table, easy to assemble. Quality wood.
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M
Rating: 5 out of 5
Perfect. Quality product at an affordable price
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N
Rating: 5 out of 5
I ordered these items for my preschool class. I am very satisfied with my items.
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A
Rating: 5 out of 5
Positive
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L
Rating: 5 out of 5
Quality products, in accordance with the description. I recommend WESCO, a top company
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M
Rating: 5 out of 5
The website is very well stocked with everything related to early childhood. Easy and pleasant navigation. The delivery is perfect and even earlier than the initially expected deadline. I recommend this site
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S
Rating: 5 out of 5
very good
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M
Rating: 4 out of 5
Fast delivery. However, the ordered product is of poor quality. The chewable pendant crumbles after 2 weeks of use. It's shameful.
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E
Rating: 5 out of 5
Delivery within the expected time frame
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M
Rating: 2 out of 5
For now, I am not satisfied. I ordered 2 scooters and received 2 balance bikes. I made a complaint on Monday, April 29. I am awaiting a response soon. Best regards
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Response from Wesco
Hello and thank you for bringing this situation to our attention. We are sorry for this order preparation error and we sincerely apologize. Our customer service has received your complaint and will process it in the coming days. Given the public holidays that have occurred at the beginning of May, our response times are slightly affected. Our teams are doing their best to return to normal very quickly. We thank you in advance for your understanding and the additional patience we are asking of you. We hope that you will not stop at this unfortunate shopping experience and that you will give us a second chance to make a better impression by returning soon to wesco.fr. Have a nice day.
S
Rating: 5 out of 5
Perfect
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K
Rating: 4 out of 5
Very good
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G
Rating: 5 out of 5
The site is very complete but it is easy to find what you want on the search bar. The delivery was very fast.
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C
Rating: 5 out of 5
Very varied products suitable for every stage of child development.
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A
Rating: 5 out of 5
Very satisfied with my order!
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M
Rating: 5 out of 5
Very good site, fast delivery
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V
Rating: 5 out of 5
I give 5: very clear site and easy navigation
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D
Rating: 5 out of 5
Order compliant and shipped quickly.
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A
Rating: 4 out of 5
N/A
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M
Rating: 4 out of 5
Following a delivery error, the after-sales service did not help us at all, we had to contact the carrier ourselves. Package lost on the dock, as of now there is still one item missing that wesco claims to have delivered. But this is not at all in our possession.
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M
Rating: 5 out of 5
Pleasant and clear site
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C
Rating: 5 out of 5
Fast and perfect
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H
Rating: 5 out of 5
Thank you for this shipment
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C
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Solid garage! The kids love it
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D
Rating: 4 out of 5
Hello, nice site, fast delivery, the paper is beautiful with nice colors, I could have given 5 stars but the packaging was completely torn, the paper was loose and some sheets were wrinkled, too bad. I would still recommend as soon as I need it. Thank you
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C
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Very fast shipping, the only downside I could mention is that the box was way too big compared to the item
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N
Rating: 3 out of 5
I had to call to get news about our order that was not arriving
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We apologize for the delivery delay which took longer than initially announced. Your order contained a temporarily out-of-stock product. This product was shipped to you as soon as it was restocked. We hope you won't stop at this single experience and that you will give us a second chance to make a better impression by visiting us again soon at wesco.fr. Have a nice day.
E
Rating: 4 out of 5
Easy to order, wide selection, fast delivery.
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very satisfied with the site and the delivery
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#
Rating: 5 out of 5
very satisfied
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N
Rating: 4 out of 5
Great choice of quality products - but beware, returns are at your expense!
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C
Rating: 4 out of 5
Hello, the material is good, however, the delivery took place before the opening at 2 PM and the delivery person left the packages in the street.
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V
Rating: 5 out of 5
Very good I am a regular customer (childminder)
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S
Rating: 2 out of 5
Quality price not correct, not very practical and many other things, no I do not recommend
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A
Rating: 4 out of 5
Easy to use
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