Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I only received 5 packages out of 6 while all 6 have already been paid for. I am still waiting for your news regarding the last delivery.
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Response from Wesco
Hello and thank you for your feedback. We are sorry to hear that part of your order was missing. Our customer service has sent you a form to complete in order to provide a solution to your issue. Please feel free to get back to them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Order delivered quickly. Service without problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
Great and consistent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Perfect, very cute doll
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Consistent with my order, nothing to say, top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Quality product!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Impeccable bibs and the packaging box is nice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
Delivery earlier than expected, the delivery person called me the day before to inform me. He called me on the same day to warn me of his arrival a few minutes later. Efficient! Product consistent with my order. I am satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Despite a disagreement on the purchase date, the planned shipping date was postponed to the end of March while the kit was ordered on December 8. Upon my insistence, Wesco was able to meet its commitments. Thank you for my little twins
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Delivery time a bit long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
Easy order, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2020
Thank you, the deadline respected my request regarding the delivery day. No delivery problems and the figurines are consistent with the proposed product, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
Very satisfied with this site, fast delivery, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Very satisfied with the sleeping bag, good quality and color of the fabric. I highly recommend it. I just ordered a second one.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Very easy to use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Very good. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
Precise and accurate description. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Compliant with the description and delivery ok.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
Great, fast delivery and quality products. I recommend.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2019
For now, it's difficult to evaluate. We'll see over time because given the price, we expect a good lifespan. My rating corresponds to the service, contact with the telephone service was average (staff not very pleasant but they do their job properly). Payment, no possibility to pay in installments, unfortunately (payment on delivery, as there was a different wait for each item, the payment was separated so it suited me)... Delivery between 9 am and 5 pm. Not practical at all, not precise, they do not notify beforehand. Item arrived as described and in perfect condition. No possibility to return if it doesn't suit you or at your expense!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2020
Very fast shipping. Received earlier than expected!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2020
Delivery and especially the product is poorly protected in the box. The bag of screws was punctured.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Very good product, very sturdy and compliant with safety regulations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
Wesco is a company that has a choice for communities.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Top service. From order to delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Very practical site, fast and very reliable delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/01/2020
Package received broken, waiting for a response.
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Response from Wesco
Hello and thank you for your feedback. We are sorry to learn that your product was broken. Our customer service has taken your request into account and your package is being resent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Perfect, functional and of quality!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/11/2019
I give a bad rating not for the items but for the delivery which is really very poor! And the lack of information from your side regarding the delivery time.
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Response from Wesco
Hello and thank you for your feedback. We sincerely apologize for the delivery delays that were indeed not as announced. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure it does not happen again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
Never had any problems! Customer service is available and friendly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Clear site. Fast delivery. Perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Impeccable shipping in the best time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2020
I wanted to ask for advice and unfortunately, I did not get the right one!!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2019
Satisfied except for two things: - I checked the box 'delivery in one go' which extended the delay. But my packages arrived in two shipments (a few days apart). This raises questions about the carbon footprint! - I made a return which is at my expense. €18 for the product and €16.5 for the return shipping costs. This does not satisfy me at all. The right to make a mistake is expensive!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2019
Not very ergonomic in its access.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Quality games. Quite easy for searches.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
For this first order at WESCO, I am completely satisfied in every way: product quality and delivery speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
Clear, practical.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
We received this order well and we are satisfied. The website is very well done. However, we are waiting for another order no. SI1900081814 (wall-mounted changing table).
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Response from Wesco
Hello and thank you for your feedback. We hope that the products from your first order bring you complete satisfaction. Regarding the changing table, there is indeed a longer delivery time for the color you chose. Rest assured, your order has been taken into account and will be sent to you as soon as our stocks are replenished at the beginning of this month.
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