Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Hello, my only request was not to be delivered before July, August or September because the daycare is moving to new premises. The packages arrived yesterday, Wednesday, February 11!!!
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Marie L.
Rating: 2 out of 5
following a purchase from 01/02/2026
RELATIVELY SATISFIED. THE WOOD SCREW SYSTEM FOR FIXING THE LEGS IS NOT GREAT AT ALL
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Response from Wesco
Hello, and thank you for taking the time to share your experience with us. We are sincerely sorry that the assembly of your table was not as smooth as expected. Your satisfaction is our priority, and we would like to understand precisely what may have hindered you (accessibility of the screwing system, adjustment of the parts during assembly, or clarity of the instructions) in order to possibly optimize our future models. Please feel free to provide us with more details in response or via our customer service at [email protected]. We hope that in use the product still brings you satisfaction. We look forward to seeing you again soon on our site. Have a nice day.
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Pauline T.
Rating: 4 out of 5
following a purchase from 04/02/2026
I just ordered a machouyou but the products seem to be of very good quality. The customer service is responsive because I had a delivery problem with the carrier and they replied to me very quickly.
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Salima A.
Rating: 4 out of 5
following a purchase from 02/02/2026
Very satisfied with my order
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Myriam R.
Rating: 4 out of 5
following a purchase from 30/01/2026
Perfect order and delivery
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Jokoani -.
Rating: 2 out of 5
following a purchase from 19/12/2025
Quality products but no visibility on delivery and too long delays (more than two weeks of waiting).
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Creche Les Mini Pouces C.
Rating: 4 out of 5
following a purchase from 23/01/2026
In accordance with the order
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Christelle R.
Rating: 3 out of 5
following a purchase from 30/12/2025
The material is generally of good quality. But on my order, I have 2 broken items and one has a small defect. The after-sales service only processes complaints within 15-20 days, so 1 month later I don't have the chairs I was counting on. As for ecology, let's not even talk about it, 6 children's chairs received in 5 packages and on 3 different dates when I checked delivery of the order in one go. Could do better! I am now waiting to see how my complaint will be handled.
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We sincerely regret not having met your expectations this time. The quality of our products and services is at the heart of our commitments, and we apologize for these inconveniences. Our customer service has taken charge of your file and is proceeding with the reshipment of the affected products. Meanwhile, our logistics service is conducting an investigation to understand the origin of the delivery anomalies and ensure that they do not happen again. We thank you for your loyalty and hope that you will give us a second chance to provide you with an impeccable experience on your next order on our site. Have a nice day.
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Laetitia J.
Rating: 4 out of 5
following a purchase from 26/01/2026
satisfied for the moment and I am waiting to have received everything
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Centre Social Centre Ville -.
Rating: 4 out of 5
following a purchase from 29/12/2025
GOOD
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Delphine G.
Rating: 4 out of 5
following a purchase from 27/01/2026
Order prepared quickly
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Élisabeth N.
Rating: 2 out of 5
following a purchase from 26/01/2026
I bought a changing mat cover. It wasn't even packaged! Loose in the box! Unacceptable...
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Severine B.
Rating: 4 out of 5
following a purchase from 21/01/2026
Good except for the sheet that has one side unstitched.
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Manuel G.
Rating: 2 out of 5
following a purchase from 20/01/2026
I ordered a MATTRESS BORDER in IVORY color and received a MATTRESS BORDER in GREEN color
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for this order preparation error and we would like to extend our sincerest apologies. Our customer service has processed your complaint and is proceeding with the reshipment of the correct reference. We thank you in advance for your patience while waiting to receive it. We hope you will give us a second chance to make a better impression by visiting us again soon at wesco.fr. Have a nice day.
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Florence S.
Rating: 2 out of 5
following a purchase from 10/01/2026
Long delivery, rescheduling not respected and products damaged during transport
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We sincerely apologize for the difficulties encountered and we would like to extend our sincerest apologies. In order to provide you with a solution for the damaged products, could you please write to us at [email protected] (specifying your order number, the relevant references and attaching photos of the damaged products)? We thank you in advance for these elements and hope that you will give us a second chance to offer you a flawless experience by returning to our site soon. Have a nice day
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Stephanie B.
Rating: 4 out of 5
following a purchase from 19/01/2026
Material suitable for children Fast delivery
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Ange F.
Rating: 4 out of 5
following a purchase from 18/01/2026
Careful shipping, and quality products.
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Monia D.
Rating: 3 out of 5
following a purchase from 18/01/2026
Delivery problem, order received partially. So additional steps to receive the rest
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the shipment of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day
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Sophie C.
Rating: 4 out of 5
following a purchase from 11/01/2026
Satisfied with my purchases and deliveries
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Nadine F.
Rating: 4 out of 5
following a purchase from 15/01/2026
R A S
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Ecole Primaire M.
Rating: 4 out of 5
following a purchase from 08/01/2026
Completely satisfactory material. The delivery was not at the right place.
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Equipe Des Loupiots E.
Rating: 4 out of 5
following a purchase from 19/12/2025
Compliant order
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Catherine L.
Rating: 3 out of 5
following a purchase from 07/01/2026
Hello, order well received but in 2026 the excessive packaging of products (floor marking disc, sensory sticks) while the floor mats are not well protected at all as they bend in the delivery truck, resulting in a slight mark on the mat. For this product, a more substantial packaging to keep its shape would have been wise. The rest of the order is fine
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Clara V.
Rating: 3 out of 5
following a purchase from 15/01/2026
The packaging of one of the products arrived damaged: the package of joint paste was open and the contents were partly out of the bag
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the problem encountered and we would like to extend our sincerest apologies. Our customer service has received your complaint and is proceeding to send a compliant bag. We thank you in advance for your patience while waiting to receive it and hope to have the pleasure of seeing you again soon on our site. Have a nice day.
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Sandrine S.
Rating: 2 out of 5
following a purchase from 16/11/2025
Order placed in November and I have not yet received all the items. The deadlines are not clearly specified
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
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Gaëlle C.
Rating: 2 out of 5
following a purchase from 14/01/2026
I am disappointed because I was poorly advised, what I bought does not suit me 100%
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Nadine V.
Rating: 4 out of 5
following a purchase from 29/12/2025
I ordered 2 bunk beds and 1 changing mattress. Nothing to complain about except maybe the delivery time
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Ecolematernelle Prevert -.
Rating: 4 out of 5
following a purchase from 26/11/2025
very good
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Ssrp La Maisonnee -.
Rating: 2 out of 5
following a purchase from 30/10/2025
The order was delivered in several parts, one of the pieces of furniture arrived damaged and one package was missing from the last delivery received out of the 8 announced. The order tracking is not optimized.
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Response from Wesco
Hello and thank you for taking the time to share your feedback regarding your order. We sincerely apologize for the inconveniences encountered, both regarding the delivery in several parts and the condition of one of the pieces of furniture received and the missing package during the last shipment. We fully understand your dissatisfaction and offer our apologies for these malfunctions. Your complaint has been taken care of by our customer service. We thank you in advance for your patience regarding the exchange of the product, as it is subject to the restocking delay of the concerned reference. We sincerely regret this experience and hope to have the opportunity to provide you with complete satisfaction on your next order. Have a nice day.
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Creche Parentale Les Casteloups -.
Rating: 3 out of 5
following a purchase from 10/10/2025
Quite disappointed with the WESCO quality that is no longer up to par
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Josette C.
Rating: 2 out of 5
following a purchase from 06/01/2026
Damaged delivered package
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sorry that the product arrived in poor condition and we sincerely apologize. Our customer service has proceeded to send a compliant product. We thank you in advance for your patience during its delivery. We hope you will trust us again and that we will have the opportunity to offer you a flawless experience during your next visit to our site. Have a nice day.
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Mélanie P.
Rating: 3 out of 5
following a purchase from 08/01/2026
The order itself I suppose is fine! But the DPD delivery service, let's just say it's lacking! They've postponed my delivery 3 times.
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Dhoryane L.
Rating: 4 out of 5
following a purchase from 08/01/2026
Send and take care, only downside for the transport company DPD which systematically puts in relay points..
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Anaelle D.
Rating: 4 out of 5
following a purchase from 26/12/2025
Not delivered on time as indicated when I placed my order
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Maryline L.
Rating: 4 out of 5
following a purchase from 02/01/2026
The product I ordered is as I wished
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Jean Claude Z.
Rating: 4 out of 5
following a purchase from 30/12/2025
very good but the sending time is too long
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Sylvie V.
Rating: 4 out of 5
following a purchase from 03/01/2026
Perfect article. However, delivery was long with a delayed order.
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Assistante Maternelle Adeline Gascoin -.
Rating: 2 out of 5
following a purchase from 26/12/2025
3 weeks to be delivered, no response to my emails. 1st order and really disappointed
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Response from Wesco
Hello and thank you for taking the time to share your feedback following your first order. We are sincerely sorry for the delivery delay encountered as well as for the lack of response to your messages, and we would like to extend our sincerest apologies. We hope you will give us a second chance to provide you with a flawless experience on your next order at wesco.fr. Have a nice day.
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Sylvie C.
Rating: 2 out of 5
following a purchase from 24/12/2025
Disappointed with the quality. The wood had a defect on the top of the table and the screws were missing from the package! Too late to return it, I needed it right away. Given the price, I expected much better.
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Multi Accueil La Souris Verte -.
Rating: 4 out of 5
following a purchase from 19/12/2025
sometimes short dates of food jars satisfying products but delivery sometimes leaves something to be desired
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