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Rating: 5 out of 5
Good products, fast delivery and quick customer service
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 2, 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
Delivered quickly.
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E
Rating: 5 out of 5
Perfect.
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M
Rating: 5 out of 5
Corresponds to my order
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J
Rating: 5 out of 5
Impeccable thank you
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-
Rating: 5 out of 5
very good
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E
Rating: 5 out of 5
Delivery time respected and products of good quality and in line with expectations.
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L
Rating: 5 out of 5
ras
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E
Rating: 5 out of 5
The changing mat corresponds exactly to what we wanted. And especially the fact that it is non-slip
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C
Rating: 5 out of 5
easy to order, fast and careful delivery
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-
Rating: 5 out of 5
Team that meets our expectations.
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M
Rating: 5 out of 5
Good product. Color true to the photo. Clean delivery and deadlines respected.
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T
Rating: 5 out of 5
Simple
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M
Rating: 5 out of 5
I am delighted with my Snoezelen purchases from Wesco! The material is of very good quality and perfectly suited to the needs of children. Special mention to the after-sales service and the salesperson, really top-notch: responsive, professional, and very attentive. I highly recommend this site for all educational and sensory materials.
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F
Rating: 5 out of 5
efficient and respected order
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C
Rating: 5 out of 5
Everything went well, quickly and easily
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E
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
The after-sales service does its job very well but we are disappointed with the quality of the products which is declining. We have been customers for many years and we have received 5 defective products in a very short time. Sometimes they arrive already broken at delivery and other times, they break during the first use by the children. Moreover, this breakage could sometimes quickly pose a danger to the children, without a great vigilance on our part.
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We sincerely apologize for the quality issues encountered with your recent orders and extend our deepest apologies. Your loyalty over the years is particularly valuable to us. In order to better understand the difficulties you faced, our customer service is available to listen to you at 05 49 800 166. Customer feedback allows us to progress and continuously improve our processes (product protection during transport, etc.). However, we want to reassure you: all our products comply with current quality and safety standards. We hope to have the opportunity to fully regain your trust and provide you with a future experience that meets your expectations. Have a great day.
E
Rating: 5 out of 5
quick reception of compliant items
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E
Rating: 5 out of 5
Very good article and received quickly
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S
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
Everything was perfect, from the order to the reception
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H
Rating: 5 out of 5
Diversity of products, quality material. Fast delivery by a very professional delivery person
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O
Rating: 5 out of 5
Very good, I recommend
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S
Rating: 5 out of 5
My order went very well. Fast shipping.
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T
Rating: 5 out of 5
Very happy with my purchase
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N
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Very careful packaging for the shipment, with deadlines respected. Good reception, good product whose origin is not clearly stated.
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S
Rating: 5 out of 5
The quality of the products from Wesco is just incredible
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V
Rating: 5 out of 5
Reliable site, responsive customer service and top products, I recommend
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J
Rating: 5 out of 5
The toys are of good quality and suitable for the age of the children. The delivery times are respected
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A
Rating: 5 out of 5
Easy order on the site Fast delivery
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C
Rating: 5 out of 5
Fast and careful delivery
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P
Rating: 5 out of 5
Product conforms to the description. Good quality. Fast delivery, no problem.
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N
Rating: 5 out of 5
Super quality of articles
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