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A
Rating: 4 out of 5
correct, be careful with huge packaging when there is almost nothing inside... a shame for the environment..
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good site, I recommend it.
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A
Rating: 3 out of 5
The delivery took a long time and was done in two parts.
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A
Rating: 4 out of 5
Order received on time
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A
Rating: 3 out of 5
Unusually long delay.
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
Big issues regarding delivery: a first delivery notice that we never found in our mailbox... Then after a call to Wesco, the carrier contacts us to confirm their visit on Wednesday... without specifying a time slot... basically, I take a day off to receive my son's play mat... after waiting more than 15 days... For an item that I paid 75 euros for, I'm a bit frustrated...
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Response from Wesco
Thank you for your feedback, it helps us improve our services. We have contacted the carrier to ensure that this kind of situation does not happen again. We hope your order meets your satisfaction.
A
Rating: 4 out of 5
Quality item, but big downside during the order process: I could not choose a date in the proposed calendar. Despite my message asking to wait 15 days before shipping, Wesco did not take it into account....
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A
Rating: 4 out of 5
Excellent product, however it arrived in an open box and in a very dirty state.
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Response from Wesco
Hello and thank you for your compliment on our motor skills mat. It is a product that we also care about. Regarding the delivery, we have informed our services so that they can take the necessary steps to ensure this does not happen again.
A
Rating: 3 out of 5
Hello! I have received my order, and earlier than expected, I was delighted. However, despite doing everything necessary, my product does not work well, and I returned it on Monday, with an explanatory note. Hoping to receive another Time Tracker in good working condition and without additional costs (as I had to pay shipping fees to return it) soon, so I can properly rate the Wesco site! Best regards, C. Motta
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A
Rating: 4 out of 5
With each Wesco order, I report nothing serious.
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A
Rating: 4 out of 5
Good but a bit long for the reception of the mirror.
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A
Rating: 4 out of 5
Very good site
Just a downside
The price of delivery which can be as expensive as a product.
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Just a downside
The price of delivery which can be as expensive as a product.
A
Rating: 4 out of 5
Nothing to say. Product conforms to the order and deadline respected.
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A
Rating: 2 out of 5
We encountered many problems with receiving defective products and delivery times not respected (4 months to receive the entirety of our order). Very disappointed overall!
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Response from Wesco
Thank you for your feedback, it allows us to improve our services. We have contacted the carrier so that this kind of situation does not happen again. We are happy to know that the product gives you complete satisfaction.
A
Rating: 3 out of 5
Nothing to report!
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A
Rating: 2 out of 5
We were disappointed with the reception of the kitchen for 2 years and older, it is quite small and we also received the refrigerator model with the same shelf, so it is not possible to assemble it.
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Response from Wesco
Thank you for your feedback. We place great importance on the quality of our services, whether it is listening or advice. Our after-sales service is at your complete disposal at 05 49 80 45 05. Do not hesitate to contact them to agree on a solution.
A
Rating: 4 out of 5
Satisfied
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A
Rating: 3 out of 5
Clear site
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A
Rating: 4 out of 5
Our baby seems to LOVE this rug! We are very satisfied.
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A
Rating: 3 out of 5
Thank you for your feedback, it helps us improve our services. We have contacted your carrier to ensure that this type of situation does not happen again. Furthermore, we are delighted to know that your purchase gives you complete satisfaction.
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Response from Wesco
Top-notch phone reception
very fast delivery
I recommend!!!
very fast delivery
I recommend!!!
A
Rating: 3 out of 5
Not detailed enough;
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A
Rating: 4 out of 5
Easy order with references.
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A
Rating: 2 out of 5
First time I ordered from you but it will be the last. Order received 3 weeks after placing it even though the product was in stock... Customer service needs to be reviewed!!
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Response from Wesco
Thank you for your feedback. We are working on displaying stock levels. We are currently victims of our success and we are doing everything we can to ensure this does not happen again.
A
Rating: 3 out of 5
The delivery company did not take into account the deadlines selected on the Wesco site. Moreover, one item was out of stock and needed to be delivered on a second date. The first delivery person was extremely unpleasant.
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Response from Wesco
Thank you for your feedback, it allows us to improve our services. We are working with your carrier to ensure that this type of situation does not happen again.
A
Rating: 4 out of 5
QUALITY.
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A
Rating: 4 out of 5
Not bad, but sometimes the price is a bit high!
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A
Rating: 3 out of 5
Given the price, I expected better quality... The mattress is very soft and the sheet is stiff... not very pleasant to the touch.
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A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
Correct site. However, the use of item references does not always work.
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A
Rating: 2 out of 5
Very late delivery
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Response from Wesco
Thank you for your feedback. We are working with your carrier to ensure that this type of situation does not happen again.
A
Rating: 4 out of 5
Product well received
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A
Rating: 4 out of 5
Very well classified and organized. But the indications on the site must match the indications on the products.
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A
Rating: 4 out of 5
Everything went well, good quality
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A
Rating: 4 out of 5
Order arrived faster than expected. Good but you need to notify because 15 minutes before it's complicated to find someone to receive the package.
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A
Rating: 4 out of 5
Very good site with quality items.
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A
Rating: 3 out of 5
I received my order in several parts and each time I had to be available to welcome the delivery person, not easy when you are with children.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
products conform to my expectations, well protected,
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Rating: 4 out of 5
Pleasant site to browse.
Clear and practical
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Clear and practical