Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I have received the 4 sensory light balls, 1 does not light up and a second one is half-lit. Message sent since December 1, no response... I am waiting...
Translated reviews
Response from Wesco
Hello and thank you for your feedback. We place great importance on the quality of our services and products. We hope that your new light balls bring you complete satisfaction.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/11/2019
I am still waiting for part of my order
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/10/2019
Product received in a dirty state (brown liquid that had leaked on and in the packaging. Refused by the carrier. Customer service extremely slow to contact and refund procedure very long as well. Refund still received.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
Delivery too long for my second product, I missed the birthday date!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2019
Fast and compliant shipping. Even if all items could have been sent in one package instead of two.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/10/2019
Long delivery times
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
The product is compliant, too bad it was not delivered to the agreed pickup point...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
The pedal is good, it seems sturdy but the packaging was very basic and it was damaged during transport.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/11/2019
order that does not arrive on the requested day and not at the requested location.
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/11/2019
Order received quickly, very good!
Translated reviews
Response from Wesco
As of today, I still have not received my order, what a shame. Wesco, which is a must for purchasing childcare materials or others, uses an unreliable transport company. I was supposed to be delivered on Friday between 2 PM and 4 PM, no one ever came, it’s Monday afternoon and after several calls to the carrier, I will be delivered tomorrow, we’ll see.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2019
Order received quickly and well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2019
Very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2019
Very good site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2019
Nothing to complain about the products, nor about the delivery made by a very friendly delivery person. However, the last packages themselves were in a sad state. That's why I took away one star. I cannot rate the items that were ordered for an establishment for autistic adults. Only they could answer these questions.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2019
Fast and compliant delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
It wasn't me who placed the order
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/10/2019
Order placed on 10/10/19, check sent and lost so late follow-up in November, then check sent again with a note asking to send a message upon arrival / message not sent. Order received on 25/11/19 with unpaid invoice BUT when calling, I was told that the check had been received and cashed! Then check cashed without having received the paid invoice!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/10/2019
Several times our orders have arrived incomplete, there are always some missing items like furniture sliders, screws for shelves... We are disappointed with this loss of quality and especially with the responsiveness.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2019
The cover of the story 'the secret of the mountain' was damaged in several places. For a Christmas gift, it's embarrassing. I had to use tape.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2019
Good delivery time
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2019
Not always easy to find an item even when it is specific
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2019
Several orders made on the site, no issues, delivery times okay
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2019
Very long delivery time, almost a month and a half. Product conforms. Exchanges with customer service quite responsive.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2019
Easy navigation
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2019
Good reception but incorrect invoice! I have asked twice to change the billing address.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/10/2019
Hello,
I am disappointed with the preparation of the order and the exchange that Wesco was supposed to make urgently.
To this day we still have not received the product ordered in the correct color.
Unfortunately, we have been waiting for 3 weeks to receive the correct package, yet customer service is ongoing.....
Translated reviews
Response from Wesco
Hello and thank you for your feedback. The item you chose has indeed attracted the interest of many people at the same time. As our customer service informed you, we have a waiting period before being restocked. We sincerely apologize for the inconvenience caused. We hope that your product will bring you full satisfaction.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2019
Readable and clear site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2019
Conforms to our expectations
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2019
speed of shipping
Translated reviews
Response from Wesco
I quickly found what I was looking for and I am very satisfied with my order.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2019
Super!!!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Order in line with my expectations, delivery within the announced deadlines
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2019
My rating is positive. It's good, but I don't like being forced to comment
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2019
Very good quality
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2019
I am happy with my orders, except for the downside with the damaged book upon arrival.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2019
Satisfied, but it's a shame not to apply a decreasing rate from the purchase of two items
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
To see after the answer to the question I asked
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2019
As of today, the bed arrived broken, waiting for a response regarding the solution found by you.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
A bit expensive
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
It's a pity that the item was delivered folded....
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 