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A
Rating: 5 out of 5
Very satisfied, fast and careful shipping, perfect delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Easy
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A
Rating: 3 out of 5
the delivery time of 1 working day at €14.90 is not respected, that's expensive for shipping
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A
Rating: 5 out of 5
very fast and careful shipping
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A
Rating: 3 out of 5
The package was not delivered to the correct address. The parts were still suitable for our needs.
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A
Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good. Products conforming to my order, arrived quickly at my home. Friendly delivery person and intact package
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A
Rating: 5 out of 5
Perfect and fast
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A
Rating: 5 out of 5
Order as expected and delivered quickly. Products very well packaged. Very satisfied
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A
Rating: 5 out of 5
Very good, suitable for children, they slide on it, it doesn't move.
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Rating: 3 out of 5
The site did not give any news for a month after my order. I had to chase them and by miracle, they informed me that my order would ship the same day. After that, everything went well. I am just surprised by the lack of follow-up on orders. We'll chalk that up to COVID.
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A
Rating: 5 out of 5
Hello, despite slightly high prices, your products meet my expectations.
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Super product, great work Tested and approved as soon as set up by my kids, they will have a blast
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Rating: 3 out of 5
I had to try three times to place my order, the site crashed every time I wanted to create my account.
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A
Rating: 5 out of 5
Very user-friendly site, easy to access. I recommend
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Rating: 3 out of 5
Hello, for this order I will only give this rating since I had made two separate orders, one for delivery in BOURG and one for delivery in AMBERIEU EN BUGEY, and both arrived in AMBERIEU...
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A
Rating: 2 out of 5
A lot of difficulty in validating the cart
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Response from Wesco
Hello and thank you for sharing your feedback. Our site has recently been revamped and indeed the implementation sometimes came with hiccups. We apologize for the inconvenience caused. Our teams are all mobilized to provide you with a smooth and very satisfactory experience on our site. We hope to have the opportunity to see you again in the future under better conditions. Have a nice day
A
Rating: 5 out of 5
So far, I have not been disappointed with Wesco products, good quality and sturdy. The dining set is very popular, the kids have abandoned the wheelbarrow but the nice days are coming and I am sure it will entertain them quickly.
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Rating: 5 out of 5
Everything was very easy to order. The delivery was very clear in terms of tracking. The delivery person was punctual and respected the health guidelines. I recommend the Wesco site.
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Rating: 5 out of 5
Very good, I have been a customer for years. However, in my last order, one item was missing from a set of weighted feet for the partition walls, I am waiting for news from customer service.
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Rating: 5 out of 5
Perfect products!!
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Rating: 5 out of 5
Very well designed site and easy to find what you are looking for.
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Rating: 5 out of 5
Flawless.
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A
Rating: 5 out of 5
As always, super great
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A
Rating: 5 out of 5
Very satisfied with the quality. Wesco products. Always received before the expected date.
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A
Rating: 5 out of 5
SPEED, EFFICIENCY SUPER, THANK YOU
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A
Rating: 5 out of 5
The delivery was very fast.
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A
Rating: 5 out of 5
A lot of choices, good quality products
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Rating: 3 out of 5
The delivery is very long.
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A
Rating: 5 out of 5
Very satisfied with my entire order.
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A
Rating: 2 out of 5
Package dropped off at a relay point more than 10km away. While there is a relay point in my city.
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Response from Wesco
Hello and thank you for your feedback. We are sorry for this situation and we understand your confusion. It should be noted that each carrier works with a predefined list of relay points. This probably explains the carrier's choice for your order. We apologize for the inconvenience caused and we are forwarding the information to the relevant department so that this situation does not happen again. We hope that we will have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Perfect delivery, nothing to complain about
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Rating: 5 out of 5
Fast shipping! Ease of use of the site and good product description.
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Rating: 5 out of 5
Perfect, product and delivery :))
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Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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Rating: 5 out of 5
Very good. Fast delivery and the delivery person took into account that in the morning I move with the children!
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Rating: 5 out of 5
Received much earlier than expected, excellent!!
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Rating: 5 out of 5
Very high quality material. Fast delivery.
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Rating: 5 out of 5
Very good. Very good service, superb boxes and of very good quality.
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