Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
A little disappointment because I ordered my bin to replace the one my daughter broke. But the colors are no longer the same at all (formerly a nice transparent purple but now a pale and opaque purple).
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Rating: 4 out of 5
following a purchase from 08/12/2020
Very good material for children.. too bad a bit expensive for individuals
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Rating: 4 out of 5
following a purchase from 07/12/2020
Packaging more than average (torn in places) but fortunately the material is not damaged.
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Rating: 4 out of 5
following a purchase from 07/12/2020
Clear, neat and precise
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Rating: 3 out of 5
following a purchase from 03/12/2020
good quality but quite expensive nonetheless
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Rating: 3 out of 5
following a purchase from 02/12/2020
Baby hasn't arrived yet...
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Rating: 4 out of 5
following a purchase from 25/11/2020
User-friendly site!
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Rating: 4 out of 5
following a purchase from 01/12/2020
Difficulty in placing a first order. And item received in a different color than chosen. This justifies 4 stars. Otherwise, excellent products.
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Rating: 4 out of 5
following a purchase from 01/12/2020
The games are all of good quality, sturdy. Fast delivery. But unfortunately, they remain expensive.
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Rating: 4 out of 5
following a purchase from 24/11/2020
Everything went very well, from ordering to delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
Simple.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
Products well packaged despite the bottom of the box being wet, the inside remained dry. The mat was delivered with slightly open plastic packaging, so the mat was dirty in that spot, fortunately, it washes very well. Everything was delivered at the same time, within the allotted time. No errors in the order.
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Rating: 3 out of 5
following a purchase from 26/11/2020
Disappointed with the delivery tracking, very happy with your products and their quality.
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Rating: 3 out of 5
following a purchase from 27/11/2020
I was not informed that the package would arrive in two parts, so I thought the chairs were lost and I did not receive any information from you.
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Rating: 4 out of 5
following a purchase from 30/11/2020
Very well designed for the little ones.
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Rating: 3 out of 5
following a purchase from 14/11/2020
I was unlucky, my package got lost and the baby paint was missing, which was sent to me after my complaint. The second package with cardboard bricks arrived, and 3 were missing, and one was damaged. Customer service is supposed to send me the 4 bricks. In conclusion, customer service works well, but it would be better to receive complete orders from the first shipment. I am disappointed, but Wesco products are of good quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Satisfied with my order, arrived on time, well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
The delivery was late compared to other items, but I was informed right away. I am satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
SERIOUS and secure site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2020
search by reference
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Rating: 4 out of 5
following a purchase from 22/11/2020
I received my order in two parts without being notified or receiving a message, so I thought it was incomplete at first, then I checked my order on the website... maybe a lack of communication, otherwise a very good product.
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Rating: 4 out of 5
following a purchase from 24/11/2020
Navigation a bit complicated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Chronopost fees almost similar to the order amount
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Rating: 3 out of 5
following a purchase from 16/10/2020
this order of a cot is a quality product. Too bad for my last order, the gastronomic kitchen from November 4, 2020, a board is missing to assemble part of the kitchen and a board of the wrong color. The quality is top... but after contacting customer service, nothing is moving... 1 month later (December 2020) I am still asked to wait until January 2021 to ask again if the boards will be available to finally assemble my kitchen for the children.... given the price paid, this is not correct at all, it is really very disappointing..... because I really appreciate their products.... disappointed not to have it completely finished for Christmas.
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Rating: 3 out of 5
following a purchase from 17/11/2020
The site is very slow.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Very reliable, product as described. Only downside: no information about the product shipment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2020
Delivery within the deadlines and doll well protected in the box.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
Very happy with my order.
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Rating: 4 out of 5
following a purchase from 19/11/2020
Easy to find, good delivery condition, well-packaged package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Nothing to say: express delivery, impeccable package, very good quality games that last over time!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Very good site. For delivery, expect about ten days in parcel relay. Good tracking of the package
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Rating: 4 out of 5
following a purchase from 17/11/2020
Good site and good products. The delivery time is a bit long, still 1 week + compared to the standards of 2020 but it's okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2020
Easy navigation on the site, careful shipping but disappointed with one of the products in the order, I expected better for one of the sets.... for imitation toys I find it very unfortunate to mark the brand on each food item of the playset and very visibly too!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2020
A bit of delay in delivery. Otherwise very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
No particular issue.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
Fast delivery. Quality product. I recommend without hesitation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
I am satisfied with the products but the package was very damaged, things could have come out and been lost.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
The two items could have been put in the same box, which would have saved a delivery... and some concern at the delivery of the first package!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2020
Delivery too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
Nothing is perfect
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