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A
Rating: 4 out of 5
Navigation on the site is good
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Good, no problems to report
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Rating: 4 out of 5
Great
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Rating: 4 out of 5
FUNCTIONAL AND WELL STOCKED
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Rating: 4 out of 5
Only downside; the package was left in front of my entrance door. Anyone could have taken it.
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Rating: 4 out of 5
The site seems complete and has reasonable prices.
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Rating: 3 out of 5
Package arrived open and incomplete
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Rating: 4 out of 5
Many items offered, clear, the images are well representative, easy to access;
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Rating: 4 out of 5
Very appreciated by my little ones, especially one of 9 months, he is safe to play.
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Rating: 2 out of 5
1 damaged item, and not the right color
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry that the products received do not meet our quality standards and that they do not fully satisfy you. We invite you to contact us at [email protected] so that your complaint can be processed. We hope to have the chance to see you again soon on our site. Have a nice day
A
Rating: 2 out of 5
Bed available only in wood. Assembly of the bed barrier very complicated and poorly explained in the instructions. Quality of the screws needs to be reviewed. The assembly key is not suitable for the location of the screws. Very dissatisfied with the delivery service that delivered the 6 beds in front of the nursery door during lunch!! 350kg to carry for parents to access and in case of fire: an inaccessible emergency exit! We wanted them to be dropped off in the building next door, but the delivery person didn't have time!! Convenient to make a delivery without a signature, which allows them not to have to wait for the person in charge of the structure.
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Response from Wesco
Hello and thank you for your comment. We are particularly attentive to the quality of our products and services. We are sorry to read your disappointment and we apologize for the inconvenience caused. Listening to our customers, we will pass your comments on to the relevant services. We hope that in use these products will bring you satisfaction and that we will have the opportunity to see you again soon on our site. In the meantime, we remain at your disposal at [email protected] Have a nice day
A
Rating: 3 out of 5
Hello, I requested to be delivered on October 1st and not September 24th. Anyone could have taken my order. Some items from my order could have been missing. The people I work with were honest and left everything intact. Thank you for paying attention to the noted comments. Have a nice day
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A
Rating: 4 out of 5
Very good, fast and compliant delivery. I just had a problem with the delivery. I had to pick up my package at a relay point even though I chose home delivery (and I was present at home that day)
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Rating: 4 out of 5
clear and intuitive
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Rating: 4 out of 5
Products a bit pricey but of quality and durable
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Rating: 4 out of 5
The dimensions are not very well written
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Rating: 4 out of 5
first delivery error in several years that I have been ordering. What disappoints me is that there is no quick response from Wesco to remedy this error. I have not heard back since my report.
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Rating: 3 out of 5
well not always simple
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Rating: 4 out of 5
good
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Rating: 4 out of 5
very simple to order and fast shipping
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Rating: 4 out of 5
I would have liked to receive the catalog with my order
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Rating: 4 out of 5
Problem with the delivery of my order but the WESCO service managed the issue very well
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Rating: 4 out of 5
I have known WESCO since 2014 and have always been satisfied with the products
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Rating: 4 out of 5
My order meets my expectations
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Rating: 4 out of 5
Good products, fast delivery
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Rating: 3 out of 5
Many interesting items but sometimes a bit expensive in terms of quality-price... Impossible to combine the birthday discounts of my twins... really a shame...
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Rating: 4 out of 5
Very good just a bit of a 'long' delay
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Rating: 3 out of 5
Products delivered with a 3-month delay and without instructions
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Rating: 4 out of 5
fast delivery and well-organized site.
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Rating: 3 out of 5
very long delivery to arrive
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Rating: 4 out of 5
very good quality, very good mat for children's motor skills. just an unfavorable opinion for the delivery, it turned out to be very long.
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Rating: 3 out of 5
Incompetent delivery person who contacts me by phone to ask for directions. I guide him and cross paths with him on foot a few meters from my home as I was picking up my children from school. He stops, I tell him no, I have my children, please leave the package in front of my house, at worst we arrived at the same time. He insists, telling me that it’s not heavy, that the package weighs only 4 kilos. I tell him no, I have my children. He insisted, he ended up annoying me and I told him it's fine, I'll take the package to avoid making a scene in front of my children in the middle of the street.
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Rating: 3 out of 5
Delay to receive the order relatively long
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Rating: 4 out of 5
after quite a few steps, I received my agenda today. thank you
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Rating: 3 out of 5
The mattress is very good, in accordance with the description. Shipping was a bit long, but what is this carrier?? I would avoid them, it would discourage me from ordering again.
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Rating: 3 out of 5
very late delivery!
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Rating: 4 out of 5
Things are clear and precise.
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Rating: 3 out of 5
Good products!! However, several delivery problems that could be resolved by customer service
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Rating: 4 out of 5
Great
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Rating: 4 out of 5
Nothing to say
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