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A
Rating: 3 out of 5
The site needs improvement: the search is not very pleasant and natural
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very clear. The products are well detailed.
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A
Rating: 4 out of 5
easy to use site
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A
Rating: 4 out of 5
An error in the delivery but quick phone responsiveness. Let's wait for the follow-up on our complaint.
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A
Rating: 4 out of 5
simple and fast
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A
Rating: 4 out of 5
Nothing to report...
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A
Rating: 4 out of 5
Very good commercial contact. Ms. Rambeault was extremely responsive following my order and did everything possible to ensure I was delivered on time.
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A
Rating: 2 out of 5
The thermometer arrived broken. The glass tube was shattered, so unfortunately I cannot use it with my students, I am very disappointed...
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Response from Wesco
Hello and thank you for your feedback. We attach great importance to the quality of our products and the full satisfaction of our customers. That is why we invite you to contact customer service for any questions at [email protected]
A
Rating: 3 out of 5
Order received well but I am surprised to see that the gloves, towels, and mattress protectors were delivered without plastic protection, just placed in the box! Otherwise, good product overall.
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Response from Wesco
Hello and thank you for your feedback. We are happy that you are satisfied with the received material. Regarding the packaging, we have chosen to limit our consumption of single-use plastic as much as possible. We pay real attention to environmental protection and with this gesture, we contribute to this mission.
A
Rating: 4 out of 5
GOOD
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A
Rating: 4 out of 5
Good site with fast delivery times.
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A
Rating: 4 out of 5
Website offering great products.
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A
Rating: 4 out of 5
I was disappointed to have to wait 2 months for the delivery of this toy due to a restocking issue. However, after contacting your services, I received it in time for my granddaughter's birthday. Thank you.
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A
Rating: 3 out of 5
not always easy to find a product quickly
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A
Rating: 3 out of 5
I have requested the invoice several times since Friday, I still haven't received it.
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A
Rating: 4 out of 5
nothing to report
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A
Rating: 4 out of 5
Offers good products, and it's convenient for individuals!
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A
Rating: 3 out of 5
Very good product but received with a 1-month delay!
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A
Rating: 3 out of 5
It's a shame that we have to pay shipping fees for each order because when I saw the size of the bricks, I thought I should have ordered 2 kits
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A
Rating: 4 out of 5
easily accessible
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A
Rating: 4 out of 5
Good site, good ergonomics
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A
Rating: 3 out of 5
Out of three items (2 books and one educational fabric calendar), one book is very damaged. There seems to be a cutter mark on the edge...
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Response from Wesco
Hello and thank you for your feedback. We attach great importance to the quality of our products and the full satisfaction of our customers. That is why we invite you to contact the after-sales service for any questions at [email protected]
A
Rating: 3 out of 5
No problem with the received material. Delivery date not respected.
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Response from Wesco
Hello and thank you for your feedback. Your packages were indeed sent the day before the indicated day. We hope this did not cause you any inconvenience and we hope to see you again soon.
A
Rating: 4 out of 5
Can improve
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A
Rating: 4 out of 5
very good products
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A
Rating: 4 out of 5
Not always very functional
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A
Rating: 4 out of 5
It's good.
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A
Rating: 4 out of 5
I didn't really search the site. I found it through the QWANT search engine.
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A
Rating: 4 out of 5
GOOD SITE
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A
Rating: 4 out of 5
Not enough perspective
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A
Rating: 3 out of 5
Too bad the delivery person was rude: he insisted twice not to deliver the package to the third floor. Even when explaining that my wife could not leave our baby alone upstairs, he insisted. It took firmness for him to finally go up and deliver the package, this is neither serious nor professional.
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A
Rating: 4 out of 5
Easy to navigate. Good idea to include activity sheets.
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A
Rating: 4 out of 5
Good site for creative supplies
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A
Rating: 3 out of 5
Good. I found what I wanted.
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A
Rating: 4 out of 5
very interesting site with many choices but still a bit expensive!
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Rating: 4 out of 5
good site to find practical items for kids
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Rating: 4 out of 5
good overall
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A
Rating: 3 out of 5
Too expensive
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A
Rating: 4 out of 5
Good but not always easy to find sizes or dimensions (e.g.: mistake in my first order of corner armchairs!)
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Rating: 2 out of 5
Missing a piece of an item and no one answered my question about it in customer service.
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