Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Carrier to avoid: no delivery time during the day, no call before or after, and I had to go pick it up myself afterwards. I paid for delivery for nothing
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Response from Wesco
Hello and thank you for your feedback. We are sorry that you are not satisfied with the delivery and have reported the information to the carrier so that this does not happen again. However, we hope that your order brings you satisfaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2019
I am satisfied, I do not give 5 stars because of the delivery error
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2019
Well done
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/03/2019
Not delivered yet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2019
Complete site for both professionals and families with affordable prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2019
Clear and easy to use site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2019
well organized with beautiful images
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/03/2019
I was not delivered on the scheduled day. Fortunately, the second time the pickup point was open when the delivery person came by. Otherwise, the order is compliant.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/03/2019
unpleasant phone reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2019
Very good nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2019
Too bad for the imposition of the pink color, despite a choice leaning towards green.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2019
´´´´
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2019
I preferred the previous site with Wesco family and pro. It was clearer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2019
Well-designed site. Order delivered quite quickly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/03/2019
Good site, but I would have preferred free shipping given the amount of my order. Disappointed that there is no rate for childminders
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Response from Wesco
Hello and thank you for your feedback. Standard delivery (to your home, workplace, or pickup point) is offered for €5.90. And if you are a professional, delivery is free for purchases over €250.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/03/2019
top products but delivery times not respected and unpleasant customer service!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2019
Allows you to find products that are not necessarily available elsewhere
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2019
Very good but still very expensive... shipping costs should be free from 40 euros of purchase... because an order of 90€ and 5.99€ shipping is heavy! Otherwise very good quality, never disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2019
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2019
missing one puzzle out of the 4 in a game.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2019
DELIVERY DELAYS EXCEEDED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
Very professional site, allowing individuals and professionals to obtain a wide variety of good quality products, with very attractive prices depending on the products. As a registered childminder, I looked more closely at the offers on the site, seduced by many accessories, depending on the budget in the coming months I will order other products in the future, alarm clocks, furniture... (advertisement made to parents about your quality brand and choice of material adapted to various ages)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2019
average, satisfied with the order but big delivery issue... the delivery person didn't even bother to ring our doorbell and left the package at a pickup point even though I paid for home delivery. very annoying and therefore disappointing...
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2019
satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/03/2019
The carrier left my order at the café!! I had indicated the delivery times as well as the phone number in case of need
i
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Response from Wesco
Hello and thank you for your feedback. We attach great importance to providing you with quality service. Despite all the care we take in preparing your orders, transport sometimes has its pitfalls. We apologize for this and hope that your order brings you satisfaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2019
Nothing special to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
The site is good but products are really expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2019
Great choice of items in all areas. However, a bit expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2019
The material is good but damaged by the carrier after having issued reservations the damaged item has been replaced.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2019
Good quality product but defect during the packaging of the kit for the support bar, I am missing one of the 2 plates to finalize my installation and it takes 2 weeks of processing at customer service just to handle my request. I urgently need this missing part from the package. I find that the response time of 2 weeks is too long especially since it is just a missing part. Best regards. Mr. Coch e9
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Response from Wesco
Hello and thank you for your comment. We apologize for this inconvenience and hope that the product in its entirety meets your satisfaction. Regarding the processing time for requests, you have noticed that it is indicative and we are pleased to have processed your file in less than two days. We hope to see you again soon on our site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2019
Two and a half months wait for an item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2019
Good organization of the site and ease of searches.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/03/2019
I only received part of my order as expected, I don't know when I will get the rest
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Response from Wesco
Hello and thank you for your feedback. We attach great importance to providing you with quality service. Despite all the care we take in preparing your orders, transport sometimes has its uncertainties. The damaged part has been replaced and resent within three days. We thank you for your patience and hope to see you again soon on our site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2019
rather good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
Delivery not on time at all!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2019
clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2019
A bit expensive... But good quality materials..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
I have no review for now, it was my first order!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2019
Very large selection
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