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A
Rating: 4 out of 5
Speed of delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
The fact that you cannot cancel an order or add to an already validated order.
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Response from Wesco
Hello and thank you for your feedback. In order to best meet your expectations, we process orders as quickly as possible. We hope your order brings you satisfaction.
A
Rating: 4 out of 5
It's a serious site.
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A
Rating: 3 out of 5
Too much difference between products sold to individuals and those for professionals.... That's a regret
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A
Rating: 4 out of 5
easy to use
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A
Rating: 4 out of 5
Normal
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A
Rating: 4 out of 5
Fast shipping
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A
Rating: 4 out of 5
Not always very easy to find an item
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A
Rating: 4 out of 5
Efficient and simple site. Clear, quick, and easy to use.
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A
Rating: 3 out of 5
I had requested delivery between December 14 and 22, 2018 because the site was under construction. We received the package on December 3!!! Not cool!
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A
Rating: 4 out of 5
The products are always of very good quality, durable over time.
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A
Rating: 4 out of 5
Very fast and efficient
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A
Rating: 4 out of 5
Items are sometimes very expensive and not always within the budget of a MAM
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A
Rating: 3 out of 5
Serious site but disappointed with the product
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Response from Wesco
Hello and thank you for your feedback. We are sorry that you did not find what you were looking for among our selections. For more advice, please feel free to use the site's chat if you have any questions. We will be happy to assist you.
A
Rating: 4 out of 5
Very interesting site!
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A
Rating: 3 out of 5
Good quality products, return shipping costs are the responsibility of the customer and the costs are high, no commercial gesture even though there were missing items in my order.
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A
Rating: 2 out of 5
Dishware arrived damaged (as it was not protected in the packaging box). No response from customer service to date.
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A
Rating: 4 out of 5
Punctuality in delivery, however delivery costs are too high!
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A
Rating: 3 out of 5
Products conform to the description but some sheets were missing stickers..
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A
Rating: 4 out of 5
A lot of things, a lot of choices so it inevitably takes time and the site sometimes bugs, going back to the beginning of the search or having to start all over again (before selection); we don't know what to choose! The quality is there but so are the prices.
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A
Rating: 3 out of 5
There are missing photos.
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A
Rating: 4 out of 5
The products match the advertisement but the shipping costs are high. €15 to deliver a small box of thermometers.
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Response from Wesco
Hello and thank you for your feedback. You indeed chose Express delivery (Chronopost 24h) which amounts to €14.90. Standard delivery (to your home, workplace, or pickup point) is offered for €5.90. And if you are a professional, delivery is free for purchases over €250.
A
Rating: 4 out of 5
I really like the products offered. I have never been disappointed. However, I am a professional in early childhood (childminder) and I regularly order from the wesco site and have been doing so for several years, and I never benefit from any advantages or discounts... In fact, I do not order as much as communities or nurseries, but I place 1 to 2 orders a year... Best regards, Mrs. P. T. A.
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Response from Wesco
Hello
Thank you for your review on our wesco.fr site.
However, we cannot accept your review as your First and Last Name is written.
These are personal data that cannot be published.
Wishing you a good day.
Thank you for your review on our wesco.fr site.
However, we cannot accept your review as your First and Last Name is written.
These are personal data that cannot be published.
Wishing you a good day.
A
Rating: 3 out of 5
The products and speed are satisfactory. However, the packages are not sturdy enough: more than half of the 6 packages were opened and/or damaged (opened along the perforated lines, or a piece of cardboard detached with very small visible glue dots at the start). As a result, 4 items missing.
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Response from Wesco
Hello and thank you for your feedback. We apologize for the inconvenience caused by the delivery. We hope that the returned products meet your satisfaction.
A
Rating: 3 out of 5
You can find what you want but without great precision on the product.
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A
Rating: 4 out of 5
Order as expected and delivery arrived on the scheduled date
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Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
I did not go to this site. I found the product through an intermediary site
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Rating: 4 out of 5
Deadline and quality met, thank you
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Rating: 4 out of 5
Easy to use
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Rating: 4 out of 5
Interesting choice of items for young children. I work in a nursery so a lot of wesco materials, so the wesco site is interesting if I want to buy items for my son
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Rating: 3 out of 5
Only one problem at the time of order validation with the security code, so I had to start over, otherwise nothing to say.
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Rating: 3 out of 5
No particular memory of this site..
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Rating: 4 out of 5
The site is very easy to use.
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Rating: 4 out of 5
Practical site to quickly find what you're looking for
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Interesting
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Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
probably an error in the order
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Rating: 4 out of 5
Toys or equipment suitable for our children, I give 4 stars because it remains quite expensive.
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