Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I found the colored chalks loose and broken in the package
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Response from Wesco
Hello and thank you for your feedback. We hope your new chalks bring you satisfaction and we look forward to seeing you again soon on wesco.fr.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Navigation on the site without difficulty, delivery on the scheduled date and product matching our expectations
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Rating: 5 out of 5
following a purchase from 03/08/2019
20/20
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Rating: 5 out of 5
following a purchase from 19/08/2019
Fast and careful delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2019
No excessive packaging of the product. The box of the magnetic cart was open because there were no tapes or wires to keep it closed. The delivery person made sure that the box did not open until delivery at home. She taped it up. We checked together with the instructions and all the parts were there. The diapers were in packaging and well protected.
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Response from Wesco
Hello,
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2019
Very satisfied with the speed of delivery
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Rating: 5 out of 5
following a purchase from 22/08/2019
Very good product, corresponds to the description, good packaging for shipping, nothing to say, I recommend without hesitation
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Rating: 5 out of 5
following a purchase from 10/07/2019
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2019
I had requested a delivery for the end of September and was delivered on August 31. I didn't know if I refused the delivery would I have paid for shipping twice?? the delivery person didn't know so I took the packages (bulky) to avoid paying shipping twice. I received 6 packages. I opened one and there was only the bed inside and no mattress. my order was a 'bed + mattress' set
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Response from Wesco
Hello and thank you for your feedback. We are sorry that the order did not go as desired. You have the option to specify the desired delivery date when placing your order. We invite you to fill in this field next time. Now that you have received your entire order, we hope that the selected products bring you full satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2019
Very good site. Serious!! missing the payment in 4 installments which could facilitate orders.
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Rating: 5 out of 5
following a purchase from 22/08/2019
Very good product
Very satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/07/2019
I only give 3 stars because the delivery time was extremely long, and it was difficult to get a follow-up from Wesco. After several emails, I finally got an explanation regarding the delivery delay. Nevertheless, the product meets my expectations, but the delivery time was over 1 month.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
very practical
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/07/2019
Order of a rug for delivery scheduled for J+5. On the day, no delivery and no message from Wesco. On J+10 I sent an email. Response: we will deliver but later without giving a date. Summary: effective delivery more than 30 days later. No commercial gesture. Very bad customer experience
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Response from Wesco
Hello and thank you for your feedback. We are sorry that we did not deliver according to our standards. Unfortunately, we have been victims of our success and the selected item has been particularly popular. We hope that our commercial gesture combined with the quality of our favorite rug will bring you satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2019
No comments
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Rating: 5 out of 5
following a purchase from 22/08/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Very good
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Rating: 2 out of 5
following a purchase from 23/08/2019
A stool was delivered instead of the mirror ordered
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Response from Wesco
Thank you for this feedback. We place great importance on the quality of our services, whether it is listening or advice. You can contact our after-sales service team by email: [email protected] who is at your complete disposal.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2019
This site is very reliable.
The products are always in accordance with the photos and their description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
VERY SATISFIED EASY ORDER PERFECT PRODUCT DELIVERY WITHOUT PROBLEM
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/08/2019
2 packages arrived very damaged. When I opened one of them, 2 cans of paint were damaged
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes transportation does not go as planned. We apologize and hope that your new paint cans fully satisfy you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2019
I am very happy with the delivery
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Rating: 5 out of 5
following a purchase from 20/08/2019
Product conforms
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Fast delivery, items conform to the description. Pretty colors, let's see the quality over time.
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Rating: 5 out of 5
following a purchase from 20/08/2019
I order several items from Wesco, and as every time I am very satisfied.
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Rating: 3 out of 5
following a purchase from 19/08/2019
average delivery, product arrived broken, half of the chalks in the boxes are broken.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
RESPONSIVE AND RESPECTFUL OF OUR IMPERATIVES
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/06/2019
I will give my opinion when I have received all the items from my order, which is about a month and a half late apparently
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Response from Wesco
Hello and thank you for your feedback. We are sorry for the wait, our products were victims of their success this summer. We hope you are satisfied with your items now received.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2019
I was looking for a specific product that I found immediately with the search bar, a lot of choices, and delivery ahead of the scheduled date!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2019
Simple navigation, fast shipping, 4 days between order and delivery, top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2019
Product meets my expectations; fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2019
speed of ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2019
Very well suited for 6-year-old children
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2019
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2019
Very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2019
Fast, clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2019
Very satisfied with the item.
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Rating: 5 out of 5
following a purchase from 14/08/2019
Nothing to report, I haven't used it yet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Towels for the cafeteria of good quality
Large size very appreciated
Thank you Wesco, you are the only ones to offer this large and elastic product
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