Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2019
The baskets were too small - not used. I tried to return them but it was too expensive. Not satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
Order fully compliant with what we expected. The delivery time was respected compared to what was announced at the time of purchase. Nothing to complain about, everything went smoothly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Fast delivery. Very easy to navigate site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Very good, nothing to complain about, efficient, received quickly and in good condition!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2019
Fast delivery, careful packaging, no excess plastic, it's perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2019
Very well-made site, wide range of products and attractive prices. However, delivery was a disaster!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2019
Difficult instructions to understand and a bike that doesn't work, impossible to turn the handlebars.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Very good site, too bad it's a bit expensive for individuals!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2019
I love it, quality item, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
Simple and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
Very good, quality products, delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2019
JUST NOT EASY TO REACH CUSTOMER SERVICE BY PHONE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2019
Very good material and quality but a bit expensive to grab when there are promotions...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2019
I had an order issue and the dispute was resolved very well, I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2019
Fast order and delivery. Excellent product, I recommend.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2019
The package was torn on one side upon receipt, the product was not packaged at all, which caused it to be a bit damaged. Disappointed with the packaging that could have used a bit more care.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
A bit difficult access for the online cart and order validation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2019
As always, everything is in accordance and the announced deadlines are respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
Always great products and top quality!
Ultra fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
Very very good site, quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Very good. Fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2019
very good, no issues just+++++++++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
Quick order and delivered on time.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/06/2019
The delivery was very long!
Nothing to say about the people I spoke to on the phone, friendly and responsive (thank you to them)
However, there seems to be a problem between Wesco and Ziegler. The delivery note stated 2 packages while I only ordered one product. So it is the catalog that blocked the delivery, it is incomprehensible.
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Response from Wesco
Hello and thank you for your feedback. The delivery time was indeed longer than expected and we apologize. We hope your order meets your satisfaction and we would like to thank you for your kindness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
The site is very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
Efficient delivery - order processed quickly. Nothing to complain about, perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/05/2019
I easily found what I was looking for, the delivery went as planned. However, too much packaging for my taste...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2019
I am very satisfied with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2019
very satisfied with the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2019
Perfect bed delivered quickly, great packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2019
Very clear and pleasant site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Fast delivery
Perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2019
Perfect!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/07/2019
The site is very good, but the transport needs to be reviewed. I had requested a change of address that was not done and also that I be called 30 minutes before, which also was not done. The driver threw everything over the gate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2019
I bought sheets for kindergarten beds, very satisfied! I received them before the announced deadline.
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