Customer reviews of Wesco

very well however I asked a question for my second quote that remains unanswered

Two packages arrived in two large boxes, we will need to consider adapting the shipments. Arrived by Colissimo, so the post. One package was re-taped by the post office and the second arrived completely open. The postman asked me if I had everything, so 3 items but didn't want me to open the second box, it was difficult for me to know if I had everything. In the end, I have everything but very poorly packaged.

Incomplete order, order tracking inconsistent with reality. Non-compliance with the delivery choice and no response to my customer service request.

I am very happy with the furniture, very sturdy and pretty. However, I received damaged boxes and one corner of the furniture was damaged. And frankly, I expected clearer explanations for the assembly.

Delivery received, delivery person refuses to transport and the packages to the nursery

very good

The material is perfect but it's still very expensive

I am satisfied with my purchases, it's quality

Package in good condition. Tracked and fast delivery. BE CAREFUL with the size of the packaging box, very large for a small item.

Very good

2 chairs out of 6 are damaged at reception, I made a complaint, I am waiting

Very good

Quick order but the box had been opened!

store offering many quality references for all ages and the service is quick.

regular errors in orders.

materials to standard

We are a bit disappointed with the quality of the materials

The wesco site is really good, delivery on time with tracking.

Hello, A box arrived broken in the carton but there was no piece of plastic in it. This means it was already broken before being put inside.

Package intact and on time thank you

I am satisfied with the purchases made. Overall, my order went very well. The most negative point is the price of the items, and perhaps the lack of benefits granted to early childhood professionals like childminders (of which I am one), it's a bit of a shame!

Not received all items Very long delay

Material of very good quality but delivery time to be improved (I was supposed to be delivered between the 8th and the 10th and was finally delivered on the 11th which required me to organize additional work to receive the package.

I only received one package out of 3 and I have no visibility on the arrival of the other 2.

Very good, however it's a pity that there is no regular discount for customers who purchase regularly.

Very fast delivery!

after 1 day of use a truck, is broken... disappointed by the quality

The items are not properly protected. We received a broken item.

I find it scandalous that an item in stock is not delivered within 48 hours like others can perfectly do and even much faster most of the time. I notice in the tracking that between two internal pulls by the carrier, packages are missing, this is not acceptable. Logistics is a key factor in a company's brand image and the provider chosen by Wesco does not shine with excellence. Quality, innovation, and product design are one thing, but the customer experience related to delivery is another... And it is becoming increasingly important to customers, both individuals and professionals.

Package arrived all smashed and torn. Out of the 5 items, 3 are dented.

Hello, I would like to share my opinion following my recent order. While the design of some products is very successful, the overall experience unfortunately does not quite meet our expectations for a community, especially considering the budget invested. Regarding the furniture, the sofas and armchairs leave us a bit unsatisfied. For material intended for intensive use in a community, we hoped for a higher quality and better finishes compared to the prices charged. Moreover, managing this part has been complex: after a wait due to a stock shortage, we received the correct covers, but unfortunately not the right armchairs. We also ordered a white noise plush toy. Visually, it is beautiful and very well made. However, practically, the wired system only triggers vibrations for 5 seconds, which is far too short to soothe a child and a bit disappointing for a product in this range. We greatly appreciate your catalog, but for this price level, we expected better, both in terms of functionality and logistics. I hope that this constructive feedback will be useful to you. While waiting for a response regarding the organization of the exchange of the armchairs, I wish you a good day.

Good products but unsatisfactory packaging, resulting in products arriving in poor condition.

Good reception

What a pity not to be informed right at the order that some items are out of stock. I discovered it when receiving the packages: some items were missing. After searching the site, they are unavailable, replaced by new references. Forced to generate a new quote ....

Very good first order

I really enjoyed my experience (2 purchases on the site and 5 different items in total I believe)

When ordering products in stock. delivery in 3 weeks...

The items match the description, the sales service is responsive. The items are carefully packaged, everything is functional.

Missing the delivery note for the packages

very effective article. however, the announced minimum height is insufficient.