Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Fluid and fast.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2020
My order was counted twice;
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/02/2020
Nice site. However, the delivery by LA POSTE bent and TEARED the two posters contained in the package, so VERY DISAPPOINTED WITH MY PURCHASE.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. We invite you to contact our service via our form https://www.wesco.fr/savreclamation and we will process your request as soon as possible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
VERY GOOD, Claire regarding the order process, good follow-up and delivery within the announced deadlines which is becoming rare. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
In any case, for this first order, I am completely satisfied. The delivery was made on time and the products arrived intact. Good continuation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Happy overall.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Rich site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Satisfied with my order, the delivery was quick.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Extremely fast and good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Clear site. Delivery was compliant and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
Very good, just a bit long to order in January but the sales team was able to respond quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Very satisfied with the progress of my order and the speed of shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Very professional, serious. A chance to be able to access the products even if you are a private individual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
I am delighted with this purchase. I gave it to a little girl who is two and a half years old named Zoé. She adopted it right away. The size is perfect. It is very soft. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
At first I had some difficulties finding things but now everything is fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
A lot of choices with easy navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2020
Very satisfied with the quality. Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/01/2020
Products conform to the description but delivery service is more than mediocre. You cannot choose a delivery time slot. The delivery provider was very unpleasant, he did not want to carry the bulky package to my apartment door, nor even to the bottom of the building.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
Speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
It would be practical to be able to use the cart to create a printable quote to use with employers prior to the actual order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2020
Very clear site, easy and quick order to arrive... Perfect!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/01/2020
Professional material but way too many delivery problems
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Delivery before the scheduled date
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
Products meet my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Very satisfied with my purchase: Excellent communication, compliance and quality of the product, speed of delivery. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Rare product not too expensive at Wesco :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
I recommend 100%
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Very good, very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Respect for deadlines. And quality of the product. I recommend Wesco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Everything was perfect thank you - the items are great -c
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2020
Delivery well within the time frame in 3 parts. However, one of the locker boards was very damaged when we took it out of the packaging and Wesco has still not responded to my complaint. For the price we paid, I find this very unfortunate.
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Response from Wesco
Hello and thank you for your comment. We are sorry to hear that the products received were defective. Our customer service has taken your request into account and is doing what is necessary to replace them. We hope they will bring you complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
Order received quickly - Toys well packaged and meeting our expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
I am very satisfied. The item was delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Order received at the right time and with the product in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Very good nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
Good product, delivered quickly to my home.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
THE ORDER ARRIVED AT THE END OF FEBRUARY ... AND THE INVOICE WAS NOT THERE HOWEVER EVERYTHING IS IN GOOD CONDITION
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Great. Quality equipment.
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