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A
Rating: 5 out of 5
As a childminder, I am very happy with my purchases
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
The delivery was made before the announced date, no problem with the delivered items, just need to test the diapers. Very happy.
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A
Rating: 5 out of 5
Despite a problem with one of the delivered items, I recommend. The after-sales service was very competent and resolved my problem without any additional cost to me.
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A
Rating: 5 out of 5
I really like the Wesco products I ordered (this is my second order) because they seem sturdy and well thought out. Undoubtedly superior to similar games and better markets.
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A
Rating: 3 out of 5
Hello, we are missing two items, what should we do now?
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Response from Wesco
Hello and thank you for your comment. In light of this exceptional situation, we are doing everything possible to provide you with the best service possible. Our customer service remains mobilized to answer all your questions, by email at [email protected] or by phone at 0 800 311 297 and at 05 49 800 166, from 9 am to 12 pm and from 1 pm to 5 pm.
A
Rating: 5 out of 5
Serious site. Very good childcare material.
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A
Rating: 5 out of 5
impeccable and fast delivery, quality material
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Clear
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A
Rating: 5 out of 5
compliant with the order, fast delivery, quality product
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A
Rating: 3 out of 5
The products are good. However, the packaging was average... One of the boxes was patched up by the post office because the paint cans were not secured and tore the box. A bit of a shame...
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A
Rating: 5 out of 5
This brand is always so good. Both in terms of educational quality and the durability of the products. I highly recommend!
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A
Rating: 5 out of 5
Carefully packaged and quickly received order
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A
Rating: 5 out of 5
Fast delivery. But too much packaging. Too bad
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A
Rating: 3 out of 5
Excellent material. A bit long because the fitted sheet ordered was out of stock. Difficult delivery. The delivery person informed us by phone that we had to go down to retrieve the package at the foot of the building and that he would not go up despite the entrance door code and the known floor. It took a long insistence on the phone to decide to go up.
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A
Rating: 5 out of 5
Perfect thank you
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A
Rating: 5 out of 5
easy order and fast delivery
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A
Rating: 5 out of 5
Easy order and fast delivery.
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A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
a clean, clear and easy-to-use site.
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A
Rating: 5 out of 5
very clear
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A
Rating: 3 out of 5
The order was laborious to benefit from free shipping despite your cooperation, but it still took an afternoon and a morning just to place the order. Fortunately, everything went well for the reception. We have not yet used the products so evaluation is impossible at this time. Best regards.
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A
Rating: 5 out of 5
nothing to say
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A
Rating: 5 out of 5
Fast shipping
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A
Rating: 3 out of 5
A bit difficult to navigate the site and I received my products in a box that was too big, so they were moving around inside. One item was broken and leaked in the box. Terrible delivery. However, I received it quite quickly.
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A
Rating: 5 out of 5
great. Professional service
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A
Rating: 5 out of 5
nothing to report!
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A
Rating: 5 out of 5
No problems encountered.
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A
Rating: 5 out of 5
Very good, quality toys, a lot of choice on the site and there is something for every budget.
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A
Rating: 3 out of 5
Navigating the site is not always obvious.
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A
Rating: 5 out of 5
Very satisfied with the product I received early, despite this new collection, it fits very well with the old version.
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A
Rating: 5 out of 5
Very good reception, very good order!
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A
Rating: 5 out of 5
First order with you, no problem finding what I wanted, very happy
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A
Rating: 5 out of 5
I appreciated that an operator called me to organize the delivery.
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A
Rating: 5 out of 5
Order, fast, careful.
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A
Rating: 5 out of 5
Very good site and very good products.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Reliable respect for deadlines.
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A
Rating: 3 out of 5
Delivery times are incredibly loooooooooong!!! Items received 6 weeks after the order.
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Response from Wesco
Hello and thank you for your feedback. We apologize for the delivery delay longer than announced. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again. However, we hope that your order brings you complete satisfaction today.