Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 09/09/2019 à 15h24 following a purchase from 26/08/2019

Excellent material very reassuring I am delighted as a professional

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Acheteur Vérifié

Published on 09/09/2019 à 15h18 following a purchase from 26/08/2019

Good brand

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Acheteur Vérifié

Published on 09/09/2019 à 14h29 following a purchase from 31/08/2019

Super I am very satisfied with my order delivered within the indicated deadlines and informed in the morning by the delivery person!

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Acheteur Vérifié

Published on 09/09/2019 à 14h26 following a purchase from 30/08/2019

fast delivery

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Acheteur Vérifié

Published on 09/09/2019 à 14h08 following a purchase from 30/08/2019

Very good and responsive team

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Acheteur Vérifié

Published on 08/09/2019 à 22h33 following a purchase from 28/08/2019

Very satisfied. Reliable site and fast delivery

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Acheteur Vérifié

Published on 08/09/2019 à 22h08 following a purchase from 02/09/2019

Order in line with what I saw on the website.

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Acheteur Vérifié

Published on 08/09/2019 à 16h47 following a purchase from 27/08/2019

Super bibs I highly recommend

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Acheteur Vérifié

Published on 08/09/2019 à 16h08 following a purchase from 29/08/2019

Fast and efficient

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Acheteur Vérifié

Published on 08/09/2019 à 15h52 following a purchase from 01/09/2019

Happy with the order.

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Acheteur Vérifié

Published on 08/09/2019 à 14h26 following a purchase from 06/08/2019

Very good quality products!
Just be careful that the holes are well drilled all the way through! 2 holes on a barrier were not drilled all the way through!

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Acheteur Vérifié

Published on 08/09/2019 à 14h03 following a purchase from 03/09/2019

Order in line with my expectations
Delivery at home with tracking
Fast for me as I paid higher shipping fees to have it on time

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Acheteur Vérifié

Published on 08/09/2019 à 11h49 following a purchase from 19/08/2019

Very satisfied on all levels: speed, receipt of packages, content.

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Acheteur Vérifié

Published on 08/09/2019 à 00h51 following a purchase from 26/08/2019

Quality products, early delivery, nothing to say... Very good service.

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Acheteur Vérifié

Published on 08/09/2019 à 00h09 following a purchase from 28/08/2019

excellent material to which I remain loyal

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Acheteur Vérifié

Published on 07/09/2019 à 17h07 following a purchase from 28/08/2019

What is the point of setting a delivery date and not respecting it? Luckily, I was present. Product delivered before the scheduled date.

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Response from Wesco Published on 30/09/2019

Hello and thank you for your feedback. Despite all the care and attention we put into preparing your orders, delivery can have unforeseen events that we would gladly do without. We apologize for this setback and thank you again for this feedback which allows us to relay the information and thus improve our service.

Acheteur Vérifié

Published on 07/09/2019 à 15h04 following a purchase from 01/09/2019

Perfect

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Acheteur Vérifié

Published on 07/09/2019 à 10h34 following a purchase from 26/08/2019

....

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Acheteur Vérifié

Published on 07/09/2019 à 07h33 following a purchase from 22/08/2019

Nothing to report.

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Acheteur Vérifié

Published on 06/09/2019 à 22h13 following a purchase from 26/08/2019

Perfect

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Acheteur Vérifié

Published on 06/09/2019 à 13h04 following a purchase from 26/08/2019

Good detail Article corresponding to the description

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Acheteur Vérifié

Published on 06/09/2019 à 08h17 following a purchase from 19/08/2019

Order received quickly even if it was in two parts.

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Acheteur Vérifié

Published on 05/09/2019 à 15h31 following a purchase from 29/08/2019

Order received very quickly and well packaged

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Acheteur Vérifié

Published on 04/09/2019 à 17h15 following a purchase from 07/08/2019

Order received within the announced deadlines, no problems to report.

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Acheteur Vérifié

Published on 04/09/2019 à 15h19 following a purchase from 27/08/2019

Very nice site well explained

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Acheteur Vérifié

Published on 04/09/2019 à 15h19 following a purchase from 30/08/2019

I quickly found what I wanted, quick order and ultra-fast delivery for the return.

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Acheteur Vérifié

Published on 04/09/2019 à 14h45 following a purchase from 31/07/2019

Everything is impeccable except the delivery is very slow

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Acheteur Vérifié

Published on 04/09/2019 à 14h20 following a purchase from 12/08/2019

Average satisfaction because the delivery was long. I had to call several times, first wesco then directly the carrier who directed me to the final carrier! Finally my item arrived, in very dirty plastic. It's a shame that the mat was folded in half, after a week of use there is still a mark in the middle. I hope it will go away.

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Response from Wesco Published on 05/09/2019

Thank you for your feedback. We attach great importance to the quality of our services whether it is listening or advice. You can contact our after-sales service team by email: [email protected] who is at your complete disposal.

Acheteur Vérifié

Published on 04/09/2019 à 13h58 following a purchase from 30/07/2019

I did not receive my complete order, I am missing items: a pack of 10 gloves so I had to send a complaint and my file will not be processed for 2 weeks. Too bad otherwise the wesco site respects our requests regarding deliveries.

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Acheteur Vérifié

Published on 04/09/2019 à 09h53 following a purchase from 26/08/2019

Always perfect, the order even arrived 2 days before the estimated date

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Acheteur Vérifié

Published on 04/09/2019 à 08h40 following a purchase from 22/08/2019

Excellent site dedicated to early childhood. High-quality products.
I am unhappy with the delivery, independent of Wesco.

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Acheteur Vérifié

Published on 04/09/2019 à 06h25 following a purchase from 23/08/2019

I am delighted with my order. The products are of excellent quality. And the delivery is extremely fast. I will order again. Thank you.

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Acheteur Vérifié

Published on 03/09/2019 à 21h59 following a purchase from 24/08/2019

quality products

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Acheteur Vérifié

Published on 03/09/2019 à 18h58 following a purchase from 28/08/2019

very good site, fast shipping

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Acheteur Vérifié

Published on 03/09/2019 à 15h53 following a purchase from 31/07/2019

Great

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Acheteur Vérifié

Published on 03/09/2019 à 14h40 following a purchase from 22/08/2019

Easy access and simple to use.

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Acheteur Vérifié

Published on 03/09/2019 à 14h19 following a purchase from 21/07/2019

Incomplete delivery and boxes arrived torn

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Response from Wesco Published on 30/09/2019

Hello and thank you for your feedback. Despite all the care we take in preparing your orders, mistakes can sometimes happen. We hope you will not hold this against us and that you are now satisfied with your purchases.

Acheteur Vérifié

Published on 03/09/2019 à 14h11 following a purchase from 24/08/2019

Good quality, very professional customer service but rather expensive overall

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Acheteur Vérifié

Published on 03/09/2019 à 13h46 following a purchase from 25/08/2019

Timelines respected and compliance of the shipment... Nothing to report

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Acheteur Vérifié

Published on 03/09/2019 à 13h46 following a purchase from 26/08/2019

I only received part of the boxes, resulting in only having the legs of the ordered table and the chairs: no tabletop. I have not been contacted since the delivery yesterday afternoon to provide any information or anything.

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Response from Wesco Published on 20/09/2019

Hello and thank you for your feedback. We are sorry to have made you wait three days to send you the rest of your order. We hope you are satisfied with your choice and look forward to seeing you again soon on wesco.fr.