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A
Rating: 5 out of 5
Very satisfied, delivered earlier than expected, well packaged, I recommend
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
I recommend wesco. Very professional. Very good quality items that meet expectations. Very good value for money.
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A
Rating: 5 out of 5
Order received quickly, serious site and quality products
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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Rating: 5 out of 5
Fast delivery, impeccable service..
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A
Rating: 5 out of 5
Rather coherent site
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A
Rating: 5 out of 5
Everything was perfect, item, packaging, and delivery. Bravo!
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A
Rating: 5 out of 5
Generally, I am satisfied with wesco products. Except for this last order where I couldn't return the damaged mattress because I urgently needed it.
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A
Rating: 5 out of 5
Thank you, package arrived on time, no issues
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A
Rating: 5 out of 5
Very good quality items, fast and clean delivery
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A
Rating: 5 out of 5
Product easy to find!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Discovery of the site and very happy to be able to buy safe equipment for babies!
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A
Rating: 5 out of 5
Practical site, I would have just liked to benefit from free shipping for childminders, regardless of the amount of my purchases.
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A
Rating: 5 out of 5
Fast and careful delivery.
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A
Rating: 5 out of 5
Perfect.
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Rating: 5 out of 5
Delivery delayed by 2 days. Good reception.
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Rating: 5 out of 5
Perfect.
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Rating: 3 out of 5
No protection for the package in a simple dirty plastic.
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Rating: 5 out of 5
Products as described. My daughter is delighted with her tower. Delivery without issue.
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Rating: 5 out of 5
Very good.
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Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Out of stock, so very long wait.
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A
Rating: 5 out of 5
Very good, nothing to report.
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A
Rating: 5 out of 5
The order, delivery tracking, and delivery were all quite correct. Just a surprise regarding the Wesco catalog website which was 'changing': some days, no access to the color choice of the babimodules, no access to the 'half moon' babimodule for a few days, ...
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A
Rating: 5 out of 5
Great site. A problem with an ordered product and Wesco reacted directly to resolve the issue. I recommend without hesitation.
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A
Rating: 5 out of 5
Order processed and shipped very quickly, received well before the estimated delivery date at the time of purchase, which is very pleasant. Like all my previous orders, serious processing, well-packaged and quality products, nothing to complain about therefore.
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Rating: 2 out of 5
On your site, this bike was indicated as made in Europe. Surprise on the box, it says Made in China??? Displeasing effect guaranteed... Only my little girl's birthday prevented me from returning it to you. Please be honest about your descriptions.
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Response from Wesco
Hello and thank you for your feedback. We sincerely apologize for this inaccuracy. Thanks to your comment, we will correct the product listing immediately. We acknowledge our information error and hope that the product will satisfy you in use. We hope you will give us a second chance to make a better impression and that you will come back to visit us soon on our site. Have a nice day.
A
Rating: 5 out of 5
Clear.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Responsiveness following delivery error.
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A
Rating: 5 out of 5
Fast shipping, thank you.
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Rating: 5 out of 5
Great site. A bit expensive. Payment in installments should be offered. I really like the loyalty system.
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A
Rating: 5 out of 5
From order to delivery: Very fast.
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A
Rating: 2 out of 5
2 orders and 2 times a defective product! Shameful given the price.
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Response from Wesco
Hello and thank you for your feedback. We sincerely apologize for the problem encountered which unfortunately has repeated itself. We are particularly attentive to the quality of our products and services, and we are equally disappointed when these commitments are not met. We take note of all feedback to improve our practices and better satisfy our customers. We hope to have the opportunity to see you again on our site under better conditions. Have a good day.
A
Rating: 5 out of 5
Faster delivery than expected, two days before the delivery, my package was still in transit. It's just a shame that we are not informed by email or SMS that the package will be delivered, because I could have not been home. Items conform. So very satisfied.
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Rating: 5 out of 5
Very good site
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Rating: 3 out of 5
I am a bit disappointed because I ordered green rugs and not blue as shown in the photo below.
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Rating: 5 out of 5
I give 5 stars because at delivery I was missing some parts and it was quickly resent.
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Rating: 5 out of 5
Fast delivery, great selection of early childhood games and toys.
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